"Took a trade-in without owners consent"
Went through a divorce and ex-wife, without my knowledge, traded in a car titled, registered, and financed all solely through me. They then call me and ask to bring the title straight to them, bypassing it ever being in her name. When I asked Joseph Campbell if that was ok, he said absolutely. I asked if I could bring my neighbors car in to trade it, he said as long as they're ok with it. Here's the thing, they NEVER asked if I was ok with it before taking in my car. So I call the next day and ask to speak to a sales manager. Guess who I get... Joseph! I asked him, "oh, so you're a sales manager also?". "Yes," Joseph replied. Check out Toyota of Louisville's website, he is not a manager. Joseph made a bad call, taking in a trade from someone with no ownership on the car, selling her a new car. At this point he's realized he messed up. Saying whatever he can to fix his mistake. My car was listed on their website to be sold, and they didn't even have a title or know when they would have this deal settled.
Toyota of Louisville, you employ scammers. How could Joseph do this, and how could your finance team allow this?
Do you seriously accept a trade in without proper consent from the owner?
"Another repeat buy with Joe Campbell: He's awesome!"
Joe made our car buying experience easy. He is super nice and friendly. He is knowledgeable about the vehicles and took the time to show us how to operate all the bells and whistles on our new Highlander. We will definitely come back and have him as our dealer and highly recommend him when you're ready for your next car purchase.
"Best car buying experience you can have!"
This was my 3rd time to buy a new vehicle from Toyota of Louisville and all 3 of those purchases were thru their sales rep Joseph Campbell. In over 50 years of car buying, I have never dealt with a better person than Joseph Campbell. His knowledge of the product, his "no pressure" attitude, his assistance and consideration and his friendliness have made me return to him for my purchases. In case you are wondering, I also got the best deals with Joseph and Toyota of Louisville.
"Professional and knowledgeable "
I wasted my time going to Oxmoor Toyota before coming here(big mistake). When arriving Mr. Campbell welcomed my family and I and made us feel like we where apart of his! He showed me so many features of the Highlander that I had no idea of because the car sales lady at oxmoor Toyota didn’t take her time showing me. I HIGHLY recommend you don’t make the same mistake as me and waste your valuable time with any other dealership but Toyota of Louisville! Mr. Campbell is everything you want in a cars salesman knowledgeable, friendly, professional and made the process quick and painless!
"Joe is Awesome! "
I had the best experience buying a car from Joe Campbell, again! We met Joe when he was referred to us by a friend, five years ago. My wife and I both were absolutely amazed how easy and stress-free the car buying experience was with Joe as our salesman.
We have both since referred others to him over the years, and when I was looking for another car, Joe was my first call. As expected, we were again treated like family. The whole experience was a pleasure.
Joe tells the truth and doesn't waste your time, and is just a down-to-earth, genuine, nice guy.
"Best dealer in town "
Joseph Campbell Is an amazing dealer, no pressures and got me in a car I could afford and loved. Talked to him on the phone about what I was looking for and he met my needs. He went over and beyond
- joyce franklin
Mr Campbell was the best salesman I ever dealt with selling me a car. He was helpful showing how the computer work and setting it up for my Rav 4, I would and have recommended him to others.
This is my fifth car from Toyota of Louisville. Always receive excellent service with no pressure . Excellent service at the perfect price, will recommend to others.
I have been to several dealerships and have spoken with several salesman and never thought I would consider one a friend. Joseph Campbell is that man but to call him a salesman and lumping him with the rest (you know the type) would be an insult. My wife and I have now purchased 3 vehicles from Toyota of Louisville with Mr. Campbell being our friend to guide us through the process. We where referred to Mr. Campbell and Toyota of Louisville by a friend and unexpectedly gained another so by all means this is my recommendation to any and all who read this as a friend to go see Joseph Campbell at Toyota of Louisville and you wont be disappointed.
"Made everything so easy and convenient "
Overall experience five stars, he made my experience very easy on purchasing my new vehicle with Toyota of Louisville. I would highly recommend him to my friends and family. I’m definitely doing business with him again on my next vehicle purchase.