Rick Doran

Do not go to this location. They use bait-and-switch tactics and gave me bad vibes throughout the process. The dealership sent different loan percentages and prices to the lende They use bait-and-switch tactics and gave me bad vibes throughout the process. The dealership sent different loan percentages and prices to the lender without my authorization, which feels dishonest and fraudulent. Customers deserve honesty and transparency, not manipulation. More

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Derrin drago the advisor was amazing. All the all the employees were great at Arlington Toyota. All the all the employees were great at Arlington Toyota. More

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Everyone was nice and helpful except Roger used car manager he was rude and very unprofessional. Crooked and giving you a bad rating. Telling everyone not to shop there manager he was rude and very unprofessional. Crooked and giving you a bad rating. Telling everyone not to shop there More

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I had a satisfactory experience with dealership salesman Owen Patino, who demonstrated honesty, fairness, and helpfulness. However, my interaction with finance manager Ricardo Johnson was disappointing due Owen Patino, who demonstrated honesty, fairness, and helpfulness. However, my interaction with finance manager Ricardo Johnson was disappointing due to his dishonesty. The listed price of the vehicle on CarGurus, which I have documented, was $51,881. Owen presented the sale price as approximately $51,500. Upon reviewing the paperwork, Ricardo altered the price to $53,470 without notification. Notably, I did not purchase any add-ons that would have justified the price increase from the initial sale price Owen showed me. I have made multiple attempts to contact Ricardo and general manager Rick Doran via voicemail, but my calls have gone unreturned. As a first-time car buyer, I am disheartened by the dishonest business practices and lack of accountability. Consequently, I will not be conducting business with this dealership again. More

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Great customer service, Discover more about Toyota great rates and Norberto is your guy for incredible costumer experience rates and Norberto is your guy for incredible costumer experience More

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Arlington Toyota is a great dealer to work with they will work and help in any they can. I would ask for Sylvia Burmitt she has been there for years and one of two senior salesperson. She is very knowledgeab work and help in any they can. I would ask for Sylvia Burmitt she has been there for years and one of two senior salesperson. She is very knowledgeable and pleasant to work with. More

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Thank you Arlington Toyota for your Excellent Customer Service. From your Warm Smile when you are Greeted, to the overall experience when you leave. I give this Dealership a 10 out of 10!!!! Service. From your Warm Smile when you are Greeted, to the overall experience when you leave. I give this Dealership a 10 out of 10!!!! More

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Always Excellent Service and Outstanding Leadership with a Smile. You go over and beyond your Excellent Service. a Smile. You go over and beyond your Excellent Service. More

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Great team with a Knowledgeable staff. A Friendly and relaxing atmosphere. Thorough process from picking out vehicle to finance. relaxing atmosphere. Thorough process from picking out vehicle to finance. More

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I bought a $55,000 car from Arlington Toyota and they said if there was something wrong with it that we could bring it back. We'll 10 days later we find out that Arlington Toyota sold us a car with trans said if there was something wrong with it that we could bring it back. We'll 10 days later we find out that Arlington Toyota sold us a car with transmission issues and now they refuse to make it right and they want us to pay the $6000 for the transmission plus the taxes to bring it back! Arlington Toyota is deceitful and disrespectful to us when we called. This is by far the worst place to buy a car and now I know why Arlington Toyota wanted us to leave the review on Google before we signed the papers. Rick Doran and Richard Reese were very rude to us when we called with a concern on a purchase. We were hung up on several times. These guys are crooks! More

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