Rick Fuentes
Rick Fuentes at Niello Volvo Cars Sacramento

Rick Fuentes | Page 17

Service Advisor

Niello Volvo Cars Sacramento

4609 Madison Avenue
Sacramento, CA 95841

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4.9
213 Reviews
4.9

213 Reviews

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213 Reviews of Rick Fuentes

January 28, 2024

Dealership Rating
Employee Rating

Excellent service. Rick is professional and explains the services provided. The car is delivered on time and clean. More

by GEORGEG634
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 28, 2024

Niello Volvo Cars Sacramento responded

Thank you so much for your excellent review! We are so glad that Rick had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volvo Cars Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Rob Pane Service Manager rpane@niello.com (916) 245-2231

January 21, 2024

Dealership Rating
Employee Rating

Very efficient and friendly. Rick worked to get my car back as quickly as possible. More

by MAREE523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2024

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your thoughts on working with Rick and our team. We're glad to hear Rick delivered such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

January 20, 2024

Dealership Rating
Employee Rating

I love the dealership solely due to Matt Jeffrey’s continued care/service. Knowledgeable, conscientious, kind, upbeat! More

by cohengs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Jeffery

Jan 21, 2024

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experiences with Matt here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

January 20, 2024

Dealership Rating
Employee Rating

Rick got me in at the last minute as I was traveling a long distance the next day. He even stayed after hours so they could get my car finished up. I bought my car at Niello, but recently moved from the a More

by jpotts3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2024

Niello Volvo Cars Sacramento responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! Rob Pane Service Manager rpane@niello.com (916) 245-2231

January 12, 2024

Dealership Rating
Employee Rating

Appreciate the high level of customer service to ensure client satisfaction. They went above and beyond to make sure my vehicle was safe and offered valet service for convenience. More

by SHELLOU1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle

Jan 12, 2024

Niello Volvo Cars Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volvo Cars Sacramento, we look forward to having you as a valued customer for many years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

January 11, 2024

Dealership Rating
Employee Rating

I bought my last two Volvos (XC90) from Niello, and I'm planning to buy my daughter's first car there asap as well. The sales staff are all amazing, and TJ (the GM) is salt of the earth. You'll always be t More

by BANKS4403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Upton , Sean Smith

Jan 12, 2024

Niello Volvo Cars Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Volvo Cars Sacramento, we look forward to having you as one of our valued customers for many more years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

January 10, 2024

Dealership Rating
Employee Rating

Rich and his team always takes great care of us! We appreciate his work, and keeps us up to date on important maintenances. More

by MARCOGUZMANJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2024

Niello Volvo Cars Sacramento responded

Thank you for your review and kind words for Rich and the team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

January 09, 2024

Dealership Rating
Employee Rating

Niello Volvo always ensures that they take the best care of their customers. Amy is always a pleasure to work with and goes above and beyond to help her clients and make sure they have a smooth experience! More

by A.M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Ott

Jan 09, 2024

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Amy and our team, and we look forward to working with you again. Rob Pane Service Manager rpane@niello.com (916) 245-2231

January 06, 2024

Dealership Rating
Employee Rating

Niello Volvo is the best dealership. They are polite, respectful of my time, experienced, and friendly. More

by TELAGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2024

Niello Volvo Cars Sacramento responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rob Pane Service Manager rpane@niello.com (916) 245-2231

January 05, 2024

Dealership Rating
Employee Rating

Rick was fantastic, always provides great service explaining all issues with the vehicle an options. Gives me a feeling he really cares. You can see he take pride in his job. More

by CHISHOLMF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2024

Niello Volvo Cars Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Rick here at Niello Volvo Cars Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Rob Pane Service Manager rpane@niello.com (916) 245-2231

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