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Rick Fuentes
Rick Fuentes at Niello Volvo Cars Sacramento

Rick Fuentes | Page 8

Service Advisor

Niello Volvo Cars Sacramento

4609 Madison Avenue
Sacramento, CA 95841

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4.9
213 Reviews
4.9

213 Reviews

Write a Review

213 Reviews of Rick Fuentes

October 22, 2024

Dealership Rating
Employee Rating

I had a great experience with the service department and I LOVE Matt, he is wonderful! More

by 1shelleyfarrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Jeffery

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Oct 22, 2024

Niello Volvo Cars Sacramento responded

Thank you so much for your five-star review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Matt here at Niello Volvo Cars Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Rob Pane Service Manager rpane@niello.com (916) 245-2231

October 20, 2024

Dealership Rating
Employee Rating

The team is professional. The dealership also accommodates their customers by providing valet service if needed. More

by SH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 21, 2024

Niello Volvo Cars Sacramento responded

Thank you! Rick and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

October 17, 2024

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Employee Rating

Service was good and friendly. I was nicely greeted at drop off and pick up. More

by janicehlai
Recommend Dealer
Yes
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Oct 17, 2024

Niello Volvo Cars Sacramento responded

Thank you, Janice! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Volvo Cars Sacramento. We look forward to having you as one of our valued customers for many more years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

October 16, 2024

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Employee Rating

Rick is always so helpful and I really like working with the same person for so long. More

by JENN22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 16, 2024

Niello Volvo Cars Sacramento responded

Jenn, Thank you so much for your excellent review! We are so glad that Rick had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volvo Cars Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Rob Pane Service Manager rpane@niello.com (916) 245-2231

October 09, 2024

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Employee Rating

I am so confident in the quality and care at Niello Volvo every time I need to get my Volvo serviced. The communication and professionalism is outstanding, and I always leave the parking lot with peace of mi More

by TARYNDBENSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Pane, Shaun Dortch, Matthew Jeffery , Amy Ott, Victoria Protsyuk

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Oct 10, 2024

Niello Volvo Cars Sacramento responded

Taryn, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! Rob Pane Service Manager rpane@niello.com (916) 245-2231

October 05, 2024

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Employee Rating

The service team at Niello Volvo is excellent. I got my car serviced. Had a great time talking with the service advisor. I will be returning for my next visit. More

by MADMAN5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Jeffery

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Oct 05, 2024

Niello Volvo Cars Sacramento responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

October 04, 2024

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Employee Rating

Professional staff, great product and good service. I would buy my next car from Niello Volvo. More

by michaelhw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Jeffery

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Oct 05, 2024

Niello Volvo Cars Sacramento responded

Thank you, Michael, for sharing about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

October 04, 2024

Dealership Rating
Employee Rating

Very nice and very well executed dealer. Friendly and very knowledgeable staff. Would love to hear more about this dealer. More

by JZUNIGA1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edgar

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Oct 05, 2024

Niello Volvo Cars Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volvo Cars Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Rob Pane Service Manager rpane@niello.com (916) 245-2231

October 04, 2024

Dealership Rating
Employee Rating

Fast and friendly service. They squeezed me in to address a dead battery issue. Thank you. More

by LFAUL58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 05, 2024

Niello Volvo Cars Sacramento responded

Thanks for sharing your thoughts about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

October 02, 2024

Dealership Rating
Employee Rating

Original service rep. did not return several calls. When I met Rick Fuentes he gave me honest service. More

by JBENA420
Recommend Dealer
No

Other Employees Tagged: Amy Ott

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Oct 05, 2024

Niello Volvo Cars Sacramento responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Rob Pane Service Manager rpane@niello.com (916) 245-2231

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