Rick Gadway
Rick Gadway at Herb Chambers Ford of Westborough

Rick Gadway | Page 19

Service Manager

Herb Chambers Ford of Westborough

310 Turnpike Rd, Rte. 9
Westborough, MA 01581

5.0
205 Reviews
5.0

205 Reviews

Write a Review

205 Reviews of Rick Gadway

February 26, 2021

Dealership Rating
Employee Rating

Excellent service, Rick G. Was very attentive and helpful! We had to special order some parts and Rick knew just what to do. I highly recommend the service dept! More

by Anthonyfrossjr3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 26, 2021

Herb Chambers Ford of Westborough responded

Anthonyfrossjr3 - Thank you for taking the time to write this review. We're so happy to read that your service experience with Rick was such a positive one! One of our primary goals is to give each guest a positive and professional experience, it sounds like Rick did just that! We appreciate your business and look forward to seeing you again! - Herb Chambers Ford of Westborough team

February 24, 2021

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Employee Rating

Rick the service manager was thorough and quick to answer any questions I had. I do wish the person who pro formed the service on my vehicle ( had brakes and rotors done) checked my tire pressure as a courte More

by No name
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco

January 10, 2021

Dealership Rating
Employee Rating

Rick Gadway and his team of professionals provide exceptional service without exception!! Thank you Rick for your outstanding work and support!! A very heartfelt, THANKS!!! Sincerely, Bruce Shaheen More

by Bruce & Ann Marie Shaheen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 20, 2021

Herb Chambers Ford of Westborough responded

Bruce - What an outstanding review to read! It is great to know that Rick and the rest of the team are always able to provide you with a top-notch experience. Here at Ford of Westborough, our primary concern is delivering flawless customer service. We're happy to hear that you felt confident about your service experience and your decision to choose us as your dealer. We look forward to serving your automotive needs for many more years to come! - Herb Chambers Ford of Westborough team

December 25, 2020

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Jason Lehner is an amazing general sales manager and the service team is a pleasure to deal with every time. The only place I service my truck. More

by Sc351w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Scannell, Courtney Blasco, Jason Lehner, Miguel Silva , Brenda Davis, George Muriuki

Dec 29, 2020

Herb Chambers Ford of Westborough responded

Sc351w - Thank you for this terrific review and for your continued patronage! Our team works extremely hard to keep our customers coming back and it’s a pleasure to hear we've succeeded. We're so glad Jason and the rest of our team have been able to assist you with your automotive needs. Please feel free to reach out to us with any questions or future auto needs as we are always here to help! - Herb Chambers Ford of Westborough team

December 17, 2020

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Employee Rating

Herb Chambers is always courteous and kind when I walk through the doors. They fixed what was wrong and left me feeling like I was a star More

by Tyler S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 29, 2020

Herb Chambers Ford of Westborough responded

Tyler S - Thank you for your review! Your experience is important to us, and it is wonderful to hear that you really enjoyed working with our team. We value your business and hope to see you again soon! - Herb Chambers Ford of Westborough team

November 23, 2020

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Employee Rating

It all began when Nicole Pintard was so convincing that I should come in and check out what ended up being my new pre-owned truck. I sat down with Jonathan Filleul and put the deal together. I then had the p More

by dweaver 17 Explorer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Lehner , George Muriuki, Nicole Pintard, Jonathan Filleul, Jay Gonzales

Dec 21, 2020

Herb Chambers Ford of Westborough responded

dweaver 17 Explorer - Thank you for taking the time to share your experience. We appreciate your feedback and enjoy hearing that you had a great experience at our dealership! Nicole, Jonathan, Jason, George, Jay and Rick are all valued members of our team and we're so happy to read your wonderful recommendation. Please let us know if there is anything we can assist you with in the future! - Herb Chambers Ford of Westborough team

November 21, 2020

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Employee Rating

My service is always exceptional, that is why I bring my vehicle there for service.. And why I have purist many vehicles from that location. Thank you More

by nforrister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Scannell , Jilian Fuller

Dec 15, 2020

Herb Chambers Ford of Westborough responded

nforrister - First, we would like to thank you for your loyalty to our dealership. Secondly, thank you for taking the time to write this review. Our commitment to excellence is always in the forefront and we're so glad that is always reflected in your experiences. We truly value your business and hope to serve your automotive needs for many more years to come! Herb Chambers Ford of Westborough team

November 18, 2020

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Employee Rating

I dealt with Rick directly and he was Excellent! Very professional, honest, and accommodating. They did the right thing, and I am satisfied and pleased. More

by schristino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 11, 2020

Herb Chambers Ford of Westborough responded

schristino - Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. We're so pleased Rick was able to do exactly that. Thank you again and we look forward to working with you again in the future! - Herb Chambers Ford of Westborough team

October 28, 2020

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Employee Rating

Having worked in the car industry in the past, I was pleasantly inpressed with the no pressure sales environment! I have been a proud Ford owner my whole life. Broncos, Mustangs, F250's, Escape, and F35 More

by Matt2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marie Hamilton, Jason Lehner , Brenda Davis

October 22, 2020

Dealership Rating
Employee Rating

Stellar as always; knowledgeable, pleasant; my car is in great hands Not enough wonderful things to say about this dealership’s service department Thank you Herb Chambers! More

by cynapse7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco , Taylor Donabedian, Wendy Lizotte

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