Rick Gilbert | Page 2

When in for a scheduled appointment oil change at 9:30 left at 1 p.m. nothing was done to the truck they said something about the sunroof leaking and needed to order seals to fix it lost a whole day at wo left at 1 p.m. nothing was done to the truck they said something about the sunroof leaking and needed to order seals to fix it lost a whole day at work for nothing very incompetent I would not recommend this place at all More

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No pressure sales The staff at this dealership was helpful and friendly. There was no pressure to make a purchase fast and Craig Hill was understanding of my needs and The staff at this dealership was helpful and friendly. There was no pressure to make a purchase fast and Craig Hill was understanding of my needs and was able to make it work. Overall I had a great experience here and will be going back in the future. More

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Excellent Experience What can I say, but it was a great experience working with Craig. His knowledge about the car I wanted amazed me. He's the best!!! Rick G and John S. What can I say, but it was a great experience working with Craig. His knowledge about the car I wanted amazed me. He's the best!!! Rick G and John S. also were great to work with. Treated me with respect and happy with the whole transaction. More

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"Your dealer makes a difference" I love the entire team at Metro Ford from George in sales to all the guys in service. I've been a loyal customer for over a decade and have never had I love the entire team at Metro Ford from George in sales to all the guys in service. I've been a loyal customer for over a decade and have never had a bad experience. This dealership sincerely cares for their Ford family members and goes above and beyond to provide excellent service! More

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Great service and customer service These gentlemen were extremely easy to work with very humorous and congenial.our sales man Michael Henry was all about customer service he understood These gentlemen were extremely easy to work with very humorous and congenial.our sales man Michael Henry was all about customer service he understood our needs and was quick to answer any questions we had. When my wife questioned him about our ability to purchase the vehicle we wanted he told her give me a chance to show you what I can do.and he did that very quickly answering any question and explained all the benefits of buying from Metro ford. More

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Great Buying Experience Jamison Wunder was very knowledgeable of product and extremely helpful in getting the truck I wanted. I found everyone at Metro to be courteous and re Jamison Wunder was very knowledgeable of product and extremely helpful in getting the truck I wanted. I found everyone at Metro to be courteous and respectful . Highly recommend this dealership. More

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Above and beyond Craig and the staff at Metro went above and beyond, doing whatever was needed to complete the deal when other dealerships stopped short. They made an Craig and the staff at Metro went above and beyond, doing whatever was needed to complete the deal when other dealerships stopped short. They made an outstanding deal on my trade and the car I purchased better than my expectations. I’ll recommend them and will purchase my next vehicle from them. Thanks again. Alan. More

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Great dealership to work with Working with Craig Hill on the purchase of my '17 mustang convertible was fantastic. He is very knowledgeable and easy to work with - I felt at ease a Working with Craig Hill on the purchase of my '17 mustang convertible was fantastic. He is very knowledgeable and easy to work with - I felt at ease and not pressured through the entire process. Paul, Rick and John rounded out the team, seamlessly helping me through the purchase, trade in and subsequent aftermarket/repair stuff. Thanks guys for a very pleasant buying experience! More

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Best Dealer in KC If you need a new or used car the place to buy is Metro Ford. We are long time customers for a reason, best service and great customer care all made p If you need a new or used car the place to buy is Metro Ford. We are long time customers for a reason, best service and great customer care all made possible by our Sales Person Eric.Thanks for making buying a car a very enjoyable experience More

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Professionalism 5-Star Craig Hill was excellent in helping me through the process and was not aggressive in selling me the truck. He and his team helped to find me the best Craig Hill was excellent in helping me through the process and was not aggressive in selling me the truck. He and his team helped to find me the best deal possible and found every rebate possible to help me in my decision. When it’s time I would come back here for future business. I also highly recommend using Craig as your sales consultant. More

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