Rick Gordon | Page 4

Had a great experience at Family Ford. Rick Gordon GM and Ray Lauer in Sales did a great job from beginning to end. Purchased a 2023 F150 and am very happy. I highly recommend this dealers Rick Gordon GM and Ray Lauer in Sales did a great job from beginning to end. Purchased a 2023 F150 and am very happy. I highly recommend this dealership More

by WARREN2828 Verified Customer Verified Customer

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Rick Gordon, Billy McGowan, and Cam (Finance Manager) are responsive, helpful, and kind. It was a great experience working with them all. responsive, helpful, and kind. It was a great experience working with them all. More

by kflynnmd Verified Customer Verified Customer

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I love to there they are very friendly am always get what I need done what I need done More

by hutchinsonmarlon52 Verified Customer Verified Customer

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Rick Gordon was great. He worked with me on the price of my trade in, even though I owed more than it was worth. He was responsive and kept me informed. John, was a fri He worked with me on the price of my trade in, even though I owed more than it was worth. He was responsive and kept me informed. John, was a friendly and easy to talk to salesman. Cameron was a great finance guy, he didn’t get pushy with the extended warranty and explained the price and interest rates before I signed. Greg was also very helpful. If I was to purchase a Ford in the future I would take the hour ride from New Haven to do business with this dealership. The place was clean and organized. Everyone seemed happy. More

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The service was the nice time I had waiting for my car very good servicers very good servicers More

by memelavertue Verified Customer Verified Customer

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Horrible experience, worst customer service I’ve ever dealt with. Had my vehicle for almost 5 months and I had to call constantly to follow up, they never took blame for anything, Kelly the service mana dealt with. Had my vehicle for almost 5 months and I had to call constantly to follow up, they never took blame for anything, Kelly the service manager completely rude, and mind you I work in the car industry, we would never treat a customer like I got treated, sad...I won’t be returning there for anything in the future. More

by Eva Verified Customer Verified Customer

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Very pleased with the personality of the sakes people no pressure what so ever.thats what sold me the vehicle right to the end of the sale.will look forward to the next sale. pressure what so ever.thats what sold me the vehicle right to the end of the sale.will look forward to the next sale. More

by DINEENB59 Verified Customer Verified Customer

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Friendly, no stress, and great info. 2nd car I bought here. Finance (Josh) and salesman (Greg) were great. 2nd car I bought here. Finance (Josh) and salesman (Greg) were great. More

by ELINDSAY524 Verified Customer Verified Customer

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