Rick Goulette | Page 39

My Second Purchase This was my second purchase (a 2012 Mitsubishi Outlander) from Bonneville & Son. My first being a '05 Jeep Liberty. This Outlander came to me quite su This was my second purchase (a 2012 Mitsubishi Outlander) from Bonneville & Son. My first being a '05 Jeep Liberty. This Outlander came to me quite sudden actually. After some issues with the Liberty, the transmission blew out and left me without a vehicle. I did in fact return to Bonneville and Rick Goulette was kind enough to help me through the process. He had great customer service and was honest with every question I asked him. After some time I settled on the Outlander. Which needed new breaks and a new passenger side rearview mirror. Rick had these, along with a few other repairs done for me all within a few days before I rolled out of the lot! Rick is a very dependable sales representative and has made me "Believe in Bonneville" once more. Thanks! More

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Service! Great customer service... PERIOD! This is my second Jeep purchase from Bonneville & Sons. I was always satisfied with their sales and service. This time, I was even more impressed wi This is my second Jeep purchase from Bonneville & Sons. I was always satisfied with their sales and service. This time, I was even more impressed with their follow-up with me to potentially trade up with rebates that would get me into a new Jeep and lower my payment by a couple dollars a month! So--Thanks to Rick Goulette, I traded up with the Jeep Grand Cherokee Limited that I wanted--color, amenities and all! Thanks Rick! AND thank you Bonneville for being an outstanding dealership--you know how to take care of your customers! And, I will refer you without reservation! More

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Easy to work with Rick was super easy to work with. He was very knowledgeable about not only Bonneville's inventory but also other trucks and cars they did not have. He Rick was super easy to work with. He was very knowledgeable about not only Bonneville's inventory but also other trucks and cars they did not have. He worked with me to get into what i wanted at a fair price. More

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All around great service by the Bonneville team. I strolled into the dealership late on a Friday night with little hope a deal could be made. Rick and the team were understan by the Bonneville team. I strolled into the dealership late on a Friday night with little hope a deal could be made. Rick and the team were understanding and did not pressure me, allowing me to think and reach a conclusion. They provided me an understandable initial offer in which we were able to reach middle ground. Despite the late hour, the entire team worked to insure I did not need to make a second one hour drive for delivery of the vehicle the next day by processing paperwork, prepping the vehicle, insuring I was familiar with the features, and filling up the tank. Needless to say, the entire team stayed beyond closing for a single customer. Bonneville was well with the trip to Manchester and we will surely be back when it comes time for another vehicle. More

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5 Star Customer Service - From Soup to Nuts! Rick Goulette is the best Car Salesman I've ever worked with! He took the time we needed to educate me on Ram's, and helped me find the PERFECT TRUC Rick Goulette is the best Car Salesman I've ever worked with! He took the time we needed to educate me on Ram's, and helped me find the PERFECT TRUCK! I've never been more happy with a purchase in my life, and I surely owe it to Rick. I would feel comfortable sending my mother to him, in a heart beat. If you need a good and honest reference for Rick, give me a call. Would be happy to rave about his performance. -Stephen C. Jenkins Jr. More

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Rick Goulette is a joy to work with! -- KShort We had purchased a new 2013 vehicle at Bonneville & Son, so we came back when looking for a truck. Rick was a joy to work with! We stopped by, "jus We had purchased a new 2013 vehicle at Bonneville & Son, so we came back when looking for a truck. Rick was a joy to work with! We stopped by, "just looking", hoping to find a great deal on a RAM 2500 Cummins sometime within the next year. Once we told Rick our likes and dislikes, he was able to show us a used 2014 CPO vehicle with everything we wanted, at a savings of $20K below new! We put down a small deposit so we could think it over during the weekend. No pressure. Being just a little OCD, I spent much of the weekend doing further research. On Monday, Rick gave me an in-depth overview of the truck and its features, then a test drive. I was already convinced I wanted the truck, plus a couple of options missing from the original build. His price matched my research, and we were able to settle on a price that included the essential options. Rick knew I was going to say "no" to anything that felt like pressure -- and there was none. Dan in Finance was able to supply financing that matched my existing credit union's rate, and the business portion of the deal went quickly and smoothly. In a total of two visits, we were able to complete the deal to our satisfaction. We have four drivers in our family. We will definitely be looking for Rick when shopping for our next vehicle! Regards, K. Short More

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Outstanding customer service Both Rick and Matthew superseded my expectations of buying a new vehicle. They both worked hard to make my time there short with no hassles. They both Both Rick and Matthew superseded my expectations of buying a new vehicle. They both worked hard to make my time there short with no hassles. They both knew what they were doing and treated me more like family, and not as a dollar sign. I am going to recommend Bonneville and Sons and Matthew and Rick to all my friends More

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Great Experience - DHuard Rick made us feel very comfortable throughout the purchase experience for a new Grand Caravan. He worked very hard to meet our budget, there was neve Rick made us feel very comfortable throughout the purchase experience for a new Grand Caravan. He worked very hard to meet our budget, there was never any pressure. We would definitely see Rick again for any future purchases and also recommend him to others. His friendliness and humor was appreciated. More

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Great experience Rick Goulette was a pleasure to work with and was successful in meeting all of my expectations! He took the time to seek out the answers that we need Rick Goulette was a pleasure to work with and was successful in meeting all of my expectations! He took the time to seek out the answers that we needed, and I am very pleased with my purchase. More

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Awesome experience with Rick Goulette This was the second Jeep Cherokee that I leased from Bonneville and Son with the help of Rick Goulette. His efforts made this a very pleasant and pai This was the second Jeep Cherokee that I leased from Bonneville and Son with the help of Rick Goulette. His efforts made this a very pleasant and painless experience, and we were able to get the exact vehicle that we needed at our budgeted price. I would highly recommend asking for Rick when shopping there. More

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