Rick Goulette | Page 66

Dreams do really come true! Rick and Norm were EXCELLENT to do business with. They truly care about the customer experience and making sure that you walk out of their dealership Rick and Norm were EXCELLENT to do business with. They truly care about the customer experience and making sure that you walk out of their dealership 100% satisfied! I got what I wanted with a smile on my face because of their help. If you’re in the market for a Jeep and want a great customer experience make Bonneville & Sons your fist stop! More

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Love my new Jeep I stopped in at Bonneville & Son just because I was curious about what trade-in value I could get for my 2008 Jeep Grand Cherokee, thinking I may be a I stopped in at Bonneville & Son just because I was curious about what trade-in value I could get for my 2008 Jeep Grand Cherokee, thinking I may be able to trade up to a 2013 or 2014 model and stay close to my current payment. Imagine my surprise a few hours later when I was driving home in my brand new 2015 Jeep Grand Cherokee with 36 miles on it! Thanks to Rick and Norm for coming up with a great deal that works for me. Rick is knowledgeable, and he listened to my wants and needs to get me into a fantastic vehicle--one that's way above and beyond what I expected. I'm a very happy customer! This is my third Grand Cherokee, and I can't see ever driving anything else. They just keep getting better and better. Thanks, guys! More

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Good experience My husband bought the car he really wanted, and Rick and Norm made it happen. We were treated with respect even though our credit situation was challe My husband bought the car he really wanted, and Rick and Norm made it happen. We were treated with respect even though our credit situation was challenging and everything was thoroughly explained. I'm looking forward to giving them a new challenge in February when I turn in my lease! Overall nice day and good peeps. Thanks Rick and Norm! More

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Overall great experience , with one hiccup at the time of delivery. However, Rick and Norm quickly worked to resolve the issue, so we could be on our way. , with one hiccup at the time of delivery. However, Rick and Norm quickly worked to resolve the issue, so we could be on our way. More

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Daughter's first car We found a great first car from one of their trade ins. Rick Goulette was very helpful and helped complete the process as quickly as possible. We expe We found a great first car from one of their trade ins. Rick Goulette was very helpful and helped complete the process as quickly as possible. We expect a great relationship. More

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We love our new Jeep Cherokee!!! We were monitoring the website and stopped by yesterday to test drive some vehicles. Rick Goulette was extremely helpful and knowledgeable of the prod We were monitoring the website and stopped by yesterday to test drive some vehicles. Rick Goulette was extremely helpful and knowledgeable of the product. The demonstration of all of the options was very impressive. We were quickly drawn to the Jeep Cherokee Latitude and drove home in it that night. The features of this vehicle are amazing. Thanks Rick! More

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Great experience I got a good deal on my Ram 2500. The sales staff was great to work with. You start with their best price on the truck, no frustrating you have to get I got a good deal on my Ram 2500. The sales staff was great to work with. You start with their best price on the truck, no frustrating you have to get the internet special price first, then negotiate a fair price for your trade in. None of the old high pressure techniques but a fair and honest sales experience. More

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Ricky is the greatest Dealing with Bonneville & Sons was a fantastic experience thanks to Rick Goulette. We had two trade ins toward a new Dodge Ram and Rick was amazing ho Dealing with Bonneville & Sons was a fantastic experience thanks to Rick Goulette. We had two trade ins toward a new Dodge Ram and Rick was amazing how he worked up a fair deal and got us into payments to fit our budget. It was almost like magic. If your thinking about buying a new vehicle make sure you ask for the "magic man" Rick Goulette. Thank you Ricky Thanks to Norm Bowlin for his courtesy and helpful manner. Gear people More

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Professional, efficient & friendly experience My experiences at Bonneville are always excellent, and very consistent. They work hard to give the best possible value, and if something unexpected c My experiences at Bonneville are always excellent, and very consistent. They work hard to give the best possible value, and if something unexpected comes up, you can believe them when they say "it won't be a problem". Rick is efficient, polite, professional and an overall excellent person to work with, and he was extremely helpful in handling my trade. One of the first things I told Rick was that buying / trading cars is one of my least favorite things to do, but it's dropped down to the bottom of that list after this recent experience. The team at Bonneville works together like a well oiled machine, and more impressive than that, they make it look easy (when we all know it's not). My thanks to Rick and everyone at Bonneville. More

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Tough To Deal With Customer is Happy There is not much more to say than what is in the title. Rick is courteous and professional, and most importantly he has even me believing that he is There is not much more to say than what is in the title. Rick is courteous and professional, and most importantly he has even me believing that he is working to make the customer happy. For example, we signed the paperwork this past Friday evening, and drove away with the truck. That evening we felt some rattling in the truck that was not felt in the test drive. Monday I called up the service department and booked a service date 2 weeks out (their earliest availability). When I contacted Rick to let him know what was going on, he worked with the service department to get my truck in the next day. And to top it all off, even though I was expecting a battle about having to pick up some of the cost of the repair, when I was told of the issue and it being fixed, I was also told "Bonneville picked up all charges for the repair." Thank you Rick! You kept your word. That matters most to me. More

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