Rick Hodge

Everybody was very friendly and helpful knew all the answers to any questions I had. Was actually a nice experience answers to any questions I had. Was actually a nice experience More

by louist9969 Verified Customer Verified Customer

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The folks here were very helpful and informative helping a couple of out of state purchasers find the perfect truck to pull our RV. Outstanding selection and customer service. It was well worth it for us to a couple of out of state purchasers find the perfect truck to pull our RV. Outstanding selection and customer service. It was well worth it for us to take the trip to beautiful Wisconsin to check out and test drive the many options before making our choice. They delivered it to us free of charge as soon as the paperwork was done. Highly recommend Lenz Truck! More

by FITZWALK Verified Customer Verified Customer

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I originally planned on writing a poor review due to issues with my new (used) truck. Picked it up on a Monday then found out that the goose ball was rusted into the factory puck system. The next day th issues with my new (used) truck. Picked it up on a Monday then found out that the goose ball was rusted into the factory puck system. The next day the check engine light went on, I'd driven a total of 100 mi or so. Frustrated is an understatement as I was planning on pulling a fifth wheel camper on Friday. However, the way they handled the issues really turned my opinion around. Ralph (sales guy) took my frustrations in stride, got me lined up with the service dept where Mark got it in for repairs soon as I arrived. 1 hr later I was back on the road heading home. I get that things can happen selling used vehicles, customer service is what sets dealers apart. I have no problem recommending Lenz, when you get there all for Ralph - great guy! More

by rjwerning Verified Customer Verified Customer

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Haden and the Lenz team actually listened to what we were looking for and presented different options than the model we initially looked at. This helped us save $$ and checked off all our requirements. Than looking for and presented different options than the model we initially looked at. This helped us save $$ and checked off all our requirements. Thanks! More

by wwinke Verified Customer Verified Customer

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If my daughter and I could give you a rating higher than a 10 we would. incredibly kind and knowledgeable people. Everyone was involved to make the car buying experience a great one. Would definitely recomm a 10 we would. incredibly kind and knowledgeable people. Everyone was involved to make the car buying experience a great one. Would definitely recommend you to anyone purchasing a vehicle. More

by Yprinsen Verified Customer Verified Customer

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I found a truck on Car Guru’s on a Sunday afternoon contacted the dealership and immediately got a reply asking if I wanted to be contacted by a salesperson I answered yes. Ralph contacted me that eve contacted the dealership and immediately got a reply asking if I wanted to be contacted by a salesperson I answered yes. Ralph contacted me that evening and advised he would send the information I requested in the morning. After reviewing the information I call him to tell him I wanted the truck what did I need to do to secure it. They sent me link to put a deposit on the vehicle and he contacted me saying it was mine. The process was seamless they handled everything on line and shipped the truck to Virginia. I would highly recommend Ralph and Lenz Truck Sales and service to anyone. Great people to work with. Thank you for a seamless purchase. More

by kirk8828 Verified Customer Verified Customer

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The sales person i dealt with was new and very young. . I feel he was answering questions he didn’t know the answers to. Also, I know some of his information he was telling me was false, which made me lo . I feel he was answering questions he didn’t know the answers to. Also, I know some of his information he was telling me was false, which made me lose trust. I know I overpaid for my vehicle. However, I didn’t feel pressured which was nice. Still not feeling 100 percent on my sale, but hopefully everything is good. More

by rlehtoma Verified Customer Verified Customer

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I’m satisfied with the professionalism of the members, and with the understandable process. However, I would appreciate less persistence and impatience from the sales members, as I felt pressure. Regardle and with the understandable process. However, I would appreciate less persistence and impatience from the sales members, as I felt pressure. Regardless, I am overall happy with my purchase and with the help I received. More

by eladioduarte65 Verified Customer Verified Customer

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We felt the experience was informational and no pressuring. Rick answers all our questions and made us feel comfortable. Well worth the drive from green bay pressuring. Rick answers all our questions and made us feel comfortable. Well worth the drive from green bay More

by BH214 Verified Customer Verified Customer

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When my vehicle was first diagnosed- it was not at Lenz. I moved it over to Lenz to have the work done, knowing that ai could rely on Jim and his crew. They exceeded my expectations, and kept me informed th I moved it over to Lenz to have the work done, knowing that ai could rely on Jim and his crew. They exceeded my expectations, and kept me informed throughout the whole process- a quality that their “competitors” truly lack. I will tell anyone I know that will listen- if you need quality work and customer service- go to Lenz! More

by Thank you! Verified Customer Verified Customer

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