Rick Jamieson

Great service, friendly and knowledgeable staff. Service was excellent and very quick. Very responsive and understanding. Service was excellent and very quick. Very responsive and understanding. More

by oksana0 Verified Customer Verified Customer

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Great experience as always. Staff was friendly and on top of everything. The shuttle was extremely helpful and the updates were much appreciated! Staff was friendly and on top of everything. The shuttle was extremely helpful and the updates were much appreciated! More

by john.bibler Verified Customer Verified Customer

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Good service Kept informed People I dealt with were courteous, knowledgeable and professional. Film given to me regarding service performed, showing work done and explained was innovative and very hel courteous, knowledgeable and professional. Film given to me regarding service performed, showing work done and explained was innovative and very helpful. More

by FLG602008 Verified Customer Verified Customer

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Had a wonderful experience today at Colonial Ford of Plymouth. Rick was very attentive to my vehicles need and the work was performed flawlessly. Looking forward to my next visit and seeing Rick and Kyl Plymouth. Rick was very attentive to my vehicles need and the work was performed flawlessly. Looking forward to my next visit and seeing Rick and Kyle again. More

by jjmaloney1428 Verified Customer Verified Customer

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Very organized and efficient. Personnel were all friendly and competent. Have a good feeling about Colonial Ford. Personnel were all friendly and competent. Have a good feeling about Colonial Ford. More

by onust3 Verified Customer Verified Customer

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I brought my wife's car in for the works package, oil change, tire rotation ect. Fast friendly service. Nice lounge area with free Wi-Fi & coffee. A +++ change, tire rotation ect. Fast friendly service. Nice lounge area with free Wi-Fi & coffee. A +++ More

by Chris Bitteker Verified Customer Verified Customer

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I was dissatisfied with the $205. 00 diagnostic fee to simply read codes from the OBD. To further add insult to injury, to not be offered for free if the repair was performed. 00 diagnostic fee to simply read codes from the OBD. To further add insult to injury, to not be offered for free if the repair was performed. More

by PG_MANNING Verified Customer Verified Customer

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Service was good and it was done in a short time the waiting area is nice waiting area is nice More

by TLAGRUTT Verified Customer Verified Customer

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Very easy to get a scheduled appointment friendly people at the service desk work has been very fast and well at the service desk work has been very fast and well More

by RICHROUNDS124 Verified Customer Verified Customer

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This review has nothing to do with Kyle. Kyle was a five out of five for the service visit. what I do wish to note is that I was highly disappointed to learn that the entire service departme Kyle was a five out of five for the service visit. what I do wish to note is that I was highly disappointed to learn that the entire service department advisor crew is new. I’ve been going there for the last nine years and I’ve built relationships trusting relationships with the advisors. nine years ago at the old location. I was happy the service department had a hometown feel. Yes it was old, but the service was awesome. Nine years later and for some reason, I am left with building new relationships with new advisors that just like to xxxxxxxx and I don’t know if I will ever be able to trust any of them again and this includes the new manager of the service department Garrett. There is clearly something wrong with leadership at the dealership If your entire service department leaves. I have been a manager for over 20 years, Yes team members come and go, but never all at once if you’re a good manager. For you to lose people like Anthony and Danielle. You clearly did not know what you had. These people built relationships with your customers they cared and I trusted them. Kyle was the first new advisor in a long time and he grew on me, but I can already tell you some of my more recent interactions with Garrett and another advisor did not go all that well and I’m not looking forward to future visits as of right now Shame on you general manager for not listening to your team and losing advisors that cared and were trusted by many. More

by Storm9700 Verified Customer Verified Customer

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