Rick Jamieson | Page 4

Colonial Ford provides a 1st rate customer experience when it comes to to servicing my F150 when it comes to to servicing my F150 More

by rmoura58 Verified Customer Verified Customer

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Service appointments at Colonial Ford are always easy and exceed expectations. Our visits are always stressless. and exceed expectations. Our visits are always stressless. More

by Mike and Natalie Verified Customer Verified Customer

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Worse service ever! They don’t do what’s asked and don’t call you back. Was having a problem with my right front power door latch and after having them grease it multipl They don’t do what’s asked and don’t call you back. Was having a problem with my right front power door latch and after having them grease it multiple times I wanted them to replace it before my warranty expired. Got a call the part was in but then put a bunch more grease on it and put silicone somewhere in the door to shield it supposedly. Also delivered my truck back to me with grease all over the interior trim panel and the outside. They also decided to reset my oil change monitor without doing an oil change More

by pfontaine74 Verified Customer Verified Customer

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Colonial Ford of Plymouth is by far the best Ford dealership I have ever done business with. The staff is always friendly and attentive. My vehicles are always ready when promised, and their prices a dealership I have ever done business with. The staff is always friendly and attentive. My vehicles are always ready when promised, and their prices are more than fair. Honestly, I couldn’t ask for anything more. I pass a few other Ford dealerships on my way to service my vehicles there, but I will drive the extra miles every time given the exemplary service that I consistently receive. More

by MikeK Verified Customer Verified Customer

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Unbelievable service! They were prompt , professional, knowledgeable. Also made sure I was comfortable and had what I needed including offering rides. They were prompt , professional, knowledgeable. Also made sure I was comfortable and had what I needed including offering rides. More

by obriensg Verified Customer Verified Customer

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My car was at the center for 9 days. I was supposed to hear back on a quote for the dents. I did not recieve any updates. I had to call three times to let you know I needed to get the ve I was supposed to hear back on a quote for the dents. I did not recieve any updates. I had to call three times to let you know I needed to get the vehicle. Communication was non existent...I didnt even know the service was completed until I called. Seems like when you have two departments collaborating on a repair there is no one driving it. Not impressed with the service. More

by jdaigle0 Verified Customer Verified Customer

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Second time at colonial getting oil services- oil change. Great customer Service, prompt etc great waiting area! Great customer Service, prompt etc great waiting area! More

by Karena73 Verified Customer Verified Customer

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Very helpful and addressed all of my questions and concerns. Very helpful and informative. Thank you. concerns. Very helpful and informative. Thank you. More

by mfrockwal Verified Customer Verified Customer

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In mid January, I purchased a Bronco Badland. The Bronco did not have running boards. The salesman said Ford could put them on for $1,499.00. I was not given any choices for styles of running boa The Bronco did not have running boards. The salesman said Ford could put them on for $1,499.00. I was not given any choices for styles of running boards. i took delivery of the Bronco, with the newly installed running boards. I discovered that the running boards were molded PLASTIC. I'm xxxxxx. I have since arranged to have stainless steel running boards in stalled. Colonial will see this vehicle one more time, for my free oil change, then off to another dealership More

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Staff are awesome to deal with not a high pressure environment and Dell is a top notch general sales manager very courteous. Dealership is one of the cleanest and nicest I have been into. environment and Dell is a top notch general sales manager very courteous. Dealership is one of the cleanest and nicest I have been into. More

by Bowhuntermark Verified Customer Verified Customer

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