Chuck Inocencio
Chuck Inocencio at Colonial Ford of Plymouth

Chuck Inocencio

Service Advisor

Colonial Ford of Plymouth

11 Pilgrim Hill Rd
Plymouth, MA 02360

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4.9
14 Reviews

Dealership Experience

2 mos

4.9

14 Reviews

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14 Reviews of Chuck Inocencio

July 11, 2026

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Employee Rating

We were on vacation with a nail on tire. Went to Colonial Ford who took us right away. They were really accommodating and friendly. Another positive Ford experience More

by SYLVESTERKATHY
Service Price Transparency
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Recommend Dealer
Yes
Jul 11, 2026

Colonial Ford of Plymouth responded

We’re glad we could help with the nail in your Ford F-150 tire while you were on vacation. Our team worked swiftly to get you back on the road with friendly service. Thank you for sharing your positive Ford service feedback. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

July 10, 2026

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They corrected a mistake they made but still charged me more than they should have for the correction. More

by CAPEWIDEGREEN
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Recommend Dealer
Yes
Jul 10, 2026

Colonial Ford of Plymouth responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

July 10, 2026

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Saw the car quickly. Work done as expected. Kept me informed of the progress and cost less than expected. More

by CD
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Recommend Dealer
Yes
Jul 10, 2026

Colonial Ford of Plymouth responded

We’re glad Chuck and the team handled your Ford Expedition swiftly and kept you updated throughout the process. It’s great to hear the service met your expectations and came in under what you anticipated. Thank you for your five-star review. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

July 06, 2026

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Chuck was a pleasure to work with on getting 2 recalls and state inspection sticker for truck More

by pwbenn55
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Yes
Jul 06, 2026

Colonial Ford of Plymouth responded

We’re happy Chuck handled the two recalls and state inspection sticker for your Ford F-350 smoothly. Thank you for the five-star rating. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

July 06, 2026

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Chuck was a pleasure to work with on getting 2 recalls and state inspection sticker for my Ranger. More

by KJP
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Recommend Dealer
Yes
Jul 06, 2026

Colonial Ford of Plymouth responded

Thanks for sharing how Chuck handled the two recalls and your state inspection sticker for your Ford Ranger. We’re glad everything went smoothly and look forward to helping you again. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

June 29, 2026

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I have always pleased with the service that I get done at the dealership. I bought my car there 10 years ago and so far you guys have been great. Thank you for your service! More

by MAGGIEDESIR
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Recommend Dealer
Yes
Jun 29, 2026

Colonial Ford of Plymouth responded

It’s wonderful to know you’ve trusted us with your Lincoln MKX for the past ten years. Having your ongoing confidence in our service team means a great deal. Thank you for sharing your experience. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

June 29, 2026

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Great experience! Chuck was amazing and kept me updated with the progress of my car. Overall very happy with how everything went! More

by lgrassey77
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Recommend Dealer
Yes
Jun 29, 2026

Colonial Ford of Plymouth responded

It’s wonderful to hear that Chuck kept you informed while servicing your Ford Explorer. We’re delighted that everything went so smoothly and that you’re pleased with the outcome. Thank you for sharing your positive experience. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

June 29, 2026

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I came in for an oil change and a couple of recalls. I was nervous about the experience after reading some of the service center reviews online but I had an excellent experience from the initial check i More

by RangerRaptorDude
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Recommend Dealer
Yes

Other Employees Tagged: James

Jun 29, 2026

Colonial Ford of Plymouth responded

We appreciate you choosing us for your Ford Ranger maintenance. It’s great to hear Chuck and our service team made the process smooth and that you were able to enjoy nearby coffee options. We look forward to helping you again. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

June 27, 2026

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Thank you to Chuck and the service team at Colonial for going the extra mile to take such good care of my F350. It was a bit of a hike to get there but I really feel that they are truck specialists there More

by harwar.mhw
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Recommend Dealer
Yes

Other Employees Tagged: Phil Gomes

Jun 27, 2026

Colonial Ford of Plymouth responded

Thank you for highlighting Chuck and our service team. We’re glad our truck specialists could take great care of your Ford F-350. We appreciate the drive and look forward to serving you again. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

June 26, 2026

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Good customer service, my advisor was Anthony and he was most helpful and gave me very good information and suggestions. More

by FREDTMOSS
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Recommend Dealer
Yes
Jun 26, 2026

Colonial Ford of Plymouth responded

We’re pleased Anthony offered such helpful advice and information during your Mustang service. Thank you for trusting us with your Ford. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

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