Rick Jimenez
Rick Jimenez at Plaza Cadillac

Rick Jimenez | Page 26

Certified Sales & Leasing Professional

Plaza Cadillac

8893 US-441
Leesburg, FL 34788

Contact Me
5.0
284 Reviews

Dealership Experience

30 yrs, 8 mos

Industry Experience

36 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

5.0

284 Reviews

Write a Review

284 Reviews of Rick Jimenez

July 09, 2019

Dealership Rating
Employee Rating

Initial Regular Maintenance for XT5 I was impressed for the service center’s handling of my first oil change etc. it was thorough and car was sparkling clean when completed well within More

by PSOBOCINSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 10, 2019

Plaza Cadillac responded

Thank you for writing a review . we pride ourselves' on taking care of our customers and it was a pleasure.

July 08, 2019

Dealership Rating
Employee Rating

Fast and easy! The service area is clean, neat and comfortable. All representatives are easy to talk with and are knowledgeable about Cadillac vehicles. Coffee and d More

by Little John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Ballard

June 22, 2019

Dealership Rating
Employee Rating

Great serve Very timely service,, good people to deal with. Very nice waiting area with refreshments .sorry that I do not remember all names of folks, but probabl More

by BOBLAPPI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Bianchi

June 19, 2019

Dealership Rating
Employee Rating

On time, pleasant In years past, scheduled service took a long time. This is 3rd visit with on time and prompt service. Very pleasant staff. Service visits are part if More

by Sg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Allen , Steve in service

June 01, 2019

Dealership Rating
Employee Rating

Excellent Would reccomend the service center Don't know names of service people. Possibly Steve and a gentleman with a purple shirt Very pleasant experien More

by Sa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 17, 2019

Dealership Rating
Employee Rating

Had to wait two months for my car R u for real? You want a good review? I’ve had nothing but runaround. Even your corporate office wouldn’t call me back. My case number was 9-5087425 More

by louisemprovost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mark Allen , Patrick

May 17, 2019

Plaza Cadillac responded

We very sorry you had a negative experience purchasing that car. unfortunately the day you put a down payment on the car GM had put a recall on it and we could not let it go over curb. We tried very hard to find out when they were going to release the parts but still today it has not been released. I am just glad that Rick found you another car that we were able to purchase and get you in. Again we are really sorry you had to go through that.

May 07, 2019

Dealership Rating
Employee Rating

Purchase a new car Everyone is always helpful, professional but friendly. Always trying to do the best they can. This is my 3 car from Rick- go to guy!!! More

by Melb1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Allen

April 13, 2019

Dealership Rating
Employee Rating

Everyone at Plaza Cadillac was knowledgeable and helpful. We are most appreciative of the many friendly folks who work at Plaza Cadillac. We were treated like family and made the whole process of leasing a ne More

by Hootie123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 25, 2019

Dealership Rating
Employee Rating

Great place I have been going to Plaza for many years. Just bought my second car from them. Great sales and service. Rick Jimenez, my sales guy, when over all t More

by IDACANAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 26, 2019

Plaza Cadillac responded

Ida, thanks so much again for your business and patronage. Rick is a tremendous asset to our company and we are happy to have him as a valued employee. So glad to hear that you had a great experience with your recent purchase. Greg Yager General Manager

March 23, 2019

Dealership Rating
Employee Rating

Solve a problem Went in with a problem, came out with a terrific solution. Russ, Rick and Teresa were kind, caring and a pleasure to deal with! Very professional and More

by ACS 2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Russ Bennett, Teresa Matey

Mar 25, 2019

Plaza Cadillac responded

Thanks so much for your fantastic review. So glad that your problem was addressed and solved in a timely manner. Greg Yager General Manager

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