Rick Johnson
Rick Johnson at Earnhardt Lexus

Rick Johnson | Page 3

Service Consultant

Earnhardt Lexus

800 E Camelback Rd
Phoenix, AZ 85014

4.8
82 Reviews
4.8

82 Reviews

Write a Review

Dealership Experience

31 yrs, 5 mos

82 Reviews of Rick Johnson

March 02, 2024

Dealership Rating
Employee Rating

Always easy and Rick is great to work with. I love bringing my Lexus to Earnhard. They do a perfect job every time. More

by lynnpugzies
Recommend Dealer
Yes
Mar 04, 2024

Earnhardt Lexus responded

Hi Lynn, thank you for taking the time to share your positive experience with us! We're thrilled to hear that you find our service easy and Rick to be great to work with. We appreciate your loyalty and look forward to continuing to provide you with top-notch service for your Lexus. Regards, Bull Earnhardt Owner bull@earnhardt.com

January 22, 2024

Dealership Rating
Employee Rating

Friendly staff easy to do business with, conveniently located and express genuine compassion for the customers. More

by aznemo48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2024

Earnhardt Lexus responded

Hi Aznemo48, thank you for your kind words! We're thrilled to hear that our staff made your experience easy and convenient. Providing excellent service for our customers is what we strive for. We appreciate your support and look forward to serving you again soon! Regards, Bull Earnhardt Owner bull@earnhardt.com

October 26, 2023

Dealership Rating
Employee Rating

Awesome service. Rick knows his stuff! Everything done to perfection! I would recommend to anyone. More

by Bofuller07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2023

Earnhardt Lexus responded

Rick is awesome and it's no surprise that he takes great care of you. We'll be sure to share this 5-star review with him and we can't wait to see you here at your next service visit. Hope all is well. Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

September 27, 2023

Dealership Rating
Employee Rating

Excellent service advisor Rick Johnson, all work completed on time, always have a free loaner to use while car is in the shop if I need it, and the showroom is in an excellent location. On my last s More

by Jim5737
Recommend Dealer
Yes
Sep 29, 2023

Earnhardt Lexus responded

It's wonderful to hear Rick and our team have delivered quality service, Jim. Thank you for trusting Earnhardt Lexus! We look forward to many more 5-star visits in the future! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

Sep 30, 2023

Jim5737 responded

Thank You very much!!!

September 20, 2023

Dealership Rating
Employee Rating

Rick, the Service Consultant is always respectful, professional, and extremely reliable in helping my wife and I resolve any issues we may have with out Lexus vehicle. He always explains the process t More

by Mr Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2023

Earnhardt Lexus responded

Thank you for your stars! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

September 13, 2023

Dealership Rating
Employee Rating

Fantastic service advisor. Took the time to explain everything I needed and texted when my Lexus was ready More

by Arthur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 14, 2023

Earnhardt Lexus responded

Arthur, We're very happy to see you received both quality service and communication. Thanks so much for choosing us here for your Lexus needs. We can't wait to see you at your next visit. Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

August 15, 2023

Dealership Rating
Employee Rating

I was totally impressed when I bought my Lexus here five months’ ago, and I’m still very impressed with the Earnhardt Lexus Service Department, as well. More

by JULIE.COWAN100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2023

Earnhardt Lexus responded

Thank you for choosing Earnhardt Lexus, Julie! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

August 05, 2023

Dealership Rating
Employee Rating

Rick Johnson in Service has always looked out for our best interest and prioritizes service that is required at a fair price. It’s rare to find someone so knowledgeable, honest and trustworthy, but Rick More

by jeffre_paulson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Leo Suhargo, Brandon Heath

Aug 08, 2023

Earnhardt Lexus responded

Thank you for your wonderful review, Jeffree! We're thrilled to have you as a valued member of our family. Your support means the world to us, and we're grateful for your kind words. We look forward to continuing to serve you and provide you with exceptional experiences. Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

July 25, 2023

Dealership Rating
Employee Rating

Rick Johnson is awesome. The service he and the entire service department provides is amazing. More

by Kimalison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2023

Earnhardt Lexus responded

Thank you for choosing us, Kimalison! We're lucky to have a great team & thrilled we delivered the quality service you deserve. Until next time! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

July 14, 2023

Dealership Rating
Employee Rating

Excellent service advisor Rick Johnson, all work completed on time, always have a free loaner to use while car is in the shop if I need it, and the showroom is in an excellent location. On my last s More

by Jim5737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 18, 2023

Earnhardt Lexus responded

We love to hear your service visit went seamlessly, Jim! Thank you for trusting us with your Lexus, we hope it's running like new! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

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