Rick Johnson
Rick Johnson at Earnhardt Lexus

Rick Johnson | Page 4

Service Consultant

Earnhardt Lexus

800 E Camelback Rd
Phoenix, AZ 85014

4.8
82 Reviews
4.8

82 Reviews

Write a Review

Dealership Experience

31 yrs, 5 mos

82 Reviews of Rick Johnson

April 08, 2023

Dealership Rating
Employee Rating

We've worked with Rick Johnson for years and keep coming back because he takes such great care of us and our Lexus! More

by Tena P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leo Suhargo

Apr 11, 2023

Earnhardt Lexus responded

Thank you for being a valued member of the Earnhardt Family, Tena, and for your wonderful rating! We look forward to working together for years to come! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

March 27, 2023

Dealership Rating
Employee Rating

Rick Johnson is absolutely amazing! He makes working with the service department at Earnhardt such an outstanding experience! More

by dbader
Recommend Dealer
Yes

Other Employees Tagged: David Bader

Mar 27, 2023

Earnhardt Lexus responded

Welcome back and thank you for choosing us! Our team works hard to deliver excellent customer service and we're so glad Rick always makes sure you leave a satisfied customer. We look forward to working with you again! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

March 08, 2023

Dealership Rating
Employee Rating

Great Lexus car place and everyone is so nice and friendly! I would recommend to all my friends and family! More

by Rose.Ayoub
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ken Green

Mar 09, 2023

Earnhardt Lexus responded

We love your stars, Rose, and we're so glad our team provided you with an excellent visit! Thank you for choosing Earnhardt Lexus, we look forward to taking care of you & your loved ones soon. Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

January 24, 2023

Dealership Rating
Employee Rating

I have been using Rick Johnson at Earnhardt Lexus for seven years and it has always been a great Experience. He is professional, knowledgeable, courteous and always ready to help when needed! More

by Sandi P.
Recommend Dealer
Yes
Jan 25, 2023

Earnhardt Lexus responded

Thank you for your wonderful feedback, Sandi! We're so happy to hear Rick has taken excellent care of you all of these years. We're so lucky to have him. We look forward to seeing you again soon! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

January 19, 2023

Dealership Rating
Employee Rating

I have been a service customer for the 11 years I have owned my vehicle. Excellent customer service and support. I walked in to check out a replacement vehicle and do a test drive and left with a new ca More

by slankas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cleva Ault , Anthony Tomasello, Sales

Jan 20, 2023

Earnhardt Lexus responded

Thank you so much for your loyalty to us here! We're so happy to see our team went above and beyond to help get you into another Lexus and you drove home satisfied. Thanks for being part of the family and here's to another 11+ years of working together! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

October 11, 2022

Dealership Rating
Employee Rating

Earnhardt Lexus is consistently the best dealership. I had my vehicle in for service. I am a very happy customer and would not consider going anywhere where else. The employees bend over backwards to More

by Robbyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 12, 2022

Earnhardt Lexus responded

It pleases us to see that you had a positive service experience here with us! Thank you for this great review and we hope to see you again! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

September 30, 2022

Dealership Rating
Employee Rating

The process from beginning to the competition was excellent. Rick schedules so the wait is minimal and pick up is efficient. The prognosis is effective and allows me to determine what I want done. If More

by jimbatwaf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 04, 2022

Earnhardt Lexus responded

We are so proud of Rick and his efforts to provide you with an amazing experience! Thank you so much for your feedback and hope to see you again! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

Oct 04, 2022

jimbatwaf responded

Thank you, it is because of Rick I service my Tundra and Vette with your service dept. just wish your sales people would quit trying to get me to sell my Wife’s baby 430. We are keeping it as long as it is dependable.

September 07, 2022

Dealership Rating
Employee Rating

Every time I bring a vehicle in for service, Rick Johnson handles things quickly, fairly and with professionalism. Your parts department has been easy to work with as well. More

by tfarley3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 08, 2022

Earnhardt Lexus responded

We are thrilled that Rick constantly takes such good care of you! Please never hesitate to let us know if we can help you with anything else! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

August 30, 2022

Dealership Rating
Employee Rating

Excellent and efficient service. We have purchased 2 cars from Earnhardt in the past 12 months and are very satisfied. More

by Abelicht
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 31, 2022

Earnhardt Lexus responded

Thanks so much for your loyalty to us here. We're lucky to have you as valued customers and we look forward to continuing to help take care of all your vehicle needs. Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

August 05, 2022

Dealership Rating
Employee Rating

Friendly sales and service. Unlike Bell Lexus, Earnhardt Lexus treats everyone with respect and their service pricing is normal. I was quoted $140 for an oil change at Bell and More

by letsglogirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 08, 2022

Earnhardt Lexus responded

It's so nice to know that you were impressed with our sales and service team! Thank you for this great review and we hope to see you again! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

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