Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Rick Kealoha-Jacobson
Rick Kealoha-Jacobson at Jim Falk Motors of Maui
Refer Me

Rick Kealoha-Jacobson | Page 5

Service Advisor GM & HYUNDAI

Jim Falk Motors of Maui

260 Hana Hwy
Kahului, HI 96732

Contact Me
4.7
69 Reviews

SAN DIEGO STATE GRADUATE D1 BASEBALL PLAYER FAMILY, GOLF , BASEBALL, SURF & FISHING

Dealership Experience

12 yrs, 1 mo

Industry Experience

12 yrs, 1 mo

Languages Spoken

English English

4.7

69 Reviews

Write a Review

69 Reviews of Rick Kealoha-Jacobson

February 09, 2024

Dealership Rating
Employee Rating

They are very helpful and straight forward on what my vehicle needs. They are awesome More

by REGIEMARC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aleiya Rosales, Ryan Westberg, Natalie Darisay

Helpful
Report | Print
Feb 12, 2024

Jim Falk Motors of Maui responded

Thank you for the positive review, Marc and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Jim Falk Motors Of Maui Team

February 08, 2024

Dealership Rating
Employee Rating

Rick Kealoha-Jacobson in the Service Department takes great care of us. Always greets me. Always helpful and suggests what needs to be done. Gets a driver to bring me back to my office. He gets an A More

by JDORAN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Feb 09, 2024

Jim Falk Motors of Maui responded

It’s great to know that Rick provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Jim Falk Motors Of Maui Team

February 05, 2024

Dealership Rating
Employee Rating

Fast and easy service. Natalie was great, she got me in and out. I would highly recommend More

by Tlynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aleiya Rosales, Sam Bersamin, Ryan Westberg, Natalie Darisay

Helpful
Report | Print
Feb 07, 2024

Jim Falk Motors of Maui responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Natalie does for Jim Falk Motors Of Maui and our customers. Hope to see you again soon! Sincerely, The Jim Falk Motors Of Maui Team

February 02, 2024

Dealership Rating
Employee Rating

Would be 5 star if I didn't have to come back for the out of stock sensor More

by junya50
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aleiya Rosales, Ryan Westberg, Natalie Darisay

Helpful
Report | Print
Feb 05, 2024

Jim Falk Motors of Maui responded

We greatly appreciate your business and want to make sure your experience with us was five-star worthy. If you would like to discuss this further, please contact us at your earliest convenience. Sincerely, The Jim Falk Motors Of Maui Team

January 31, 2024

Dealership Rating
Employee Rating

I love the communication and the customer service was on point. The time was very on point from the drop off to the pick up. More

by zionofislelandscapes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Feb 02, 2024

Jim Falk Motors of Maui responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Jim Falk Motors Of Maui Team

January 30, 2024

Dealership Rating
Employee Rating

Very good service. Ryan and staff are real knowledgeable. Tires that I purchased were the best. More

by gene.suetos.lhs78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aleiya Rosales, Ryan Westberg, Natalie Darisay

Helpful
Report | Print
Feb 01, 2024

Jim Falk Motors of Maui responded

Thank you so much, Gene, for taking the time to share your feedback with us! We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Jim Falk Motors Of Maui Team

January 27, 2024

Dealership Rating
Employee Rating

Horrible customer service. Dishonest, rude and lack of communication or knowledge of what they should be doing but then want to raise their voice at customers and charge for wo More

by Curlygirlie316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sam Bersamin

Helpful
Report | Print
Jan 29, 2024

Jim Falk Motors of Maui responded

Thank you for providing us with your feedback. We take these matters very seriously and are saddened to hear about the incident you have described. Please contact us at your earliest convenience so we can discuss this further and work towards a positive resolution. Sincerely, The Jim Falk Motors Of Maui Team

January 27, 2024

Dealership Rating
Employee Rating

Rick Jacobson is the best, always lets me know what’s happening. Great customer service More

by scottl6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Jan 30, 2024

Jim Falk Motors of Maui responded

Scott, thank you for taking the time to share your feedback. Each employee is a valued member of the Jim Falk Motors Of Maui team and we all strive to provide excellent customer service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Jim Falk Motors Of Maui Team

January 26, 2024

Dealership Rating
Employee Rating

Well I can say the dealership is ok prices are high service at front is really good but mechanics take to long sometimes just for an oil change!!! More

by JLSC68
Recommend Dealer
Yes

Other Employees Tagged: Aleiya Rosales, Ryan Westberg, Natalie Darisay

Helpful
Report | Print
Jan 29, 2024

Jim Falk Motors of Maui responded

Aloha, My name is Jason Stewart. I would like to know a little more about your visit so we can correct it for the future. I'm also interested on why Amy and Lance were rated so low. If you have a moment please email me direct: jstewart@jimfalkmotorsofmaui.com

January 24, 2024

Dealership Rating
Employee Rating

I was in a tight schedule and they where be able to get me in.. I bought my C8 Corvette from them to I get it serviced there More

by usaautodetailhans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Stewart, Aleiya Rosales, Ryan Westberg, Natalie Darisay

Helpful
Report | Print
Jan 26, 2024

Jim Falk Motors of Maui responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Jim Falk Motors Of Maui Team

1
...
4
5
6
7

Dealership Inventory (185 Vehicles)

new 2024 Chevrolet TrailBlazer car, priced at $25,495
2024 Chevrolet TrailBlazer
new
Mosaic Black Metallic exterior
CVT
Front-wheel Drive
$25,495
View Details
new 2024 Chevrolet Colorado car, priced at $45,600
2024 Chevrolet Colorado
new
Glacier Blue Metallic exterior
Automatic
Four-wheel Drive
$45,600
View Details
new 2023 Cadillac LYRIQ car, priced at $62,865
2023 Cadillac LYRIQ
new
Satin Steel Metallic exterior
Automatic
Rear-wheel Drive
$62,865
View Details
new 2024 Chevrolet Silverado 1500 car, priced at $59,535
2024 Chevrolet Silverado 1500
new
Harvest Bronze Metallic exterior
Automatic
Four-wheel Drive
$59,535
View Details
new 2024 GMC Sierra 2500 car, priced at $82,305
2024 GMC Sierra 2500
new
White Frost Tricoat exterior
Automatic
Four-wheel Drive
$82,305
View Details
new 2025 Chevrolet Trax car, priced at $25,820
2025 Chevrolet Trax
new
Cacti Green exterior
Automatic
Front-wheel Drive
$25,820
View Details
View All Inventory