So very kind!
Very helpful as well. The service at Nissan is always spectacular to sau the least!
Very helpful as well. The service at Nissan is always spectacular to sau the least!
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by melytibor84
Verified Customer
Verified Customer
Service Price Transparency
Jan 03, 2024 -
Jim Falk Motors of Maui responded
Thank you for your kind words. We feel our service department is what makes Jim Falk Motors Of Maui special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment.
Sincerely,
The Jim Falk Motors Of Maui Team
Rick & the GM service dept are the best on Maui , hands
down
Jim falk has a great product
down
Jim falk has a great product
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by Aloha66
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Uncle Joe- the guy that parks the cars
Dec 29, 2023 -
Jim Falk Motors of Maui responded
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Sincerely,
The Jim Falk Motors Of Maui Team
Prompt friendly service and work finished even quicker
than promised. Always quality work over almost ten years having Falk do our servicing.
than promised. Always quality work over almost ten years having Falk do our servicing.
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by DSMITH96753
Verified Customer
Verified Customer
Service Price Transparency
Dec 29, 2023 -
Jim Falk Motors of Maui responded
Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you.
Sincerely,
The Jim Falk Motors Of Maui Team
Great service!
They worked hard to give us the best deal possible. We recommend them to everyone!
They worked hard to give us the best deal possible. We recommend them to everyone!
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by beam.ohana
Verified Customer
Verified Customer
Dec 26, 2023 -
Jim Falk Motors of Maui responded
Beam, first and foremost thank you so much for leaving this fantastic review! At Jim Falk Motors Of Maui, our team will do whatever it takes to make sure our guests get the best deal.
Sincerely,
The Jim Falk Motors Of Maui Team
I have had my truck serviced here, at Jim Faulk Chevy of
Maui, for almost 10 years and have been satisfied with the outcome untill my very last visit. As always, the Service Department Representatives were
Maui, for almost 10 years and have been satisfied with the outcome untill my very last visit. As always, the Service Department Representatives were professional and helpful, kind and courteous. Rick Jacobson took care of my needs and I applaud his efforts. However, when I picked up my truck I noticed the tires were not rotated. That is part of the service I paid for. I was disappointed and had to wonder why it was not done. The shop was very busy and I had no desire or free time to wait around for the truck to be serviced again. After leaving the service center I drove no more than 3 miles to the local Costco and out of cureousity I checked my tire air pressure, they all registered 38 pounds. This is 3 pounds over the recommended inflation as posted in my driver's side door panel. Overinflation is never a good thing, it is unsafe and not good for the life of the tires. So, not only were my tires not rotated they were overinflated. NOT GOOD.
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by 4outdoorspaces
Verified Customer
Verified Customer
Service Price Transparency
Dec 21, 2023 -
Jim Falk Motors of Maui responded
We appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting us at your earliest convenience, we would like to further discuss what happened and do our best to address these issues. We look forward to speaking with you and regaining your trust in our business.
Sincerely,
The Jim Falk Motors Of Maui Team
Rick is one of the best of the best, give him a raise he
deserves it.
deserves it.
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by MAUIARMSLTD
Verified Customer
Verified Customer
Service Price Transparency
Dec 20, 2023 -
Jim Falk Motors of Maui responded
Thank you so much for taking the time to share your feedback with us! We will share your comments with Rick and we look forward to working with you again down the road.
Sincerely,
The Jim Falk Motors Of Maui Team
The service advisor Rick and the technician Darcy were
amazing to deal with. Their customer service and knowledge were top notch..
amazing to deal with. Their customer service and knowledge were top notch..
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by Rodney
Verified Customer
Verified Customer
Service Price Transparency
Dec 20, 2023 -
Jim Falk Motors of Maui responded
Thank you so much for your excellent input, Rodney! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with!
Sincerely,
The Jim Falk Motors Of Maui Team
It was a friendly environment.
And the service department employees are very professional. Thank you
And the service department employees are very professional. Thank you
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by KIMIE6781
Verified Customer
Verified Customer
Service Price Transparency
Always got the next job very experienced reliable
dependable there when you need them call back on time
dependable there when you need them call back on time
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by DERRICKKIHEI
Verified Customer
Verified Customer
Service Price Transparency
Dec 15, 2023 -
Jim Falk Motors of Maui responded
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Sincerely,
The Jim Falk Motors Of Maui Team
The Service advisors are always helpful and friendly.
Work is always done in a timely manner.
Work is always done in a timely manner.
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by GIADAL1
Verified Customer
Verified Customer
Service Price Transparency
Dec 15, 2023 -
Jim Falk Motors of Maui responded
We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again.
Sincerely,
The Jim Falk Motors Of Maui Team