16 Reviews
Write a ReviewDealership Experience
17 yrs, 6 mos
Languages Spoken
English
16 Reviews of Rick Kissner
April 17, 2024
The dealership is always clean and the staff is always friendly and focused on providing excellent Customer Service! I have leased and purchased many vehicles here, and Rick Kissner is fantastic! I will c friendly and focused on providing excellent Customer Service! I have leased and purchased many vehicles here, and Rick Kissner is fantastic! I will continue to do business with Burnsville Toyota for years to come. More
Other Employees Tagged: Dominic Martinez
March 17, 2024
I always got Amazing service and warm welcome. ! I feel like my home ! Good to go there ! ! I feel like my home ! Good to go there ! More
Other Employees Tagged: Caleb Harmon, Janeah Hanson, Josh Fisher, Manny Garcia, Oscar Bastian, Tyler Borgen, Joshua Langreck, Patty Coleman, Jeff Coleman
March 13, 2024
The people at Burnsville Toyota have always been very friendly, kind, informative, and helpful. I have purchased 6 cars at this dealership and serviced all of my cars there since 2007. In fact, I would friendly, kind, informative, and helpful. I have purchased 6 cars at this dealership and serviced all of my cars there since 2007. In fact, I would not go anywhere else. When my family experienced an accident and we had to purchase a new mini van, they helped us do that, including one in a timely fashion. This occurred not once, but twice. Many years later when driving to work was using up lots of gas per week, Jason, from the service department, suggested during a service visit that I look at a Hybrid for my next purchase. Jason made sure I was informed as to the benefits and reasons for switching to a Hybrid. I then spoke with Rick Kissner, from Sales, who had sold me a Sienna in the past, to show me the pluses about a Hybrid and helped guide my decision between a Highlander Hybrid and a Sienna Hybrid. A few test drives later and I had made a decision. Burnsville Toyota Sales and Service Departments work very well together to help customers make good decisions for their families and budgets. Thank you! More
Other Employees Tagged: Michelle Leick, Bill Farmer, Dominic Martinez, Mark Stibal, Jason Colby
March 13, 2024
Rick answered all of our questions. We received a great price on the trade and felt we got a good deal on our car. We received a great price on the trade and felt we got a good deal on our car. More
Other Employees Tagged: Dominic Martinez, Dave Grosulak, Jason Colby
November 03, 2023
I bought my car from Rick. He was good to work with. There was an issues with the Toyota App. Tyler tried several different ways and went the extra mile to make my app work. Ma He was good to work with. There was an issues with the Toyota App. Tyler tried several different ways and went the extra mile to make my app work. Matt was great to work with on the paperwork side. Best dealership around. More
Other Employees Tagged: Tyler Borgen, Matt Christiansen
October 14, 2023
It's always a good experience at Burnsville Toyota. They have experienced mechanics and the wait is reasonable. They have experienced mechanics and the wait is reasonable. More
Other Employees Tagged: Cole Mitchem
September 20, 2023
From the initial intake after I expressed interest in a specific vehicle to meeting with the salesperson to the explanation of supplemental packages with the business manager , everything was handled with specific vehicle to meeting with the salesperson to the explanation of supplemental packages with the business manager , everything was handled with high competence and professionalism…they inspired trust and confidence in their various roles More
Other Employees Tagged: Sean Giere, Jason Colby
August 06, 2023
Rick Kissner was awesome to work with and made purchasing our toyota tacoma a pleasurable experience our toyota tacoma a pleasurable experience More
Other Employees Tagged: Sean Giere