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Dave Grosulak
Dave Grosulak at Burnsville Toyota

Dave Grosulak

Service Manager

Burnsville Toyota

14730 Buck Hill Rd.
Burnsville, MN 55306

4.8
56 Reviews
4.8

56 Reviews

Write a Review

Dealership Experience

16 yrs, 11 mos

Languages Spoken

English English

56 Reviews of Dave Grosulak

May 04, 2024

Dealership Rating
Employee Rating

excellent service was informed of findings of recall and advised immediately that there were no defects noted excellent waiting area and wonderful staff More

by guard42362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Sean O'Driscoll, Riley Flenniken, Mario Najera

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April 30, 2024

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It was well handled by Burnsville Toyota and all those involved in getting my car fixed. More

by MD4MAN41
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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May 02, 2024

Burnsville Toyota responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Burnsville Toyota's Service Department. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 20, 2024

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Great service and warranty! I bought my truck new at Burnsville Toyota and all my maintenance is done there. Since 2009 it’s running great! More

by lawrence.jacobs65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Sean O'Driscoll, Riley Flenniken, Mario Najera

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Apr 23, 2024

Burnsville Toyota responded

Lawrence, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 19, 2024

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Employee Rating

fast and courteous, well done,I don't like having to write these comments much More

by BRUCE.SOPHADY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Colby, Tyler Johnston, Riley Flenniken

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Apr 23, 2024

Burnsville Toyota responded

I appreciate you for letting others know about your experience, Bruce! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 18, 2024

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Employee Rating

The service was good and quick . Thought I was gonna stay long but it took less than an hour regardless of the line More

by BRITNEYBOSIRE2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Sean O'Driscoll, Riley Flenniken, Mario Najera

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Apr 22, 2024

Burnsville Toyota responded

Britney, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. I am extremely happy that you left satisfied and do appreciate your business. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 02, 2024

Dealership Rating
Employee Rating

As always, staff was easy to work with. They kept me informed on the status of my repairs/service. They completed the work within the timeframe they estimated. More

by DLHLRETIRED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cole Mitchem, Jason Colby

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Apr 04, 2024

Burnsville Toyota responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

March 24, 2024

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Been serving my cars here for 30 years and love it like it was the first day. Sean was awesome! Thank You!! More

by xiong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Leick, Mike Peterson, Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Sean O'Driscoll , Kyle Towberman

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Mar 26, 2024

Burnsville Toyota responded

Xiong, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and truly value your business. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

March 19, 2024

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Employee Rating

Fast in and out. Clean waiting area. And to top it off, free M&M cookies More

by RPEDERSON51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 21, 2024

Burnsville Toyota responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

March 13, 2024

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Employee Rating

Rick answered all of our questions. We received a great price on the trade and felt we got a good deal on our car. More

by oheck9
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick Kissner, Dominic Martinez, Jason Colby

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Mar 15, 2024

Burnsville Toyota responded

First and foremost thank you so much for leaving this fantastic review! At Burnsville Toyota, our team will do whatever it takes to make sure our guests get the best deal. I hope you are continuing to enjoy your new ride and can't wait to see you again soon! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

February 29, 2024

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Employee Rating

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 More

by CORYPAULSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Sean O'Driscoll, Riley Flenniken, Mario Najera , Kyle Towberman

Helpful
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Mar 04, 2024

Burnsville Toyota responded

Thanks for letting us know of your complete satisfaction, Cory. We pride ourselves on our customer service and I am glad we met our goals during your visit. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

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