Dealer Reviews
Cars for Sale
Dealer Log In
Rick Larch
163 Reviews
Industry Experience
44 yrs, 4 mos
163 Reviews of Rick Larch
October 27, 2018
Helpful I knew what I wanted and West Side did everything to help me get it. Of course you end up spending all day in the dealership but it was worth it. I knew what I wanted and West Side did everything to help me get it. Of course you end up spending all day in the dealership but it was worth it. More
by DEHUTJ
Verified Customer
October 22, 2018
Fantastic, profesional, Curteous, detailed I have been to many garages in my lifetime, but not ne so clean, and with such a well versed staff to explain the issues to the customer in such commo I have been to many garages in my lifetime, but not ne so clean, and with such a well versed staff to explain the issues to the customer in such common phrases. More
by GULFWRVT
October 12, 2018
Disappointed My tech pointed out that my alignment was bad based on the wear patterns of the current tires (summer tires) but would not re-align the car with the c My tech pointed out that my alignment was bad based on the wear patterns of the current tires (summer tires) but would not re-align the car with the current worn (crappy) tires on it and but would do the alignment if I bought new tires???? I see some of the logic for that response BUT if my car was pulling to the left badly for example, no possibility of fixing without new tires? seems like the idea was to sell me new tires.....not too happy about that AND the tire pressures were not adjusted to factory specs, again it seems like the idea was to sell me new tires. More
by Kevin
Other Employees Tagged: Steve Broucek, Maura Broucek , Carole Jean Anderson, Helton Cerqueira, Brendan Chamberlin, David Hartman, Doug Karnuth, Mikhail Lemishenko, Juri Loginov
October 12, 2018
Used car purchase. I had an excellent experience purchasing my second vehicle from Rick. I never felt pressured into any part of the transaction. We will be back. I had an excellent experience purchasing my second vehicle from Rick. I never felt pressured into any part of the transaction. We will be back. More
by ANDYTUCKER10
October 11, 2018
Great, Low-pressure Used Car Buying My wife and I enjoyed purchasing a certified used car from Westside VW. The staff was low-pressure, friendly, and made the experience fun. Fair, no-ha My wife and I enjoyed purchasing a certified used car from Westside VW. The staff was low-pressure, friendly, and made the experience fun. Fair, no-haggle pricing also made for a great experience. More
by TONYH
Other Employees Tagged: Helton Cerqueira, Gervona Lynn (Jackson)
October 09, 2018
Good Experience Everyone I dealt with at Westside was professional and personable. All had good working knowledge of product and were fair in the transaction. I highl Everyone I dealt with at Westside was professional and personable. All had good working knowledge of product and were fair in the transaction. I highly recommend them for your next car. More
by PAT.FITZMKT
Other Employees Tagged: Steve Hendrick
October 05, 2018
great service. I would rate my service as A plus. Derek was my advisor and he kept me posted on what I needed done to the car beside the recall.. The coffee was good, too Derek was my advisor and he kept me posted on what I needed done to the car beside the recall.. The coffee was good, too More
by brbarbo
Other Employees Tagged: Gervona Lynn (Jackson)
September 19, 2018
Competent work I'm going to this dealership for two years now. Almost every time I get an appointment that fits my schedule. staff is friendly and the work is done i I'm going to this dealership for two years now. Almost every time I get an appointment that fits my schedule. staff is friendly and the work is done in the promised time. The waiting area is nice. sometimes the TV is too loud to work on private things. But this is an individual thing. More
by mljk27
Other Employees Tagged: Steve Broucek, Michele Pogue , Brendan Chamberlin, David Hartman, Juri Loginov
August 23, 2018
Quick, polite and honest Only received excellent service after buying a new car here and having it serviced several times so far. Bought the car from Steve and I believe it w Only received excellent service after buying a new car here and having it serviced several times so far. Bought the car from Steve and I believe it was Rick that helped me on my last service visit. More
by PETER.T.SCHUBERT
Other Employees Tagged: Steve Broucek
August 15, 2018
Review Great service. I was impressed by how quickly I could get after rescheduling the same day. The VW service center Could use updated play area with new Great service. I was impressed by how quickly I could get after rescheduling the same day. The VW service center Could use updated play area with new toys and books. Toys were broken and missing pieces. Books were torn. More
by MICHELETAFOYA
Other Employees Tagged: David Hartman, Doug Karnuth
Dealership Inventory (606 Vehicles)
