Rick Macias
Rick Macias at Toyota Town of Stockton

Rick Macias | Page 10

Assistant Service Manager

Toyota Town of Stockton

2150 E Hammer Ln
Stockton, CA 95210

4.9
108 Reviews
4.9

108 Reviews

Write a Review

Dealership Experience

7 yrs, 7 mos

108 Reviews of Rick Macias

March 21, 2019

Dealership Rating
Employee Rating

Taking care of us Ricky is always respectful and professional in all of the many years I’ve worked with him. Definitely a hard worker who loves his job. He makes a tedi More

by Lease
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 21, 2019

Toyota Town of Stockton responded

We want you to know how much we value your generous 5-star review! We couldn't be more pleased to hear that Ricky went above and beyond to make sure your service experience went smoothly. Thank you so much, and we look forward to doing business with you again in the future. Regards, Jason Kim General Manager jason@toyotaofstockton.com

March 08, 2019

Dealership Rating
Employee Rating

Great! Rick does a great job personalizing our experience with Toyota. We recently purchased a new vehicle. We love Toyota’s and the service department at St More

by Cruising1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jeff Renwick , Mark Stults, Mark Stults

Mar 08, 2019

Toyota Town of Stockton responded

Your review is why we do what we do. Thank you so much for reaching out to us. We are so happy that Rick was able to take care of all of your needs and we're proud to have him on our team. We are committed to customer satisfaction and greatly appreciate your opinion. We hope to see you again soon! Regards, Jason Kim General Manager

February 19, 2019

Dealership Rating
Employee Rating

Excellent customer service Please recognize Rick as being a great service provider. He is always pleasant, accommodating and makes sure the job is done. We always ask for Rick w More

by Cruising1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Stults

Feb 20, 2019

Toyota Town of Stockton responded

Thank you for both this review and your business. Rick is an all-star and is constantly going above and beyond to ensure that our customers receive the world-class service that they deserve. Thank you so much, and we look forward to doing business with you again in the future. Regards, Jason Kim General Manager

October 02, 2018

Dealership Rating
Employee Rating

Service Rick was a great help . Very prompt and answered all my questions I’d recommend Rick in service to all my fellow Toyota owners thanks again Rick Macia More

by Snailtrail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 02, 2018

Toyota Town of Stockton responded

We are so proud of Rick and his efforts to give you a smooth service visit! Thank you for stopping by and we hope to see you back here again! Regards, Jason Kim General Manager

September 26, 2018

Dealership Rating
Employee Rating

Outstanding service at Toyota Town in Stockton I have been a customer of Stockton Toyota Town for over 20 years. I have bought two cars from them and I have had all my cars serviced with them. Thei More

by Marianne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hamlin, Danny Nguyen, Jackie Torres , Asif Mahmood, Mark Stults

Sep 26, 2018

Toyota Town of Stockton responded

Hi Marianne, We love having you as a valued customer and it pleases us to know that we always provide you with the best experience. Thank you for your loyalty and we look forward to working with you for another 20 years! Regards, Jason Kim General Manager

August 07, 2018

Dealership Rating
Employee Rating

Very quick and answered all questions and had coupon yo help out with expensives. very nice when needed a car went for what I can afford and gave me time to make my decision More

by Little toyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Victor Cruz , Riaz Khan, Mark Stults

Aug 08, 2018

Toyota Town of Stockton responded

We are more than thrilled to hear that our team took such great care of you! Feel free to contact us with anything questions or comments that you might have in the future! We appreciate you and your time! Regards, Jason Kim General Manager

August 07, 2018

Dealership Rating
Employee Rating

Awesome and simple I visit this dealership for my oil change and five point inspection every 5000 miles on my Toyota Camry. Thanks to the Toyota Care Package that we hav More

by allysa209
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 08, 2018

Toyota Town of Stockton responded

We want nothing but the best for our customers and we are so happy you had such a great service visit with us! Your business and time are much appreciated! We look forward to working with you again! Regards, Jason Kim General Manager

July 09, 2018

Dealership Rating
Employee Rating

Service Advisor went above and beyond ... to make sure my wife's 2015 Toyota Camry SE was properly repaired ... 'can't fully express our sincere appreciation for the extraordinary effort made More

by DIYer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 10, 2018

Toyota Town of Stockton responded

It's always great to hear when our customers have such a positive service experience, as we look to provide that to each and every customer. We hope all of your Toyotas are running like new and we look forward to working with you again! Regards, Jason Kim General Manager

June 22, 2018

Dealership Rating
Employee Rating

Good service. Reasonable price Dealerships often have a reputation of overpriced servicing and doing unnecessary repairs. This has NOT been my experience here. Rather than dreading More

by Lynda
Recommend Dealer
Yes
Jun 22, 2018

Toyota Town of Stockton responded

Hi Lynda, We couldn't be more pleased to hear that our team went above and beyond to make sure your service experience went smoothly. Thanks for visiting Toyota Town of Stockton and we look forward to working together again soon! Regards, Jason Kim General Manager

June 06, 2018

Dealership Rating
Employee Rating

Service Department Rick Macias was the person who helped set the appointment to diagnose the radio center. The bottom of my touch screen buttons weren’t working. Good th More

by LysaC
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Jun 07, 2018

Toyota Town of Stockton responded

It makes us so happy to hear that Rick was able to help fix your vehicle's issue as soon as possible. Please know how much we appreciate you choosing to do business with us and we look forward to working with you again soon! Thank you! Regards, Jason Kim General Manager

...
10

Dealership Inventory (194 Vehicles)

new 2024 Toyota RAV4 Hybrid car, priced at $35,059
2024 Toyota RAV4 Hybrid
new
Ice exterior
CVT
All-wheel Drive
new 2024 Toyota Tundra Hybrid car, priced at $76,330
2024 Toyota Tundra Hybrid
new
Celestial Silver exterior
Automatic
Four-wheel Drive
new 2024 Toyota Tacoma car, priced at $46,144
2024 Toyota Tacoma
new
Celestial Silver exterior
Automatic
Four-wheel Drive
used 2022 Chrysler Pacifica car, priced at $25,588
2022 Chrysler Pacifica
used
Bright White Clearcoat exterior
Automatic
Front-wheel Drive
used 2019 Hyundai Veloster car, priced at $17,888
2019 Hyundai Veloster
used
Chalk White exterior
Automatic
Front-wheel Drive
new 2024 Toyota Tundra Hybrid car, priced at $76,708
2024 Toyota Tundra Hybrid
new
Wind Chill Pearl exterior
Automatic
Four-wheel Drive