Rick Parbhunath | Page 73

Great Buyer’s Experience James, the salesperson that my spouse and I met was very knowledgeable and helpful. He made the car selection process painless as he was able to locat James, the salesperson that my spouse and I met was very knowledgeable and helpful. He made the car selection process painless as he was able to locate the car my spouse found online. James also demonstrated that he cared about his customer’s needs. Thanks. More

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New Kia Stinger GT Twenty five words are not necessarily. This dealership was very friendly and professional. No pushy I purchased my Kia Optima there and any futur Twenty five words are not necessarily. This dealership was very friendly and professional. No pushy I purchased my Kia Optima there and any future purchases will be made there More

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Above Exceptional I have been with Executive Kia for quite some time now. I had recently had a total loss in Aug 2017 and then again in Dec 2017. Both times I immediat I have been with Executive Kia for quite some time now. I had recently had a total loss in Aug 2017 and then again in Dec 2017. Both times I immediately called Chin Chang. He immediately took action and had me in my new vehicle in no time at all. He knew from our dealings with one another what I look for in a car. He conveyed everything to Lou Oosten ( Finance dept ) what I needed. Took us 20 minutes or less to get all the papers signed and taken care off. The next day my car was ready. The whole team at Executive Kia is Top notch. Thank You Chin!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

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Purchase of new car I have been a customer of this dealership when it was Saturn and even after the name change, I still brought my Saturn in for service because the leve I have been a customer of this dealership when it was Saturn and even after the name change, I still brought my Saturn in for service because the level of customer service was stellar and continues to be stellar. Rick is always available to answer any questions and was there to help when he found out my car was no longer worth fixing. Rick immediately worked out a car rental and started working with Chin to locate a new car. They found one in less than a week. I purchased my Saturn with the help of Chin Chang. He transitioned to Kia and when I needed to buy another vehicle, I didn't hesitate to work with him again. Chin's level of professionalism was demonstrated even in the minor details. My purchasing experience was flawless. Chin took care of all aspects of the process. I had mentioned to him that I was stressed and not feeling well . Chin took lead and I was driving my new car home in under 1 hour. I am enjoying my new car. The Cadenza model is truly an unexpected surprise I feel secure behind the wheel and the extra bells and whistles that came with it are an added bonus. The team at Executive Kia have continued to demonstrate excellent customer service. Thank you Rick, Chin and the finance team for making the car buying process seamless and trustworthy. I am a truly grateful customer. More

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The Best! Ah, "The Good Old Days". Remember how nice it used to be to go downtown and shop and the store clerks knew you by name and you received that personali Ah, "The Good Old Days". Remember how nice it used to be to go downtown and shop and the store clerks knew you by name and you received that personalized service? How nice that was. But then there were the car salesmen! You dreaded having to go to a dealership to buy a new car. As soon as you walked through the door they came running at you to be the first so they could get their commission. How my husband and I dreaded that. Fortunately for a lot of people, there is Executive KIA of Wallingford. Here you are not treated like you were just dollar signs. No matter who you deal with, everyone helps. Always pleasant as you are greeted coming in the door. We have been doing business for 19 years with this group and we wouldn't even think of going anywhere else to purchase a vehicle, be it new or used. They give you the best price up front. There is no haggling. The best possible price is what you get. We recently purchased a KIA Soul and Jorge Dominguez and Joe Ortiz helped us through the process. Of course everyone there greeted us as we walked in for our appointment to pick up our Soul. Everyone knew we were there to pick it up and looked truly happy for us. The process went smoothly and my husband was so happy as he pulled out of the showroom. But (and there is always a but) the best part of all of this is knowing that when our Soul needs servicing we will have the best service department there is to be had. We have been using this service department since we started doing business here and would not even think of going anywhere else. Tucker, Rick, Todd and everyone in service goes above and beyond. They are straight and up front and stand behind their work. In our book, they are NUMBER 1!!!! More

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Horrible Service Department Stop xxxxxxx me around and fix the xxxx car. I can't believe you keep jerry rigging the problem and trying to give it back to me. I regret ever purc Stop xxxxxxx me around and fix the xxxx car. I can't believe you keep jerry rigging the problem and trying to give it back to me. I regret ever purchasing this car. I could have stopped into any other dealership that day and avoided this whole situation. More

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Not just for Kia's I bring other makes of cars there as well because of Rick and Todd's honesty and straightforwardness. Executive Kia never disappoints. Chin is the b I bring other makes of cars there as well because of Rick and Todd's honesty and straightforwardness. Executive Kia never disappoints. Chin is the best salesperson ever. More

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Service Dept is Excellent I went to Executive Kia for a recall repair on my 2011 Sportage. Everything there was professional, courteous and got me out quickly. I also had a p I went to Executive Kia for a recall repair on my 2011 Sportage. Everything there was professional, courteous and got me out quickly. I also had a problem with my key fob and they helped me immediately in the middle of their busy day. Therefore when I was being pestered by other dealers to trade my car in, I only considered Executive More

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Very Customer Focused We went to KIA to buy out our lease on my wife's car, and while talking about my daughter's Rondo which had been totaled in an accident, the service m We went to KIA to buy out our lease on my wife's car, and while talking about my daughter's Rondo which had been totaled in an accident, the service manager told us of a used car they just recently got and it was perfect. The price was great and my daughter loved it after a test drive. Have been coming here for years and they are always focused on the customer. More

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"Number One Dealership" I bought my second vehicle from Executive Kia & I couldn't have asked for anything better. My sales consultant is Joe Ortiz and he is Outstanding. Fro I bought my second vehicle from Executive Kia & I couldn't have asked for anything better. My sales consultant is Joe Ortiz and he is Outstanding. From Sales to Service they make your experience there wonderful. This is a dealership that knows how to take of their customer's. You will NOT be disappointed. More

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