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Rick Riola

Overview Reviews (210) Inventory (159)

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Rick Riola

Sales Consultant

Cortese Chrysler Jeep Dodge RAM Mitsubishi

2400 W Henrietta Rd
Rochester, NY 14623

I spent the last 35 years prior to joining Cortese in the restaurant industry, owning my own place for 25 of those years. The transition to sales was a fairly easy for me. It's all about communicating with your customer, treating them fairly, and giving them the respect that they deserve. Come see me for an awesome buying experience!!!!!!!!!!

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4.9

210 Reviews

Overview Reviews (210) Inventory (159)

Dealership Experience

9 yrs, 10 mos

Industry Experience

9 yrs, 10 mos

Languages Spoken

English

4.9

210 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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210 Reviews of Rick Riola

July 21, 2025

Dealership Rating

Employee Rating

This is a great place and everyone is very nice. the service is very good too. Will go back! the service is very good too. Will go back! More

by sunnyliqian

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gary Alger, Derek Bridges, Samantha Cortese, Jeff LaMartina, Anna Moretti, Bob Harmor, John R Cortese, Mike Nazzaro

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June 27, 2025

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Employee Rating

Rick and Samantha were excellent to work with, spent time looking for the right car for me and lowered my payment! looking for the right car for me and lowered my payment! More

by dolphingirlkt

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Samantha Cortese , Ray in finance gets 5 stars too!

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Jul 01, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you so much for the great review. We are grateful for your business.

June 27, 2025

Dealership Rating

Employee Rating

Rick and Samantha were excellent to work with! ! Spent time finding the right vehicle for me and even lowered my payment! ! Spent time finding the right vehicle for me and even lowered my payment! More

by dolphingirlkt

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Samantha Cortese , Ray in finance was great to work with too

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Jul 01, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks you so much the great review. We appreciate your business.

June 25, 2025

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Rick was fantastic! He assisted with every aspect, kept me informed on my order and delivered on time!! He assisted with every aspect, kept me informed on my order and delivered on time!! More

by rgoodyear0

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jun 25, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Rick, thank you for the great review.

May 28, 2025

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Employee Rating

very well run, organized and staffed. will definitely go back and recommend if and when the occasion arises. will definitely go back and recommend if and when the occasion arises. More

by john.schultz0

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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May 29, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

John, thanks for the feedback, we will continue to strive for excellence. We thank you for your business.

May 27, 2025

Dealership Rating

Employee Rating

Every time it’s great to work with all the people at Cortese!! They have been able to assist me to finance and lease three vehicles and are always able to make the deal I feel comfortable making. Cortese!! They have been able to assist me to finance and lease three vehicles and are always able to make the deal I feel comfortable making. More

by Noservicenosalenostars

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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May 29, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the 5 stars...we appreciate your business.

April 19, 2025

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Employee Rating

Rick was very warm and welcoming. He listened and understood my wants and needs, overall great experience. He listened and understood my wants and needs, overall great experience. More

by Shay

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris Dunkleberger

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Apr 21, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Shay. thanks for the great review.

April 14, 2025

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Employee Rating

They are wonderful to work with very helpful made sure I felt comfortable with any decision I made felt comfortable with any decision I made More

by rmontebella

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris Dunkleberger, John R Cortese

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Apr 17, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you for the great review. 5 stars...yeeeee

March 17, 2025

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Employee Rating

Was very honest, answered all my questions and concerns. Never felt pressured to purchase a vehicle, but in the end they got my into my Tesla Model 3 and I couldn’t be happier. Never felt pressured to purchase a vehicle, but in the end they got my into my Tesla Model 3 and I couldn’t be happier. More

by JAREDMSTEWART

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 25, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Jared, thank you for your great review.

February 27, 2025

Dealership Rating

Employee Rating

The work was performed as expected and up to standard. Great job by all, thank you! Great job by all, thank you! More

by jenstan181

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 06, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you so much for the great review. We are grateful for your business.

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