Rick Riola
Rick Riola at Cortese Chrysler Jeep Dodge RAM Mitsubishi

Rick Riola | Page 19

Sales Consultant

Cortese Chrysler Jeep Dodge RAM Mitsubishi

2400 W Henrietta Rd
Rochester, NY 14623

Contact Me
4.9
218 Reviews

I spent the last 35 years prior to joining Cortese in the restaurant industry, owning my own place for 25 of those years. The transition to sales was a fairly easy for me. It's all about communicating with your customer, treating them fairly, and giving them the respect that they deserve. Come see me for an awesome buying experience!!!!!!!!!!

Dealership Experience

10 yrs, 7 mos

Industry Experience

10 yrs, 7 mos

Languages Spoken

English English

4.9

218 Reviews

Write a Review

218 Reviews of Rick Riola

November 23, 2019

Dealership Rating
Employee Rating

Exceptional Richard Riola was outstanding & kind to me. He made it easy to understand the process & what each step would be. I felt at ease talking with him & eve More

by Penny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Hilner

Nov 25, 2019

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Penny, we're happy you found Richard to be so supportive during your experience here at Cortese Auto Block! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 05, 2019

Dealership Rating
Employee Rating

Lease No Complaints at all friendly people good price Cortese dealership is the best one out there all was so organize on time simple the best ones. Hey More

by ffranco_57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 05, 2019

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Great to hear! Thanks for the review!

November 04, 2019

Dealership Rating
Employee Rating

Awesome Very great experience with sales and owner. Clean well oiled machine is the best I can describe my experience. I would not only tell people to go ther More

by RICHARDSACHELI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Samantha Cortese, John R Cortese , Dave Hilner

Nov 04, 2019

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks Rick! It was a pleasure working with you !

October 21, 2019

Dealership Rating

Very good experience! Very helpful and easy experience leasing another Jeep from the dealership. Helpful with also getting my old lease repaired and helped me work to get a More

by canderson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Oct 22, 2019

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the great review!

October 09, 2019

Dealership Rating
Employee Rating

One of the better local car dealerships I have dealt with. We walked in at lunch and had a reasonable deal in an hour and drove home that afternoon with a new Jeep, making my wife very happy. I always suggest More

by john
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Samantha Cortese

Oct 10, 2019

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We appreciate your positive review about your recent experience with us, John! We are always willing to help, so feel free to reach out anytime!

September 05, 2019

Dealership Rating
Employee Rating

Great experience working with Rick in Sales! Rick really did a great job guiding me through the process of buying my new jeep. Took his time explaining features, worked hard to find all availabl More

by ConesusGirl
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michelle Reed

Sep 06, 2019

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We appreciate your positive review about your recent experience with us!

August 23, 2019

Dealership Rating
Employee Rating

Competitive Pricing and Friendly Staff Cortese did an excellent job of price-matching a new lease based on current competitor promotions. All costs were laid out and the buying process was More

by JW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Samantha Cortese , Dave Hilner

Aug 26, 2019

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We are very happy to have provided you with such a positive experience!

August 06, 2019

Dealership Rating
Employee Rating

Very friendly and outgoing staff and sales person was very k Overall great experience would definitely recommend to friends and Family would definitely go back for future purchase! Rick was very knowledgeable More

by JOSETTE.LINDSEY
Recommend Dealer
Yes
Aug 07, 2019

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Josette, thanks for your kind words about Rick. We are so happy that you had such a great experience with us. Thank you for being a valued customer. Samantha Cortese Customer Relations Manager 585-277-3214

July 15, 2019

Dealership Rating
Employee Rating

Vehichle purchase We stopped in looking for a new vehicle. We were greeted in a friendly way! The process was thorough,seamless and fast!!we are VERY pleased with the More

by Kee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 15, 2019

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Kee, Thank you for taking the time to notice those efforts and for leaving such an awesome review!

July 04, 2019

Dealership Rating
Employee Rating

Easy peasy! Rick Riola , my salesman,was just the greatest. Explained in very understandable terms all my options and made my choice easy! I drove away happy. More

by Fran120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 05, 2019

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We are so happy that Rick gave you such a great experience. Samantha Cortese Customer Relations Manager 585-277-3214

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