Rick Riola
Rick Riola at Cortese Chrysler Jeep Dodge RAM Mitsubishi

Rick Riola | Page 18

Sales Consultant

Cortese Chrysler Jeep Dodge RAM Mitsubishi

2400 W Henrietta Rd
Rochester, NY 14623

Contact Me
4.9
218 Reviews

I spent the last 35 years prior to joining Cortese in the restaurant industry, owning my own place for 25 of those years. The transition to sales was a fairly easy for me. It's all about communicating with your customer, treating them fairly, and giving them the respect that they deserve. Come see me for an awesome buying experience!!!!!!!!!!

Dealership Experience

10 yrs, 7 mos

Industry Experience

10 yrs, 7 mos

Languages Spoken

English English

4.9

218 Reviews

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218 Reviews of Rick Riola

March 05, 2020

Dealership Rating
Employee Rating

You want the best then go to the best! Professionalism, You want the best then go to the best! Professionalism, compassionate, caring, knowledgeable, just some of the adjectives to describe the Cortese ex More

by kdernoga
Recommend Dealer
Yes

Other Employees Tagged: John R Cortese , Jordan Burnette, Dave Hilner, Lisa LaDelfa

Mar 08, 2020

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Cortese Auto Block. We are always more than happy to assist you if anything else comes up. Take care!

February 24, 2020

Dealership Rating
Employee Rating

Would do it again!! Very knowledgable, no pressure... my kind of place! Can honestly say I throughly enjoyed the shopping experience (usually car buying is right up the More

by ANITA13417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 25, 2020

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks Anita! Samantha Cortese Customer Relations Manager 585-277-3214

February 19, 2020

Dealership Rating
Employee Rating

One of the best car-purchasing experiences I have ever had. Rick Riola was my salesman--best ever; he was very low-key, with no pressure. More

by Paul
Recommend Dealer
Yes

Other Employees Tagged: Samantha Cortese

Feb 20, 2020

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks so much Paul!

January 11, 2020

Dealership Rating
Employee Rating

Working with Rick was amazing! Thank you for putting me in my beautiful new car! I couldn’t have asked for a smoother experience or a better salesmen More

by nCd1994
Recommend Dealer
Yes
Jan 15, 2020

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the kind remarks!

January 11, 2020

Dealership Rating
Employee Rating

It was a total pleasure doing business with Cortese.....friendly, helpful and just a great experience! They took the time to explain the Features of the Jeep to us. More

by beetle1
Recommend Dealer
Yes

Other Employees Tagged: Dan Obrien, Gary Alger , Rocco Muffoletto

Jan 15, 2020

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Great review!

January 05, 2020

Dealership Rating
Employee Rating

2020 Jeep Compus Rick Riola helped me select a new vehicle after reviewing my needs. WE looking at several vehicles and chose the to lease a 2020 Compass. This is the More

by thomastimmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Hilner

Jan 06, 2020

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you Thomas! Samantha Cortese

December 19, 2019

Dealership Rating
Employee Rating

Great Experience!! I worked with Rick and he was amazing from start to finish! I felt welcome as soon as I walked in he was helped through the sales process. He was very More

by heneka.sandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Obrien, Samantha Cortese , Dave Hilner

Dec 20, 2019

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Sandra, it is great to read such wonderful comments about your recent experience with us! Samantha cortese

December 18, 2019

Dealership Rating
Employee Rating

Good deal on what I was looking for Fast and complete service finding the car that met my requirement. Received a good price and financing, and Rick gave a good review of the features. More

by afransen0
Recommend Dealer
Yes
Dec 20, 2019

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you for taking the time to leave us your response to our Staff's outstanding customer service!

December 11, 2019

Dealership Rating
Employee Rating

Easy as can be As a first time buyer who had no idea what I was doing they made the whole process seamless from start to finish. Completely exceeded expectations. More

by anacca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Hilner

Dec 13, 2019

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Hi there, we are very happy to have provided you with such an easy first car buying experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 05, 2019

Dealership Rating
Employee Rating

Best service ever So professional and caring. They treat your car like their own. I would never think of going anywhere else, either to buy a car or have it serviced. C More

by kdernoga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derek Bridges, John R Cortese , Jordan Burnette, Lisa she schedules appts.

Dec 09, 2019

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you for taking the time out of your day to tell us about your experience. Reviews like yours provide encouraging feedback.

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