Rick Tavormina | Page 13

Easy to work with. Don't push what you don't want. Fair price. Kept me up to date on progress of my vehicle on the line. price. Kept me up to date on progress of my vehicle on the line. More

by wheelerspop Verified Customer Verified Customer

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Been a long time Ram customer of this dealership. Past 2 years had a couple bad experiences with service dept but when looking for another Ram called my saleman (Rick Tavormina). Went for a visit and test d years had a couple bad experiences with service dept but when looking for another Ram called my saleman (Rick Tavormina). Went for a visit and test drive but had to walk away as prices were up a bit. Rick never stopped trying and in 2 days not only had THE Ram I wanted but at a deal I could afford. I've gotten my last 3 with Rick and he is ALWAYS courteous, hardworking, and honest at what he can do for you. Does he try to make money? Of course....its his job!! But, he will cut where he can to make you satisfied. As for the service dept??....Rick assured me if I ever have a bad experiance again...call him. Thanks Rick. Its my belief you went above and beyond. See you in 3 years I hope!!! More

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I did not get my "best Shot". The Sale during was excellent, after the sale though things went sideways fast. I had negotiated floormats into the deal. I was told by Rick that he said he would try. I excellent, after the sale though things went sideways fast. I had negotiated floormats into the deal. I was told by Rick that he said he would try. I was generic floor mats not made for my vehicle. I had to repeatedly ask for a car fax for the Jeep I just bought. It was finally emailed to me. Dick Scott held the final payment for too long on my old vehicle and I was contacted by my old car's lien holder that I owed more money on the car from interest. (which I had to pay). I was also promised a chance to take my new Jeep out on their off road test track. That has yet to be scheduled and has not been brought up. I have not received the title yet , I have had the jeep for almost a month. Since purchasing the vehicle I had noticed a few small items I wanted to have looked at, I called the Dick Scott service department to make a appointment, I was told by the service attendant that I would get a call back to schedule the appointment. I never received a call. Communicating with Rick and Dick Scott since the deal has been poor at best having to leave messages and multiple text messages to try and get answers. After several messages back and forth from Rick, I decided it was best to not continue my relationship with Dick Scott. I stood firm on my view points and toward the end of the conversation I feel that Rick new I was upset and stopped trying to make my experience better. I had bought 3 cars from Rick and Dick Scott in the past 2 years and need a 4th here in December. I won't be buying from Dick Scott again. More

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Extremely satisfied with my experience at Dick Scott Motor Mall. Loving my new Jeep Gladiator. My sales person Rich was very knowledgeable and made my purchase quick and easy. A+A+A+ Motor Mall. Loving my new Jeep Gladiator. My sales person Rich was very knowledgeable and made my purchase quick and easy. A+A+A+ More

by Patowbud Verified Customer Verified Customer

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Rick was very accommodating and made the trade as painless as possible. Under the circumstances, delivering the vehicle, was really great! Thank you Rick for helping make this deal a breeze! painless as possible. Under the circumstances, delivering the vehicle, was really great! Thank you Rick for helping make this deal a breeze! More

by wdale488 Verified Customer Verified Customer

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This is our favorite dealership, and that is saying a lot; because we have visited many. We are treated professionally, and with courtesy and I appreciated the attentiveness to COVID-19 protocols. It is lot; because we have visited many. We are treated professionally, and with courtesy and I appreciated the attentiveness to COVID-19 protocols. It is the entire dealership that we speak of; sales, finance, service, and management. I wish we could purchase all of our vehicles here. More

by STHIESSEN Verified Customer Verified Customer

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Jud was a pleasure to work with! Thank you for the easy transaction on our new lease! Will recommend to my family and friends looking to buy or lease. transaction on our new lease! Will recommend to my family and friends looking to buy or lease. More

by glucky0776 Verified Customer Verified Customer

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Rick was straightforward and upfront it was a good dealer experience I really like the ram truck I bought Would recommend the dealer to other people my buddy bought a Subaru from you guys thank you for your experience I really like the ram truck I bought Would recommend the dealer to other people my buddy bought a Subaru from you guys thank you for your help More

by pokryfki Verified Customer Verified Customer

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My salesman Rick was great. Laid back, knowledgeable, easy to deal with. I'd recommend him to friends. Ryan S. was not as pleasant to deal with regarding extended warranties. Seemed ticked off that I did easy to deal with. I'd recommend him to friends. Ryan S. was not as pleasant to deal with regarding extended warranties. Seemed ticked off that I didn't want to take the deals he was proposing. Vehicle prep was pretty good. Some windows still had smudges & the roof wasn't completely washed off. Gas was at 65-70% full when it got to me. Small thing but I guess the days of a full tank are gone... So far love the vehicle! More

by tfaygo Verified Customer Verified Customer

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BEWARE OF BUYING FROM THIS DEALER! I made an appointment yesterday to purchase a new vehicle from Rick at this dealership. After a conversation on the phone last night, I felt confident In dealing with this yesterday to purchase a new vehicle from Rick at this dealership. After a conversation on the phone last night, I felt confident In dealing with this dealer. BOY WAS I WRONG! I showed up on time for my noon appointment. I was told by Rick that he would be with me shortly. I told him I would wait outside, (my own choice because of Covid-19). I kept walking in, looking for him. Finally, over an hour later I was waited on. I was told that a repeat customer had just walked in with no appointment, and wanted to purchase a car. I HAD THE APPOINTMENT - LET HIM WAIT! It was 91 degrees out, and this was only the start of my problems. I was wanting to get out of a lease early to purchase a vehicle. When I picked out the vehicle I wanted and discussed a price, I was told that the dealership would buy out my existing payments on my lease and I would not have to roll over anything into my new vehicle. I was deciding whether to purchase a sunroof or not, so took the paperwork to lunch to look over. Much to my surprise they rolled in over $1400.00 from my lease into my new car - and made out to me that they were covering the whole thing ! I noticed that Rick hesitated giving me the paperwork with the figures on it when I asked for it. Now I know why! I probably would have covered the $1400.00 myself if they had been honest with me - but I walked out amazed that they would keep me waiting in the heat for another customer with no appointment - then turn around and lie to me! More

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