Ricky Espino | Page 28
Sales Associate
City Volkswagen of Evanston
1033 Chicago Ave
Evanston, IL 60202
Dealership Experience
5 yrs, 3 mos
Industry Experience
8 yrs, 4 mos
Languages Spoken
Spanish
287 Reviews
Write a Review287 Reviews of Ricky Espino
December 18, 2020
Rick is awesome!! He is very helpful and knowledgeable with Volkswagen and the whole sale process. He made the operation easy . Ricky is very friendly! I’m so happy with my new Volkswagen!! God bless y’al with Volkswagen and the whole sale process. He made the operation easy . Ricky is very friendly! I’m so happy with my new Volkswagen!! God bless y’all!!! More
Other Employees Tagged: Brent Alexander, Mark Benne, Dan Keric, John Paul Scala, Mark , John
July 29, 2020
Great service Thanks for the quick in and out for the sunroof drain recall. The service center was comfortable and well appointed. My car was finished just about wh Thanks for the quick in and out for the sunroof drain recall. The service center was comfortable and well appointed. My car was finished just about when they said it would be. More
June 29, 2020
I had The worst experience EVER. To start Ricky was my salesman. He was uninformed about the cars I was I interested in. He lied and sold me a car telling me it had CarNet when come to find out days late salesman. He was uninformed about the cars I was I interested in. He lied and sold me a car telling me it had CarNet when come to find out days later as I’m trying to set up it doesn’t. His response to this was “My Bad”. So unprofessional. I spoke with Dan the manager after i had to drive 30 min back to the place because he never called me back like he said he would. We come to an agreement that he will have them install a remote starter. This would have semi made this better and I was Going to remove my previous review and write how he made things better. Unfortunately the review is going back up but I have More things to add as this has been xxxx! He wasted over 5 hours of my time. Told me i had an appointment later that week when i didn’t indeed have one. I had gone back and fourth 5 times when my car was never ready. I ended up speaking with the GM Narcis who assured me i would revive an email by this past Tuesday with the manual because no one was able to figure out how the starter actually worked. I come to find out the gave me the cheapest one possible and i have to be in front of the car to have it work. This DEFEATS THE PURPOSE OF A CAR STARTER!! I had called Narcis to understand what was going on and why I still Have not gotten the manual, yet he ha yet to call me back. I’m assuming because he knows I’m not happy with any of this. So now I have A car that I cant Use the starter since I live in the city. My parking spot is next to my building and it doesn’t work. They said they would upgrade me if I paid Half! This is not something I shoukd Be paying anything for due to the fact i bought a car under the impression I coukd Start my car from my phone!! I should Have returned the car all together. It’s unfortunate as I see a lot of people and blog about these things. 2 of my family members asked if they should go to the same dealership (not knowing this yet) I had To tell them to go to a different VW and told them what happened. They both just bout brand new atlases and another cousin is in the market as well. This location has zero communication between one another let alone costumers. I’m extremely unhappy and plan on reviewing on every site I can find, so other people don’t go through the same thing as well. This was supposed to be an exciting thing. I was Treating myself after going through lot of very bad and hard medical issues and beating odds after something that happened to me. Not that this should matter. They absolutely ruined the whole thing and I still Have a car that doesn’t have the main thing I needed. I plan On writing the better business bureau as well. This is not a small thing and in the end all that happened was my time being wasted and me losing out on money. More
Other Employees Tagged: Narcis Agic , Adam Findley, Dan
June 15, 2020
Dan and Ricky were great to work with. They listened to my needs and went above and beyond to make it happen. Ricky made the process easy and enjoyable. my needs and went above and beyond to make it happen. Ricky made the process easy and enjoyable. More
Other Employees Tagged: Dan Keric
April 30, 2020
Dissapointed in VW credit treatment after buying or leasing now 7th vehicle! However all the guys did great job making it possible. Especially Mario and Narcis leasing now 7th vehicle! However all the guys did great job making it possible. Especially Mario and Narcis More
Other Employees Tagged: Narcis Agic, Mario Grbavac , AutoBarnTB3 Admin, Goran Bijedic, Yoram Gorges, John Gorzelnik , Xavier Rios
March 13, 2020
Buying a car can be stressful, but I’m thankful I was in the hands of Ricky and Lewis. Both were very friendly, not pushy, and super helpful. I am very happy with my new ride! the hands of Ricky and Lewis. Both were very friendly, not pushy, and super helpful. I am very happy with my new ride! More
Other Employees Tagged: Lewis Belcher
January 27, 2020
Service was exceptionally great and everything that I needed done on my car was done and the customer service that I experienced was great as well. needed done on my car was done and the customer service that I experienced was great as well. More
Other Employees Tagged: Narcis Agic , Adam Findley, Yoram Gorges
January 24, 2020
Responsive & Friendly I live out of town, but I purchased my VW Tiguan a couple weeks ago with Ricky's help, and I noticed a few minor things that needed to be repaired or I live out of town, but I purchased my VW Tiguan a couple weeks ago with Ricky's help, and I noticed a few minor things that needed to be repaired or replaced. Ricky was very quick to help me schedule the best time for me to drive up to have these issues addressed- knowing I live 3 hours away. We were told to meet Alex in the service department. He gave me a quick rundown, I was in and out, and both times I've visited everyone is extremely kind and helpful. More
Other Employees Tagged: Alex Reyes
November 07, 2019
Always shop Autobarn From beginning to end, it’s always a great experience. Richard has an awesome staff. I always feel comfortable when shopping here. The sales reps are From beginning to end, it’s always a great experience. Richard has an awesome staff. I always feel comfortable when shopping here. The sales reps are very knowledgeable and reputable. More
Other Employees Tagged: Narcis Agic