Ricky Gulati | Page 4

Truly enjoyed working with Harold Shelby and the team at Silver Spring. Harold was direct and to the point. Didn’t waste my time negotiating. Got the best deal on first call and trust me, I shopped around Silver Spring. Harold was direct and to the point. Didn’t waste my time negotiating. Got the best deal on first call and trust me, I shopped around! More

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My experience at BMW of Silver Spring, Desirea and Ricky was top notch. I was having issues with my prior BMW and they were able to get me into a new 2026 BMW X6 without any issues. The process was very qui was top notch. I was having issues with my prior BMW and they were able to get me into a new 2026 BMW X6 without any issues. The process was very quick and to the point. I would definitely recommend this dealership and Desirea. More

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We had a very pleasant experience working with Edwin. He was committed to helping me find the perfect vehicle, checking off every requirement on my list. He was patient and kind during the entire process He was committed to helping me find the perfect vehicle, checking off every requirement on my list. He was patient and kind during the entire process and didn’t make us feel rushed. Edwin was thorough and very knowledgeable when teaching me all the features available in X5. Overall I had a wonderful experience working with Edwin and Ricky in finance. We will be working with them again very soon on another deal. More

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Ron and Ricky were fantastic to work with. Ron truly went above and beyond, delivering on his promise not to waste my time. He genuinely cared about me as a person, not just as a potential cus Ron truly went above and beyond, delivering on his promise not to waste my time. He genuinely cared about me as a person, not just as a potential customer. He provided valuable advice, even when it wasn’t the right time to make a purchase, and let me know when it would be. This made me feel like he was genuinely looking out for my best interests. I’m planning to buy my next car from him, regardless of which dealership he works at! Ricky, the finance manager, was also incredibly helpful. He patiently answered all my question. He didn’t rush me into making a decision but gave me the time and attention I needed to make an informed choice. I truly appreciated his time and patience. Max was also great! He offered to have food delivered to me while I waited for my deal to seal because I had been there for so long! I’ll happily return to this dealership, which is a 1.5-hour drive from my house, rather than the ones that are only 20 minutes away because of the exceptional service I received. Thank you, Ron, Ricky, and the entire team! More

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We shopped around a few dealers in the area. This one was competitive with pricing and the people were great to work with. Eric was transparent about pricing, not aggressive or pushy, and overal This one was competitive with pricing and the people were great to work with. Eric was transparent about pricing, not aggressive or pushy, and overall made our purchase experience great. More

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It was not our first experience with BMW of SS. This time all went smoothly as always and Miguel Mendez, our sales person, was tremendously helpful and supportive. This time all went smoothly as always and Miguel Mendez, our sales person, was tremendously helpful and supportive. More

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The employees were very friendly and welcoming. Desirea and Ricky were very knowledgeable about cars. Desirea gave me a tutorial on all the features and functions of the car to include setting up t Desirea and Ricky were very knowledgeable about cars. Desirea gave me a tutorial on all the features and functions of the car to include setting up the BMW app on my iPhone. I was impressed with the ease of buying a car at this dealership and would highly recommend them to anyone looking to buy a car. More

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