Ricky Pena | Page 15

I was very happy with the service which was prompt, the service agent kept me updated. I had no issues getting a loaner. The call was returned in immaculate condition. I would definitely recommend service agent kept me updated. I had no issues getting a loaner. The call was returned in immaculate condition. I would definitely recommend More

by ICOHEN0 Verified Customer Verified Customer

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They handled the problem of a factory error made on a few accessories that were not delivered as ordered. They ordered a new car, extended a lease and did everything necessary to satisfy my needs. accessories that were not delivered as ordered. They ordered a new car, extended a lease and did everything necessary to satisfy my needs. More

by BUD S. Verified Customer Verified Customer

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Tony and Ricky were a pleasure to do business with. I felt that I received the fairest price, and I didn’t feel pressured to make the sale. All in all, it was a positive and seamless experience, and I ho felt that I received the fairest price, and I didn’t feel pressured to make the sale. All in all, it was a positive and seamless experience, and I hope to work with the team at Autohaus on Edens again. More

by L.MULLARKEY Verified Customer Verified Customer

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Thanks to Nick, everything was ready and the process went great. A thank you to Alex and Ricky. Great job to the whole team work! great. A thank you to Alex and Ricky. Great job to the whole team work! More

by John Larson Verified Customer Verified Customer

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This is my second purchase from Autohaus on Edens and both times I’ve had a very great experience. Customer service is excellent and I never feel pressure, very comfortable experience both times. both times I’ve had a very great experience. Customer service is excellent and I never feel pressure, very comfortable experience both times. More

by CYNTHIATORRES757 Verified Customer Verified Customer

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Tony Patel has helped and accommodated us to test drive the GLE. However, after that, we went to his cubicle, he left us alone on his cubicle and took care of other customer. We decided to leave and we s the GLE. However, after that, we went to his cubicle, he left us alone on his cubicle and took care of other customer. We decided to leave and we saw him on the parking lot , and he still taking care of other customer. Our first experience was frustrating. However, When we came back for another test drive, he accommodated us very well and the car buying process was very smooth. Tony also mentioned that I would get the incentive for my company. My previous sales representative from other MB dealer didn't mentioned and offered my company's incentive. We also did not experience aggressive selling for extended warranty and service package from the finance manager, Ricky Pena. Which is a very pleasant experience. More

by MATTCOSICO Verified Customer Verified Customer

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Kevin Abraham was great to work with. He answered all of my questions thoroughly and went above and beyond my expectations when showing me cars that would be the best fit for me. It was a genuinely pain fre my questions thoroughly and went above and beyond my expectations when showing me cars that would be the best fit for me. It was a genuinely pain free experience which is very different than experiences I have had at other dealerships. I would highly recommend working with him. More

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We loved working with Kevin James. He is very helpful, knowledgable, friendly and honest. We are very happy with our car and the experience.Thank you!!!! knowledgable, friendly and honest. We are very happy with our car and the experience.Thank you!!!! More

by Nini Jenkins Verified Customer Verified Customer

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Great experience. I have purchase a few cars from the dealership and will continue to do so. Nick M. was very responsive and assisted me. The outcome was excellent! Thanks again! dealership and will continue to do so. Nick M. was very responsive and assisted me. The outcome was excellent! Thanks again! More

by MKURTOCK Verified Customer Verified Customer

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The overall buying experience was not as pleasant as we expected to. The reason we bought the car from this dealer was it’s close to where we live. We thought it will be convenient for the future service expected to. The reason we bought the car from this dealer was it’s close to where we live. We thought it will be convenient for the future service. We hoped we didn’t make this decision for not checking with other dealers. The salesperson was eager and acted not as what he said. His service and attitude was completely different from before and after the sales of the car. Is this the common practice of this dealership? I will not recommend this salesperson and this dealer to anybody. I hope this bad experience would not affect the decision to own a Mercedes vehicle. More

by ORANDATEN Verified Customer Verified Customer

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