Ricky Pena | Page 15

Thanks to Nick, everything was ready and the process went great. A thank you to Alex and Ricky. Great job to the whole team work! great. A thank you to Alex and Ricky. Great job to the whole team work! More

by John Larson Verified Customer Verified Customer

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This is my second purchase from Autohaus on Edens and both times I’ve had a very great experience. Customer service is excellent and I never feel pressure, very comfortable experience both times. both times I’ve had a very great experience. Customer service is excellent and I never feel pressure, very comfortable experience both times. More

by CYNTHIATORRES757 Verified Customer Verified Customer

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Tony Patel has helped and accommodated us to test drive the GLE. However, after that, we went to his cubicle, he left us alone on his cubicle and took care of other customer. We decided to leave and we s the GLE. However, after that, we went to his cubicle, he left us alone on his cubicle and took care of other customer. We decided to leave and we saw him on the parking lot , and he still taking care of other customer. Our first experience was frustrating. However, When we came back for another test drive, he accommodated us very well and the car buying process was very smooth. Tony also mentioned that I would get the incentive for my company. My previous sales representative from other MB dealer didn't mentioned and offered my company's incentive. We also did not experience aggressive selling for extended warranty and service package from the finance manager, Ricky Pena. Which is a very pleasant experience. More

by MATTCOSICO Verified Customer Verified Customer

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Kevin Abraham was great to work with. He answered all of my questions thoroughly and went above and beyond my expectations when showing me cars that would be the best fit for me. It was a genuinely pain fre my questions thoroughly and went above and beyond my expectations when showing me cars that would be the best fit for me. It was a genuinely pain free experience which is very different than experiences I have had at other dealerships. I would highly recommend working with him. More

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We loved working with Kevin James. He is very helpful, knowledgable, friendly and honest. We are very happy with our car and the experience.Thank you!!!! knowledgable, friendly and honest. We are very happy with our car and the experience.Thank you!!!! More

by Nini Jenkins Verified Customer Verified Customer

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Great experience. I have purchase a few cars from the dealership and will continue to do so. Nick M. was very responsive and assisted me. The outcome was excellent! Thanks again! dealership and will continue to do so. Nick M. was very responsive and assisted me. The outcome was excellent! Thanks again! More

by MKURTOCK Verified Customer Verified Customer

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The overall buying experience was not as pleasant as we expected to. The reason we bought the car from this dealer was it’s close to where we live. We thought it will be convenient for the future service expected to. The reason we bought the car from this dealer was it’s close to where we live. We thought it will be convenient for the future service. We hoped we didn’t make this decision for not checking with other dealers. The salesperson was eager and acted not as what he said. His service and attitude was completely different from before and after the sales of the car. Is this the common practice of this dealership? I will not recommend this salesperson and this dealer to anybody. I hope this bad experience would not affect the decision to own a Mercedes vehicle. More

by ORANDATEN Verified Customer Verified Customer

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Awesome. Great dealership friendly on all levels. Kevin was informative and super cool to work with. Mark the director was welcoming and addressed any concerns or questions I had and the guys in finance we was informative and super cool to work with. Mark the director was welcoming and addressed any concerns or questions I had and the guys in finance were total pros. I was in and out in no time and was pleased with the price of my trade in as well. More

by Mercedes Truck Verified Customer Verified Customer

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It was a pleasure working with Nick Maniatis. He was very nice, professional and meet all my needs. In addition I was surprised how fast i was able to get and sign all docs nice, professional and meet all my needs. In addition I was surprised how fast i was able to get and sign all docs More

by YG8994 Verified Customer Verified Customer

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My salesman Mike - young guy - was awesome. Finance Guy Ricky was also very good! Great Environment at the dealership - offered water and coffee! Bathroom was clean! Ricky was also very good! Great Environment at the dealership - offered water and coffee! Bathroom was clean! More

by CJVIVEIROS Verified Customer Verified Customer

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