Dealership Experience
12 yrs, 2 mos
Industry Experience
16 yrs, 2 mos
Specialties & Trainings
Star Certified
219 Reviews
Write a Review219 Reviews of Ricky Pena
December 29, 2020
My experience with my recent purchase at Autohaus on Edens was great. My salesperson, Trent Kendrick, was knowledgeable and patient with me as I explored several options. I remain a happy and loyal Auto Edens was great. My salesperson, Trent Kendrick, was knowledgeable and patient with me as I explored several options. I remain a happy and loyal Autohaus customer. Thank you. More
Other Employees Tagged: Mark Hoegler, Trent Kendrick
December 18, 2020
Sales/Leasing Consultant, Nicholas Maniatis answered all my questions with complete honesty. Very professional. Thank you for being extremely patient with me. Great experience. GREAT JOB! my questions with complete honesty. Very professional. Thank you for being extremely patient with me. Great experience. GREAT JOB! More
Other Employees Tagged: Nicholas Maniatis
December 07, 2020
It took a while to get the car in stock but Tony Patel did a great job of keeping me informed. He also made the experience informative and easy from the test drive to the pricing to the delivery and tuto did a great job of keeping me informed. He also made the experience informative and easy from the test drive to the pricing to the delivery and tutorial/setup ! More
Other Employees Tagged: Tony Patel
December 03, 2020
The order was built wrong a couple of times but the dealership worked it out and got me the car. There were certainly some communication issues and sometimes it is difficult to reach out to sales to ge dealership worked it out and got me the car. There were certainly some communication issues and sometimes it is difficult to reach out to sales to get your questions answered especially if you need an answer immediately. More
Other Employees Tagged: Philip Gagerman, Nick Gioulos
December 01, 2020
Great Mercedes Benz dealer. i will consider this dealership in the future. Nicholas was great and very helpful. Ricky was great too and help me with the financing. dealership in the future. Nicholas was great and very helpful. Ricky was great too and help me with the financing. More
Other Employees Tagged: Nicholas Maniatis
November 27, 2020
The entire purchasing process was quick and easy.I The entire purchasing process was quick and easy. I inquired about my vehicle online, scheduled my appointment to go in and test drive it and was hom The entire purchasing process was quick and easy. I inquired about my vehicle online, scheduled my appointment to go in and test drive it and was home with my vehicle within a few hours. My salesperson was Tony P and I was very pleased with buying experience from start to finish! More
Other Employees Tagged: Tony Patel
November 25, 2020
Kevin is very knowledgeable about every model and the features. He was able to explain what each model offered and why that might be a better fit for me. features. He was able to explain what each model offered and why that might be a better fit for me. More
Other Employees Tagged: Kevin James
November 19, 2020
very professional , also very friendly,Nicholas was very informative he went over every aspect of the new car and how it differd from the previous one. informative he went over every aspect of the new car and how it differd from the previous one. More
Other Employees Tagged: Mark Hoegler, Nicholas Maniatis
November 15, 2020
The experience was the worst I have ever had buying a car. They failed to calculate the sales taxes properly and this resulted in a very last minute drama that included the GM telling me I was responsib car. They failed to calculate the sales taxes properly and this resulted in a very last minute drama that included the GM telling me I was responsible for their financial error. This came after I signed over title from my trade! Shameful amateur employees. Furthermore, it was only after a wild, public, gut wrenching discussion of legal action did they relent and honor the agreed transaction. Without my knowledge of the car business, I would be out thousands due to these sharks. Don't fall victim to this dealership and shop elsewhere. Nothing personal, strictly professional feedback. I have bought and sold more than a hundred cars. This is the last one at Autohaus on Eden. More
Other Employees Tagged: Philip Gagerman, Mark Hoegler
November 15, 2020
Excellent service from Autohaus staff and manager throughout the sales process. The dealership took it's time to ensure all and everything was communicated in easy manner. throughout the sales process. The dealership took it's time to ensure all and everything was communicated in easy manner. More
Other Employees Tagged: Alex George, Nick Gioulos