Dealership Experience
12 yrs, 3 mos
Industry Experience
16 yrs, 3 mos
Specialties & Trainings
Star Certified
221 Reviews
Write a Review221 Reviews of Ricky Pena
March 25, 2021
Made purchasing a new vehicle dramafree. My salesman was Made purchasing a new vehicle drama free. My salesman was patient with me, he ordered the car and kept me up to date upon arrival. Made purchasing a new vehicle drama free. My salesman was patient with me, he ordered the car and kept me up to date upon arrival. More
Other Employees Tagged: Mark Hoegler, Nicholas Maniatis, Tony was kind enough to answer a question I had.
March 25, 2021
The best experience anyone could ask for when buying a new car. The entire team was fantastic, and Oleg went above and beyond! There is not another dealership that cares about their clients like Auto Haus new car. The entire team was fantastic, and Oleg went above and beyond! There is not another dealership that cares about their clients like Auto Haus. More
Other Employees Tagged: Oleg Shmuylovskiy, Damien Galvin , Mark Hoegler
March 23, 2021
Rob, Nick, and the finance team were great. We originally had a hiccup however, the autohaus team was able to take care of it. We are thoroughly pleased and will be purchasing our next Mercedes from Rob. had a hiccup however, the autohaus team was able to take care of it. We are thoroughly pleased and will be purchasing our next Mercedes from Rob. More
Other Employees Tagged: Rob Debosko, Damien Galvin , Nick Gioulos
March 08, 2021
The sales experience was exceptional. Ricky did his usual great job. In addition, our prior experience has the service area has been great and everyone has been very helpful. usual great job. In addition, our prior experience has the service area has been great and everyone has been very helpful. More
Other Employees Tagged: Mark Hoegler, Trent Kendrick
February 24, 2021
Dealership is great, our sales person, Philip Gagerman was great. However, the new car was delivered to us with a large paint scratch and rear tail light scratch. was great. However, the new car was delivered to us with a large paint scratch and rear tail light scratch. More
Other Employees Tagged: Philip Gagerman, Mark Hoegler
February 16, 2021
Service and sales are top notch. Philip (sales) and Ken (service) are very focused on customer satisfaction. This customer is very satisfied and I couldn't recommend them more highly. (service) are very focused on customer satisfaction. This customer is very satisfied and I couldn't recommend them more highly. More
Other Employees Tagged: Ken Dunaway , Philip Gagerman
February 07, 2021
Best car-buying experience of my life - I can't recommend Autohaus enough. Team was low-pressure, friendly, and knowledgeable. No surprises throughout the entire process. Autohaus enough. Team was low-pressure, friendly, and knowledgeable. No surprises throughout the entire process. More
Other Employees Tagged: Rob Debosko , Nick Gioulos
January 30, 2021
I had an issue that I addressed to management and they responded immediately. The Service Department jumped into action and quickly solved the problem. Tom Lood reached out to me as did Cindi Link. Cindi responded immediately. The Service Department jumped into action and quickly solved the problem. Tom Lood reached out to me as did Cindi Link. Cindi kept me up to date each step of the way until the problem was solved. Thank you again for showing me why Mercedes is best in class. More
Other Employees Tagged: Mark Tames, Tom Lood, Cindi Link , Prem Parikh, Terry Stailey
January 20, 2021
Excellent service from Kevin the sales person and from Ricky in the financing department. They notified me immediately once the car arrived and Ricky arranged the financing in an hour. Ricky in the financing department. They notified me immediately once the car arrived and Ricky arranged the financing in an hour. More
Other Employees Tagged: Mark Hoegler, Kevin James
January 12, 2021
Had a very good experience with Authaus. Purchase process was hassle-free, and vehicle delivery was comprehensive. Got an excellent value on my new Mercedes. was hassle-free, and vehicle delivery was comprehensive. Got an excellent value on my new Mercedes. More
Other Employees Tagged: Philip Gagerman, Mark Hoegler, Nicholas Maniatis