Ricky Pena | Page 14

Nick was great to work with and I definitely hope to be a repeat customer. I contacted multiple other dealerships in the state and had one just 5 miles from my house, but I drove the extra 80 miles round tri repeat customer. I contacted multiple other dealerships in the state and had one just 5 miles from my house, but I drove the extra 80 miles round trip because Nick didn't try to play games with me, he communicated in a timely manner, and overall just made the process easy. Ricky was great as well. The MB dealership experience is a big step above most other brands. Thanks guys! More

by jmmb2021 Verified Customer Verified Customer

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Second time at dealership 1st time great deal great experience. This time felt we were rushed through the inspection of the car and it was sold to us hoping we wouldn't notice any issues . Lots of roc experience. This time felt we were rushed through the inspection of the car and it was sold to us hoping we wouldn't notice any issues . Lots of rock chips in paint. Brought back to have addressed and after 2 week in shop only part of it was fixed. Hoping to get it resolved. So marking a 4 star rating due to condition of vehicle and service not salesman or finance. More

by coodah1973 Verified Customer Verified Customer

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My salesman Adem was very helpful and thoughtful of my needs. Everything was clean and orderly. Ric took care of the papers and transfer of my trade in. I look forward to a good relationship with Autohaus needs. Everything was clean and orderly. Ric took care of the papers and transfer of my trade in. I look forward to a good relationship with Autohaus. More

by richmush1 Verified Customer Verified Customer

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I want to thank Nick and Ricky for making sure everything went smooth and all the paperwork was done before I got there! Easy process! went smooth and all the paperwork was done before I got there! Easy process! More

by John Larson Verified Customer Verified Customer

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Kevin very helpful as my salesperson. He assured my new car purchase was straightforward and simple. Also quick to respond to my emails. I have a very positive opinion of the dealership. car purchase was straightforward and simple. Also quick to respond to my emails. I have a very positive opinion of the dealership. More

by Chicagoland Verified Customer Verified Customer

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Up to buying the process is good, after that if you have any questions no one return or reply your call or email!! any questions no one return or reply your call or email!! More

by VRMUDRI Verified Customer Verified Customer

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Great customer service on sale and financing side. Listened to all needs and happy with overall experience. Listened to all needs and happy with overall experience. More

by JDRIVAS Verified Customer Verified Customer

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I was very happy with the service which was prompt, the service agent kept me updated. I had no issues getting a loaner. The call was returned in immaculate condition. I would definitely recommend service agent kept me updated. I had no issues getting a loaner. The call was returned in immaculate condition. I would definitely recommend More

by ICOHEN0 Verified Customer Verified Customer

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They handled the problem of a factory error made on a few accessories that were not delivered as ordered. They ordered a new car, extended a lease and did everything necessary to satisfy my needs. accessories that were not delivered as ordered. They ordered a new car, extended a lease and did everything necessary to satisfy my needs. More

by BUD S. Verified Customer Verified Customer

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Tony and Ricky were a pleasure to do business with. I felt that I received the fairest price, and I didn’t feel pressured to make the sale. All in all, it was a positive and seamless experience, and I ho felt that I received the fairest price, and I didn’t feel pressured to make the sale. All in all, it was a positive and seamless experience, and I hope to work with the team at Autohaus on Edens again. More

by L.MULLARKEY Verified Customer Verified Customer

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