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Ricky Pena
239 Reviews
Dealership Experience
14 yrs, 2 mos
Industry Experience
18 yrs, 2 mos
Specialties & Trainings
Star Certified
239 Reviews
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239 Reviews of Ricky Pena
March 23, 2021
Rob, Nick, and the finance team were great. We originally had a hiccup however, the autohaus team was able to take care of it. We are thoroughly pleased and will be purchasing our next Mercedes from Rob. had a hiccup however, the autohaus team was able to take care of it. We are thoroughly pleased and will be purchasing our next Mercedes from Rob. More
by MTGNELSON24
Verified CustomerOther Employees Tagged: Rob Debosko , Damien Galvin, Nick Gioulos
March 08, 2021
The sales experience was exceptional. Ricky did his usual great job. In addition, our prior experience has the service area has been great and everyone has been very helpful. usual great job. In addition, our prior experience has the service area has been great and everyone has been very helpful. More
by lewsmailbox
Other Employees Tagged: Mark Hoegler, Trent Kendrick
February 24, 2021
Dealership is great, our sales person, Philip Gagerman was great. However, the new car was delivered to us with a large paint scratch and rear tail light scratch. was great. However, the new car was delivered to us with a large paint scratch and rear tail light scratch. More
by PDM14
Other Employees Tagged: Philip Gagerman, Mark Hoegler
February 16, 2021
Service and sales are top notch. Philip (sales) and Ken (service) are very focused on customer satisfaction. This customer is very satisfied and I couldn't recommend them more highly. (service) are very focused on customer satisfaction. This customer is very satisfied and I couldn't recommend them more highly. More
by STEPHEN.HALLMAN
Other Employees Tagged: Ken Dunaway , Philip Gagerman
February 07, 2021
Best car-buying experience of my life - I can't recommend Autohaus enough. Team was low-pressure, friendly, and knowledgeable. No surprises throughout the entire process. Autohaus enough. Team was low-pressure, friendly, and knowledgeable. No surprises throughout the entire process. More
by REKMLA
Other Employees Tagged: Rob Debosko , Nick Gioulos
January 30, 2021
I had an issue that I addressed to management and they responded immediately. The Service Department jumped into action and quickly solved the problem. Tom Lood reached out to me as did Cindi Link. Cindi responded immediately. The Service Department jumped into action and quickly solved the problem. Tom Lood reached out to me as did Cindi Link. Cindi kept me up to date each step of the way until the problem was solved. Thank you again for showing me why Mercedes is best in class. More
by Sophia
Other Employees Tagged: Mark Tames, Tom Lood, Cindi Link , Prem Parikh, Terry Stailey
January 20, 2021
Excellent service from Kevin the sales person and from Ricky in the financing department. They notified me immediately once the car arrived and Ricky arranged the financing in an hour. Ricky in the financing department. They notified me immediately once the car arrived and Ricky arranged the financing in an hour. More
by NTHAKRAR1
Other Employees Tagged: Mark Hoegler, Kevin James
January 12, 2021
Had a very good experience with Authaus. Purchase process was hassle-free, and vehicle delivery was comprehensive. Got an excellent value on my new Mercedes. was hassle-free, and vehicle delivery was comprehensive. Got an excellent value on my new Mercedes. More
by KMODONOGHUE
Other Employees Tagged: Philip Gagerman, Mark Hoegler, Nicholas Maniatis
January 05, 2021
Received information from Mercedes Finance regarding trading up on my 2018 lease. Spoke with Phil on the phone and came in on 12/31/20. He showed my wife & I the new GLA & GLB models for 2021. As usual, trading up on my 2018 lease. Spoke with Phil on the phone and came in on 12/31/20. He showed my wife & I the new GLA & GLB models for 2021. As usual, the entire event was quick and easy. I have purchased/leased vehicles from many different manufacturers, & MB makes it extremely difficult to go anywhere else. Thanks Autohaus for all that you do. You have a lifelong customer with me. More
by MGARTNER
Other Employees Tagged: Philip Gagerman
January 02, 2021
The outstanding Autohaus on Edens Service team has been working on my various Mercedes Benz cars for the last 12 years. They have been consistently excellent. working on my various Mercedes Benz cars for the last 12 years. They have been consistently excellent. More
by HV
Other Employees Tagged: Oleg Shmuylovskiy, Eddie Garcia, Ken Dunaway, Cindi Link , Prem Parikh
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