Dealer Reviews
Cars for Sale
Dealer Log In
Ricky Perez
173 Reviews
Hometown: Round Lake Beach How Long Employed at Schaumburg Kia: Oct 2018 How Long in Car Business: 33 Years Hobbies: Weight Lifting, Deep Sea Fishing, Scuba Diving Favorite Vehicle: Telluride SX Favorite Food: Texas Day Brazil and Bob Chiris Favorite Movie: Rudy Favorite Vacation Spot: Hawaii
Read more173 Reviews
Write a ReviewDealership Experience
8 yrs
Industry Experience
38 yrs, 7 mos
Languages Spoken
English
Spanish
173 Reviews of Ricky Perez
May 17, 2019
Very bad experience They have no respect for customers. Worst Customer service ever. They think everybody is a lier like them. I wish there was the option of no star beca They have no respect for customers. Worst Customer service ever. They think everybody is a lier like them. I wish there was the option of no star because they don’t deserve one even one star: More
by KosenaneRicky9bar
Other Employees Tagged: Bill Mitchell , Don Conrad
May 08, 2019
Very happy with new car deal and experience!! I was treated very well at Schaumburg Kia! Worked with a fantastic salesperson, Bill Mitchell and am very happy with my new Soul GT line! Everyone at I was treated very well at Schaumburg Kia! Worked with a fantastic salesperson, Bill Mitchell and am very happy with my new Soul GT line! Everyone at Schaumburg Kia was Wonderful!! Shout out to Tiffany who was also very helpful! Also, thank you Mark Anderson who processed the financials seamlessly. Communication and attention given to me was outstanding. Thank you so much Bill and Tiffany for finding the perfect car for me and working a great deal!! Especially....BIG thanks to Ricky Perez...terrific GM!! I love the Neptune Blue Soul GT! More
by BlueSoul 2020!
Other Employees Tagged: Bill Mitchell, Tiffany Tremmel , Mark Anderson (Finance)
May 04, 2019
Professionalism Staff was very professional and informative. Also, the Sales consultant Karla Lugo was very patient while answering all my questions. I give her 5 sta Staff was very professional and informative. Also, the Sales consultant Karla Lugo was very patient while answering all my questions. I give her 5 stars. More
by Speed Racer
Other Employees Tagged: Tiffany Tremmel , Chris Kreft, Karla Lugo from Sales, she was the person who sold me the 2019 KIA Sportage.
April 08, 2019
Very good experience They do what they say they are going to do... no pressure.... They got me in and out quick for my oil change... free, which was part of my sale They do what they say they are going to do... no pressure.... They got me in and out quick for my oil change... free, which was part of my sale More
by HappyKiaGuy
Other Employees Tagged: Bill Mitchell, Tiffany Tremmel , Kurt Blankenburg, Don Conrad, Kevin Earl, Chris Kreft, Cordell Maxey, Nikko Ponce, christian, jason
March 04, 2019
Excellent over buying experience I have purchased many vehicles and this was one of best buying experience. Steve was very professional and didn't play any of the usual back and forth I have purchased many vehicles and this was one of best buying experience. Steve was very professional and didn't play any of the usual back and forth games. Pricing was fair and Steve happily took care of a minor item after purchase. More
by Duff.luke16
Verified CustomerOther Employees Tagged: Salesman Steve
March 04, 2019
Could've been a great experience, My over the phone experience was great. Called made an offer over the phone which was accepted within 15 mins. Confusion ensued, car pulled up was not My over the phone experience was great. Called made an offer over the phone which was accepted within 15 mins. Confusion ensued, car pulled up was not the one discussed even tho I made sure to verify twice over the phone even called to avoid confusion prior. After that was resolved they failed to keep they're word and ended up paying more for the vehicle, and last thing I was dissatisfied with was they didnt discuss payments and APR till vehicle was basically mine. More
by Goose52082
February 20, 2019
Great, friendly service Came in to test drive several used Kia Niros advertised online. Sales staff was prompt, friendly and knowledgeable, helped me navigate every step of t Came in to test drive several used Kia Niros advertised online. Sales staff was prompt, friendly and knowledgeable, helped me navigate every step of the process. Drove away with the car I wanted at the price point I wanted. Will likely be back for my next vehicle! More
by TJM89
Other Employees Tagged: Bill Mitchell
February 19, 2019
Great management The General Manager Ricky Perez is a true professional. The New Car Manager was also great. They treated me like family. They had empathy for me and t The General Manager Ricky Perez is a true professional. The New Car Manager was also great. They treated me like family. They had empathy for me and treated me with great respect. They gave me the best deal, and would definitely recommend them now and in the future. More
by schiller
Other Employees Tagged: Kevin Earl, Anthony Cassano
February 16, 2019
Service Service Service Bill Mitchel and Ricky Perez are a 10! I had a great experience and would recommend Bill Mitchel to any of my friends in the future. Bill Mitchel and Ricky Perez are a 10! I had a great experience and would recommend Bill Mitchel to any of my friends in the future. More
by RICHARDGARFINKLE
Other Employees Tagged: Bill Mitchell
February 10, 2019
Customer Service My experience was outstanding! From the GM to our salesman to the service department all areas of the dealership have fantastic customer service and I My experience was outstanding! From the GM to our salesman to the service department all areas of the dealership have fantastic customer service and I am 100% satisfied! More
by HBROWNIE
Other Employees Tagged: Bill Mitchell , Chris Kreft, Tim in service and Anthony the Sales manager
