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Ricky Perez
172 Reviews
Hometown: Round Lake Beach How Long Employed at Schaumburg Kia: Oct 2018 How Long in Car Business: 33 Years Hobbies: Weight Lifting, Deep Sea Fishing, Scuba Diving Favorite Vehicle: Telluride SX Favorite Food: Texas Day Brazil and Bob Chiris Favorite Movie: Rudy Favorite Vacation Spot: Hawaii
Read more172 Reviews
Write a ReviewDealership Experience
7 yrs, 8 mos
Industry Experience
38 yrs, 3 mos
Languages Spoken
English
Spanish
172 Reviews of Ricky Perez
February 21, 2020
Was able to get around the price i was looking for and also got a fair amount for my trade in. It was quick and painless and I’m very happy with my stinger so far. also got a fair amount for my trade in. It was quick and painless and I’m very happy with my stinger so far. More
by B
Verified CustomerOther Employees Tagged: Tiffany Tremmel , Emily Murguia
February 02, 2020
Working together I had specific items both wanted and unwanted on the car. They found the right info on the car I wanted and the we were able to reach a compromise. I had specific items both wanted and unwanted on the car. They found the right info on the car I wanted and the we were able to reach a compromise. More
by TRENT0123
Other Employees Tagged: Tiffany Tremmel , Mark Anderson, Michael Mallory
January 30, 2020
Great customer service!! Michael made it a easy and smooth process for a saturday morning, picked the car and got the deal done. it wasnt an all day process, my wife and I are Michael made it a easy and smooth process for a saturday morning, picked the car and got the deal done. it wasnt an all day process, my wife and I are happy with our purchase. More
by C.GUIDER
Other Employees Tagged: Tiffany Tremmel, Daina Barthel , Mark Anderson, Michael Mallory
January 29, 2020
Great Experience! Bill did a great job of listening to my needs. He was very patient and accommodating when searching for the right fit for me. He found the car I wan Bill did a great job of listening to my needs. He was very patient and accommodating when searching for the right fit for me. He found the car I wanted in the color I wanted. My daughter's lease is up this year also and we will definitely be back to see Bill when the time comes to lease another vehicle. Thanks Bill! More
by JTHIELEN
Other Employees Tagged: Bill Mitchell, Tiffany Tremmel , Chris Lindville
January 25, 2020
Parts Dept. Very good. Service Dept. Zero. Management. Zero Wrote a letter to dealership manager, I believe his name was Mr.Perez? No response by mail, email, or phone. Zero Wrote a letter to dealership manager, I believe his name was Mr.Perez? No response by mail, email, or phone. More
by avaljfr54
Other Employees Tagged: Christian Medina , Don Conrad, Jennifer Pascoe, Matthew Pavone
January 24, 2020
I went in to secure a new lease. We currently have a lease on a Sorento and a purchased Optima. We wanted a Nee Sportage lease. After receiving excellent service from sales, Emily, the manager became lease on a Sorento and a purchased Optima. We wanted a Nee Sportage lease. After receiving excellent service from sales, Emily, the manager became involved because I wanted better numbers. The manager, Damien, did not introduce himself to me or simply engage in simple pleasantries. I had to introduce myself and ask for his name. His demeanor was combative and his best offer was a $6 reduction in cost. I was insulted by the whole interaction. So I left. I had to engage the GM, Ricky Perez, via email for assistance. His assistant, Tiffany, called me and I reluctantly returned. After making a few minor changes to the vehicle I wanted we came up with the cost I was seeking. Tiffany saved the situation. More
by jjjlawrence871
Other Employees Tagged: Tiffany Tremmel , Mark Anderson, Emily Murguia
January 24, 2020
Everyone and everything was great. Everyone was very knowledgeable and very friendly. I was in and of very quickly for my oil change. I will be back knowledgeable and very friendly. I was in and of very quickly for my oil change. I will be back More
by Steveandfelicia
Other Employees Tagged: Tiffany Tremmel, Christian Medina , Mark Anderson, Don Conrad, Alexandria Incandela, Chris Lindville, Jennifer Pascoe, Matthew Pavone, Adrianna Sanchez
January 24, 2020
Love the car. Communication is a huge problem at this dealership, both internal and with the customer. This review requires 25 words. How ridiculous is that! dealership, both internal and with the customer. This review requires 25 words. How ridiculous is that! More
by ANNMREEE
Other Employees Tagged: Bill Mitchell , Emily Murguia, Barry Ross, Barry
December 20, 2019
Millie Is Wonderful I went to Kia's black Friday deal, and not a 2006 Mercedes E350. I worked with Emily and it was not a great experience. She was rude, condescending, I went to Kia's black Friday deal, and not a 2006 Mercedes E350. I worked with Emily and it was not a great experience. She was rude, condescending, and dismissive, and after we had waited in line overnight, for 15 hours out in the cold). We returned the car because there were so many issues with it. That's when I started working with Millie. It took alot to get us financed for a good car, because we weren't trading in. The car was for my daughter, her first. Millie worked for two days, with Mark Anderson, to get us financed, keeping in touch with me, letting me know she wasn't giving up. And she cared about which car she got for us, keeping in mind that it's for a teenage girl. She knew I had to work that night so had everything ready for me to sign when I came to pick up our 2015 Sonata. I would buy my next 10 cars from Millie. More
by leannejanis
Other Employees Tagged: Daina Barthel , Mark Anderson, Emily Murguia, Millie Sawicka
May 17, 2019
Very bad experience They have no respect for customers. Worst Customer service ever. They think everybody is a lier like them. I wish there was the option of no star beca They have no respect for customers. Worst Customer service ever. They think everybody is a lier like them. I wish there was the option of no star because they don’t deserve one even one star: More
by KosenaneRicky9bar
Other Employees Tagged: Bill Mitchell , Don Conrad
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