Ridge Hancock | Page 15
Service Advisor
Klaben Chrysler Jeep Dodge Ram
1106 West Main Street
Kent, OH 44240
144 Reviews
Write a Review144 Reviews of Ridge Hancock
February 06, 2025
Ridge took the time to answer all my questions. He explained what they were going to review on my Jeep and walked me through the steps. He provided great service! He explained what they were going to review on my Jeep and walked me through the steps. He provided great service! More
January 25, 2025
The sales and service teams are both very personable and highly qualified. Easy to set up a service visit and can feel confident of the work completed. Ridge Hancock, on pick up of car, came to desk to pers highly qualified. Easy to set up a service visit and can feel confident of the work completed. Ridge Hancock, on pick up of car, came to desk to personally share comments of the work performed—much appreciated. More
January 11, 2025
Communication has greatly improved since out last visit. Always very friendly and cordial. However, we had requested a couple things be taken care of, the collision light showing on the dash indicated it Always very friendly and cordial. However, we had requested a couple things be taken care of, the collision light showing on the dash indicated it was off, and we requested they turn it back on. Also there was a piece loose on the driver side rear wheel well we had asked to be put back in place. Neither were taken care of. More

