Ridge Hancock | Page 2
Service Advisor
Klaben Chrysler Jeep Dodge Ram
1106 West Main Street
Kent, OH 44240
116 Reviews
Write a Review116 Reviews of Ridge Hancock
March 26, 2026
Great communication, Josh kept in touch to keep me informed of what is going on with my car. Was able to get my car back to me as soon as possible. Thanks~ informed of what is going on with my car. Was able to get my car back to me as soon as possible. Thanks~ More
Other Employees Tagged: Josh McFarland
March 19, 2026
I had a great experience with bringing my Jeep Grand Cherokee for an oil change & tire rotation. Ridge was very helpful and friendly. Service was completed on time and I felt well taken care of all arou Cherokee for an oil change & tire rotation. Ridge was very helpful and friendly. Service was completed on time and I felt well taken care of all around. I would definitely recommend them and Ridge. More
March 12, 2026
Great service in the service dept. All went smooth and all experiences have been positive in all aspects do far. All went smooth and all experiences have been positive in all aspects do far. More
Other Employees Tagged: Joe Hilliard, Michael Van Hoose, Brian Binegar, Elizabeth Curry, Tyler Schultz, Josh McFarland
February 24, 2026
Josh was very thorough, explained that will be done during the service appointment, kept me informed the whole time. He was efficient, friendly and knowledgeable. during the service appointment, kept me informed the whole time. He was efficient, friendly and knowledgeable. More
Other Employees Tagged: Josh McFarland
February 24, 2026
We needed a jump start because the battery In our 2018 Jeep Wrangler was dead. They arrived within 10 minutes. We then drove to the Service Department and Service quickly wrote us up for a battery replace Jeep Wrangler was dead. They arrived within 10 minutes. We then drove to the Service Department and Service quickly wrote us up for a battery replacement. They also gave us a ride home until our Jeep was ready for pickup. Wonderful customer service! More
Other Employees Tagged: Will came quickly to jump start our Jeep
February 23, 2026
very professional and communicative of time line and services completed! Klaben has the best sales/service team I’ve ever experienced!!! services completed! Klaben has the best sales/service team I’ve ever experienced!!! More
Other Employees Tagged: Joe Hilliard
February 16, 2026
Had an iissue but Ridge and Jeff handled it promptly. I appreciate them going the extra mile. I appreciate them going the extra mile. More
Other Employees Tagged: Jeff Ashley

