Ridge Hancock | Page 2

Always a seamless experience! Always taken care of! They communicate well with the whole process and explain everything they had to do! Always taken care of! They communicate well with the whole process and explain everything they had to do! More

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Klaben's service experience is always great from scheduling to checkin to wait time and final repair. scheduling to checkin to wait time and final repair. More

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This is my go to dealership! It’s close convenient and they’re always able to get me an appointment quickly! It’s close convenient and they’re always able to get me an appointment quickly! More

by wallacecastor Verified Customer Verified Customer

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Awesome experience at the Dealer Ridge and his team were thorough and professional, and provided the kind of service that one can only feel great about thorough and professional, and provided the kind of service that one can only feel great about More

by ppollack Verified Customer Verified Customer

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Josh and the Klaben team did a great job on my 2024 Jeep Grand Cherokee. Grand Cherokee. More

by MATT Verified Customer Verified Customer

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All around a great experience. All of the employees are easy to work with, flexible and very professional. All of the employees are easy to work with, flexible and very professional. More

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I’ve specifically asked several times to not work with one specific person at service department and not sure why I keep getting put with him especially after calling before the appointment to remind them one specific person at service department and not sure why I keep getting put with him especially after calling before the appointment to remind them of this again. Ridge has been so rude to me in the past that the only reason I continue to go there for service of my Jeep is because I have the oil change package that I’m given a hard time about using every time I go there. This time was because I got married and changed my name. They made me drive to the dealership to update my name there and got mad at me for not returning immediately upon recieving the call that my car was ready when I told them that I had errands to run with my husband. Also please quit getting my hopes up about the car wash included in service if you always are going to return my car looking 10x dirtier than I dropped it off and I can literally blow off dirt and have it be cleaner. I know you aren’t washing it. So beyond frustrated More

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I just can’t stop from coming back to Klaben. The people there are knowledgeable and friendly. They go out of their way to help and listen well to what you say. The people there are knowledgeable and friendly. They go out of their way to help and listen well to what you say. More

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Awesome service and attention to detail by Ridge and staff. Great experience. would recommend to anyone looking for great service. staff. Great experience. would recommend to anyone looking for great service. More

by ppollack Verified Customer Verified Customer

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Very pleased with your service department, the work I’ve had done was professional and fast. had done was professional and fast. More

by jsram@aol.com Verified Customer Verified Customer

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