Ridge Hancock | Page 2

I was looking for a better dealership to take my truck to get serviced. I talked to Ridge and he made an appointment for me to bring my truck in. He explained the whole process of getting my truck repaired. get serviced. I talked to Ridge and he made an appointment for me to bring my truck in. He explained the whole process of getting my truck repaired. It all went smoothly because of his communications and keeping his promise on updating me throughout the process. My truck is running great now. Thank You More

by MYEMAIL4489 Verified Customer Verified Customer

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The work that was performed was done to my expectation. Great service and my service advisor was excellent. Great service and my service advisor was excellent. More

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This dealership is very professional and nice. Although they should schedule more timely time to get your car repaired. It should not take four (4) days to do a simple repair. I will continue w Although they should schedule more timely time to get your car repaired. It should not take four (4) days to do a simple repair. I will continue with them because they are great. More

by johanaswan Verified Customer Verified Customer

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Very courteous and helpful. Went above and beyond to help me with all the issues. Went above and beyond to help me with all the issues. More

by terry1094 Verified Customer Verified Customer

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Ridge was awesome. He kept me up to date on the status of my vehicle and explained everything that was being done. I am going to be asking for him on my next appointme He kept me up to date on the status of my vehicle and explained everything that was being done. I am going to be asking for him on my next appointment. More

by STARNASKI Verified Customer Verified Customer

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Josh was very through, informative and always presented as being a professional. He guided with the process unlike past dealings with Valley Chrysler. They could learn from Josh. as being a professional. He guided with the process unlike past dealings with Valley Chrysler. They could learn from Josh. More

by inspectorgadget1919 Verified Customer Verified Customer

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Even though it was not the outcome that I thought, Ridge was respectful and explained why. was respectful and explained why. More

by Tlautzenhiser Verified Customer Verified Customer

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They always do what they’re supposed to. And if I. have a problem they make sure it’s fixed right. And if I. have a problem they make sure it’s fixed right. More

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I've been a Klaben Mopar customer since 1978. I've always been happy with my vehicle purchases and also their service and parts departments. This recent recall visit for a transmission software u I've always been happy with my vehicle purchases and also their service and parts departments. This recent recall visit for a transmission software update on my leased 2024 Jeep Compass went smoothly. Ridge Hancock, the service technician, was knowledgeable and easy to work with. He handled my repair in a professional manner and I was out of the shop and on my way in a reasonable amount of time. More

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Ridge was communicative, helpful, and very considerate. I was not left wondering what was wrong. I thought the did a great job resolving the issue and explaining to me I was not left wondering what was wrong. I thought the did a great job resolving the issue and explaining to me More

by vickieuhl Verified Customer Verified Customer

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