Riley Flenniken
Riley Flenniken at Burnsville Toyota
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Riley Flenniken | Page 5

Service Advisor

Burnsville Toyota

14730 Buck Hill Rd.
Burnsville, MN 55306

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4.5
43 Reviews
4.5

43 Reviews

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43 Reviews of Riley Flenniken

October 27, 2023

Dealership Rating
Employee Rating

Easy to make a service appointment. Service was done quickly. Comfortable waiting area. Was not pressured to buy something I probably did not need. More

by DJJINBOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caio Evangelista, Mark Stibal , Bob McCoy

Oct 30, 2023

Burnsville Toyota responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. I look forward to working with you again soon! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

October 25, 2023

Dealership Rating
Employee Rating

When I picked up auto the dash service lights were still on. I asked for new wipers and they are still streaky. The tires light was still on and I was told by someone when I picked up and asked to reset d More

by SHEILA.NEIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2023

Burnsville Toyota responded

I appreciate you taking the time to share your experience with our service department, Sheila. Here at Burnsville Toyota, we like to ensure that each and every vehicle is given the utmost attention to detail. I would like to speak to you about your experience, please feel free to reach out to me at any time. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

October 17, 2023

Dealership Rating
Employee Rating

Fast, efficient, courteous and helpful! Thank you for the excellent service! I appreciate the service department at Burnsville Toyota! More

by JENNIFER97
Recommend Dealer
Yes
Oct 19, 2023

Burnsville Toyota responded

Thank you for leaving us this great review, Jennifer! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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