"6 month service "
There were several problems with the vehicle. They efficiently solved them all. They went to extra efforts to solve difficult problems. Riley Trapp was especially helpful.
"Wonderful Experience !!"
Howard was amazing. The management staff was precise and extremely understanding and very professional.. The service department has always been very willing to explain in detail if the was an issue with my car . Once again guys it was an amazing experience to deal with Lexus of Knoxville!!
"Courteous and professional service "
I have purchased two vehicles from this dealership and have been very pleased with every aspect of the experience. I could not be more satisfied with the cars and service .
"The Best "
100 % in all areas.
The Best Service Department in the
The Porters are Great
The Servuce Writers are Great
The Parts Department is Great
The Detail Department is Great
The Beverage Staton is Winderful
I came in without an appointment expecting to sit for hours! 1 hour later I was back in my CLEAN vehicle. The entire service department went out of their way to make me comfortable Thank you guys so much!
Best service team ever. From start to finish you know your in great hands. Haun,Jamison,Shane,Shiloh,Patricia and Kevin Rock!!! They keep me coming back in for more!!
"Service on IS250, 2006 model"
Brian, master technician, saved my car and I am most appreciative....I live in Johnson City and had to leave my car for service....after being fixed, I needed car to be delivered to me. Because of my schedule, it would be difficult for me to get to Knoxville...Shiloh said there was no one to deliver my vehicle, so I was making changes in my schedule to come down late thurs.....luckily for me Jamison, in service was able to locate a deliverer so he could drive the car to me...thanks to Jamison, I won't have to rearrange my schedule wasting 4 hours and having to drive back to Knoxville.....this is the reason I bypass other dealerships and return to Lexus of Knoxville for most of my service needs and car purchases....Thank you
William Pike, OD
"Pleasant experience all the way around "
As always, I had another great experience with Lexus of Knoxville. From the likability of the representatives I worked with to the cleanliness of my car when it was returned to me, I found that the dealership went above and beyond once again. They always do!
"Wonderful experience "
Brooks was my salesman and he was fantastic. He was very thorough and made me comfortable in buying my car. He wasn’t pushy at all and gave me plenty of time to test drive the car and make a decision. He answered all of my questions and went above and beyond to help me.
"Great experience. "
The salesman, Brian, was excellent and was very knowledgeable. I would definitely recommend Brian and Lexus of Knoxville to anyone thinking about buying a new or used vehicle.