Rita Ruhland

Anthony was able to address all questions and concerns without confusion. Service and sales where top notch from quick email responses through financing. Car was delivered on the same day! Glad to have found Premier Kia

Helpful 0

Report | Respond | Print

Made the smart decision to drive from Naugatuck all the way to Branford to buy my first “Real car”! From the moment I walked in I knew I was in good hands. Nathan promptly met me at the door and greeted me with a smile and a firm handshake! I had also been in contact with Rita online and by phone who helped answer all of my questions too! Dave the sales manager made all the numbers work for me and I bought on the spot! Mike in finance went over all of my options and made sure I understood everything. I would firmly recommend Premier Kia to all of my friends and family, I couldn’t be any happier with my decision to buy at premier!

Helpful 0

Report | Respond | Print

I saw this Kia as it getting on the highway in Westbrook and it was love at first sight. On the back of the car was Premier's name. a couple of days later I had some questions and began texting with Rita. She was knowledgeable and very helpful. Two days later my husband and were at the dealership. We were met by Dave, the manager, helpful and very professional. We were then with Paul, he was polite, professional, knowledgeable and very helpful. Frank wrapped things up and we were on our way with our new Kia Soul. Have already recommended Premier Kia of Branford to my co-workers and friends! We would not hesitate to return to Premier!!

Helpful 0

Report | Respond | Print

We found Premier Kia through the Costco car buying program. We were initially contacted by Rita Ruhland who followed up with us and set up our visit with Paul. He took us on a test drive and negotiated our sales offer. Paul actually came back in on his day off a few days later when we had arranged to sign the paperwork and pick up the new car. For the signing, we sat down with Frank, who explained all the docs and various add-ons, such as the extended service plan which he helped customize to suit our needs. Once we finished the paperwork, Paul took the time to walk us through all the bells and whistles on the dashboard (there are many) and made sure we were comfortable with the car before we drove off. The entire process took about 90 minutes. We would definitely recommend this dealership, for its knowledgeable and courteous staff.

Helpful 0

Report | Respond | Print

From the moment I arrived at Kia Christina was there waiting with a smile that made me immediately feel better! She was professional yet friendly and knowledgeable from headlights to trunk. Rita, Frank, Patrick - all of them made this experience smooth from start to finish. I will highly recommend Premier and especially Christina. thank you guys!!

Helpful 0

Report | Respond | Print

Not only did Christina chat with us but another salesman, Nathan, that we'd talked to on the phone came over and chatted with us- on his day off! Everyone was friendly and helpful. We had also spoken to Rita prior to our coming and she was also helpful. Christina was very patient as we made our final decisions. Even as we changed our minds a few times! She made it possible for my husband to talk with one of the mechanics and look underneath the car. This was very important to us.

Helpful 0

Report | Respond | Print

This was the easiest car purchase I've ever had! I looked on the website and found a car i liked for a great price. I clicked the "Check Availability" button and received an email and phone call from Rite within 24 hours. Two days later, Colleen Hickey took me for a test drive. Afterwards, she gave me a clear, upfront explanation of the costs. Upgrades were offered without any pressure to accept them. She took care of transferring my insurance. Two days later, I made the final payment arrangements with Kenny, who was also very professional, explained each line item, and took care of all the DMV. Paperwork. The car was delivered perfectly detailed. No haggling, no games--a truly professional experience.

Helpful 0

Report | Respond | Print

My experience with Premier Kia started with internet salesperson Rita. She was great, quick to respond and acquire all the information I asked of her. The dealership is about 45 minutes from my home and with a hectic lifestyle of work, running the kids everywhere after school and my husbands 50 minute commute, getting to the dealership to look at and test drive a car was difficult. So I wanted the trip to the dealership to be worth our time. Rita was able to work with me on all the financial information I needed in order for my husband and I to say ok, it's worth the drive. We had already test driven a couple of the same Sorento's at closer dealerships so we knew we liked the car. We just needed to be sure it would work with-in our budget before test driving. We finally found an evening to test drive the car and met with Christina as Rita only works internet sales. She was just as great. Very knowledgable with the car and excited about it as well. She really liked the product she was selling and that was great. The people working at Premier were all great, very family and made sure to make our kids feel welcome and comfortable. We really liked the car and made the deal that night, returned two days later to pick it up and all has been great so far. I had a little problem with sirius radio not working and we fixed the problem over the phone real quick - no issues. I wish the dealership was closer so I could do all my maintenance with them, I'm just not sure I want to drive that far for oil changes.

Helpful 0

Report | Respond | Print

Overall dealership did a good job. Bought a used (non-Kia) but staff was still knowledgeable about the car. Fast turnaround on everything. Good sales without being overly pushy. Mike made the process enjoyable. I would shop there again.

Helpful 0

Report | Respond | Print

Everyone I spoke with and ultimately purchased a car from was friendly, professional and most of all HONEST! I didn't need to make an appointment to visit the dealership to speak to someone about purchasing a car. My sales person, Cindy, was fantastic! She worked very hard to find me a car without ever asking for a commitment from me. I loved the no pressure approach! I also felt that everyone I spoke with was trying to do their very best to get me what I wanted. I had been to other dealers, much closer to my home, and felt like they just didn't care about me as a customer. Kudos to everyone at Premier Kia of Brandord Ct.!

Helpful 0

Report | Respond | Print