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River Hopkins

Overview Reviews (585) Inventory (139)

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River Hopkins

River Hopkins | Page 13

Service Advisor

Subaru of Columbia

1200 Interstate 70 Dr SW
Columbia, MO 65203

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4.9

585 Reviews

Overview Reviews (585) Inventory (139)

4.9

585 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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585 Reviews of River Hopkins

December 18, 2025

Dealership Rating

Employee Rating

Great service, my salesperson came to check on me and found some information for me!!! found some information for me!!! More

by Casey

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 18, 2025 -

Subaru of Columbia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 18, 2025

Dealership Rating

Employee Rating

Downside is that I did not receive a call back as expected. However, I went to the dealership and the service department was excellent, as usual. expected. However, I went to the dealership and the service department was excellent, as usual. More

by Karenbshearer

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: River Hopkins

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Dec 18, 2025 -

Subaru of Columbia responded

Thank you so much, Karen, for your kind words and for taking the time to leave us this wonderful feedback!

December 17, 2025

Dealership Rating

Employee Rating

We always bring our vehicles here. They do an outstanding job every time. We really appreciate how fri2ndly everyone is and they always accommodate us. They do an outstanding job every time. We really appreciate how fri2ndly everyone is and they always accommodate us. More

by Chad

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Meredith Kay

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Dec 17, 2025 -

Subaru of Columbia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 15, 2025

Dealership Rating

Employee Rating

River is always the best. We service both of our vehicles there because of him We service both of our vehicles there because of him More

by ARNOLDLE7809

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: River Hopkins

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Dec 15, 2025 -

Subaru of Columbia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Subaru of Columbia.

December 14, 2025

Dealership Rating

Employee Rating

Communicated well, did what they said they were going to do for the estimated price. Great job! do for the estimated price. Great job! More

by COLEJCHURCH

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: River Hopkins

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Dec 14, 2025 -

Subaru of Columbia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Subaru of Columbia.

December 14, 2025

Dealership Rating

Employee Rating

Was my first service at this location. Everyone I interacted with was friendly and helpful. Everyone I interacted with was friendly and helpful. More

by lianaoswalt

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: River Hopkins

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Dec 14, 2025 -

Subaru of Columbia responded

Thank you for choosing Subaru of Columbia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 13, 2025

Dealership Rating

Employee Rating

Retain your good and talented service department members. It's what makes Subaru special and customers loyal and happy. It's what makes Subaru special and customers loyal and happy. More

by SLWHITWORTH

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Richard Nixon, Taylor Nixon, Nicholas Nixon, Aaron Scrivener, J.R. Cochran, Meredith Kay, Shanna Elder, Ethan Weathers

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Dec 14, 2025 -

Subaru of Columbia responded

Thanks for sharing your thoughts about your experience with Subaru of Columbia. We appreciate your business and hope to see you again soon!

December 13, 2025

Dealership Rating

Employee Rating

I like the service department. I feel like they are always looking out for me and not just trying to charge me. They even informed me of discounts on my service that I was not awar I feel like they are always looking out for me and not just trying to charge me. They even informed me of discounts on my service that I was not aware of. More

by WTRUMBOWER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kyle Gunn

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Dec 13, 2025 -

Subaru of Columbia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 13, 2025

Dealership Rating

Employee Rating

Great people, fast response time and turn around. Highly recommend to anyone looking to do work to their vehicle Subaru or not. Highly recommend to anyone looking to do work to their vehicle Subaru or not. More

by WILLRNICHOLS33

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 13, 2025 -

Subaru of Columbia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 13, 2025

Dealership Rating

Employee Rating

Perfectly done by the best in columbia River is the best service guy ive ever met! Highly recommend! service guy ive ever met! Highly recommend! More

by CASTORTROYZ

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: River Hopkins

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Dec 13, 2025 -

Subaru of Columbia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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