River Hopkins | Page 59

Very nice person maybe not having her best day. The key to my husband's business was on my key fob. I did forget to take it off the ring before hand off. I received my car and fob after a fair amo The key to my husband's business was on my key fob. I did forget to take it off the ring before hand off. I received my car and fob after a fair amount of confusion on Shanna's part. I realized after check out and departure that I did not have the business key. I returned and she was able to find it, reportedly on the ground outside the shop somewhere. While no harm came, in this situation, it was definitely a close call. Not mad, just asking for more caution. She was however, great at answering my questions regarding confirmation of services. More

by MSRN131 Verified Customer Verified Customer

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We continue to take our 2011 Subaru to the Columbia Dealer.Love the service managers, especially Meredith. Mechanics in the shop are also the best and always careful letting me know what needs to be do Dealer.Love the service managers, especially Meredith. Mechanics in the shop are also the best and always careful letting me know what needs to be done sooner than later. Very happy the new ownership is keeping the staff happy that we have come to trust over the years. Service managers have always let us know what they found and what the cost would be to fix it before proceeding to do it. We have always trusted staff to not "find more to fix" just to increase the bill. Thank you for the integrity of the mechanics and managers. More

by DEGJCMO Verified Customer Verified Customer

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They are an awesome service department and dealership. Highly recommended xxxxxxx cxxxxx cxxxx xxxxx xxxxx Highly recommended xxxxxxx cxxxxx cxxxx xxxxx xxxxx More

by DWDEWS57 Verified Customer Verified Customer

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I travel 320 miles for service at Subaru of Columbia. Oh I tried Springfield and Kansas City for service and was VERY disappointed at both Subaru Dealerships. I purchased my new Subaru from Sales Co Oh I tried Springfield and Kansas City for service and was VERY disappointed at both Subaru Dealerships. I purchased my new Subaru from Sales Consultant Keith Miller by a telephone call without ever driving a Subaru. The history of my two Grand-Daughter’s driving OLD Subaru’s thru Medical School convinced me that was the car for me. Recently both are Doctors and will be upgrading their Subaru to a newer Subaru. I hope someday Branson, Missouri will have a Subaru Dealership. More

by JAWARD65616 Verified Customer Verified Customer

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Great service always at Columbia Subaru! I needed a loaner for this appointment and the team was quick to let me know that one was available! Thanks for taking such great care of your custom I needed a loaner for this appointment and the team was quick to let me know that one was available! Thanks for taking such great care of your customers from purchase to service! More

by HOLLAJEN Verified Customer Verified Customer

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Excellent service from start to finish. I was kept in the loop on the process and everyone was so professional and courteous. I was kept in the loop on the process and everyone was so professional and courteous. More

by JAMES.BOUSLAUGH Verified Customer Verified Customer

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in my experience everyone has been very professional and courteous. Wait times were short as possible. courteous. Wait times were short as possible. More

by ROCKIESMOM Verified Customer Verified Customer

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Friendly and professional. Friendly and professional. Friendly and professional. Friendly and professional. Friendly and professional. Friendly and professional. Friendly and professional. Friendly and professional. Friendly and professional. More

by DHOWELL7 Verified Customer Verified Customer

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Very friendly and helpful. Timely in their service. Will go back for future service or questions. Timely in their service. Will go back for future service or questions. More

by MTMENGES Verified Customer Verified Customer

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Staff is very knowledgeable and explains everything very clearly. Waiting area is comfortable and clean. Always get service! clearly. Waiting area is comfortable and clean. Always get service! More

by VALCOOPWEB Verified Customer Verified Customer

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