Rob Bender | Page 19

Excellent Experience Doug Gerhardt is friendly, professional and listened to all our needs and concerns with a great deal of patience. As he has in the past he made our bu Doug Gerhardt is friendly, professional and listened to all our needs and concerns with a great deal of patience. As he has in the past he made our buying experience extremely pleasant. He is one of the reasons we buy all our vehicles at your dealership. More

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A good, refreshing experience. Doug, Suzanne, and Casey were thorough, responsive, friendly, and professional. We are looking forward to continued good personalized service from a l Doug, Suzanne, and Casey were thorough, responsive, friendly, and professional. We are looking forward to continued good personalized service from a local family owned business. More

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Had truck towed in for service bought new truck! A spark plug broke deep inside the head of the engine of my truck. On the recommendation of a friend I went to Flammer Ford. Rob Bender called and A spark plug broke deep inside the head of the engine of my truck. On the recommendation of a friend I went to Flammer Ford. Rob Bender called and told me it was repaired and due to his courteous demeanor I authorized additional work. I went to look at new trucks with no intention to purchase now and met Scott Gnong. Over the next couple of days I searched the internet for trucks and spoke to several salesmen. I returned to Scott and told him what I found. Instead of being pushy he simply gave me options. Jeff Swift was very friendly and gave me additional technical advice that led me to an F150 FX4. After purchasing over a dozen vehicles over the years, I had given up on anything but a grueling car buying experience. This purchase was actually enjoyable due to Scott guiding us and asking others on the staff to help us out. I recommend not only Scott but also Flammer Ford as a dealer that will help you buy a vehicle instead of just selling you one! More

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Best dealer ever dealt with! I have bought 4 trucks from this dealer and referred many more people to them and we are all extremely happy with their professionalism, pricing, and I have bought 4 trucks from this dealer and referred many more people to them and we are all extremely happy with their professionalism, pricing, and low key sales approach. Service is quick and is fixed the first time. I couldn't ask for anything more out of a dealership. More

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Service Visit My first service visit was very enjoyable. Everything went smoothly. All staff was professional and attentive. I was out within one hour. Continen My first service visit was very enjoyable. Everything went smoothly. All staff was professional and attentive. I was out within one hour. Continental breakfast included. Great job. More

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Best car purchasing and service experience in Tampa Bay Words cannot appropriately describe the experience of either purchasing an automobile from Rick Tipton or the quality of the service delivered through Words cannot appropriately describe the experience of either purchasing an automobile from Rick Tipton or the quality of the service delivered through the service department- Rob Bender and Bob Wallace. Great, fantastic, unbelievable do not do this organization justice. They go above and beyond to communicate and ensure satisfaction. Best dealership in Tampa Bay. More

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Superb Service As Always! Another superb service as usual! Definitely Rob Bender is the BEST of the BEST! Always service with a smile and gives that personal touch that makes Another superb service as usual! Definitely Rob Bender is the BEST of the BEST! Always service with a smile and gives that personal touch that makes everyone feel special. It keeps me coming back. I have to say though, today service was even more so extraordinary, along with getting an oil change, replacing air in the tires with Nitro and installing a front license plate done by Julio Rodriguez, who did an exceptional job, Thank YOU Julio, I also had my vehicle detailed by Pat. The quality of the detail was totally Awesome, looked like a new car both inside and out. But what was even more Awesome is when I got in my car to leave, I noticed 2 5$ in the cup holder. A feeling of great gratitude came over me, like WOW, how amazing, this doesn't happen too many times. It was very heartwarming!! I looked for Rob, but he wasn't in his office, so I headed back home and called him. I asked who was the person who found the money and he told me "Pat was and he called me to tell me he found it and I asked him to just place it in the cup holder". I expressed my extreme surprise and deep appreciation and ask for him to please pass it forward to Pat. Thank YOU Pat for your true honesty, integrity, professionalism and superb workmanship!! Many Thanks to Everyone! Teresa Touchton More

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We have been a customer of Karl Flammer Ford since 2002, and have had all our service work done on our 2002 Thunderbird and our 2013 Edge. As always every body there have been friendly, courteious and genu and have had all our service work done on our 2002 Thunderbird and our 2013 Edge. As always every body there have been friendly, courteious and genuinely appreciative of our patronage. I always go into the show room to talk to may salesman Doug Gerhart at each visit. I did so this time, and also requested to speak to Mehgan Flammer which I did. She not only came out of her office to meet me, but spent probably 10 minutes chatting with me on a variety of issues, as well as the dealership and Ford cars in general. We really like dealing with Flammer, as it is a smaller dealership, so the feeling of being not only a customer, but part of the gang is awlays prevelant. Thank you to all for taking care of our service needs, and rest assured our continued patronage will be for many years to come. Sincerely, Ted and Marci Paige More

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I have driven Ford and Lincoln autos and trucks for the past 30 years. I have had relationships with dealerships up and down the east coast, PA, MD,SC and Florida. By far, Karl Flammer Ford team is by far past 30 years. I have had relationships with dealerships up and down the east coast, PA, MD,SC and Florida. By far, Karl Flammer Ford team is by far the best to deal with and the best in pricing from buying the new car to and to have that auto serviced correctly. Doug Gerhardt is the only person I will buy a car from and Rob Benders service team is the only techs that will touch my fords. I even ask Rob for advice on vehicles when I buy. I would also like to give kudos to the finance and new car manager that makes the buying experience a pleasant one. Thank You, Thank You, Thank You. William And Barbara Gauby, Palm Harbor, Florida More

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My last purchase was a new 2012 Ford Escape Limited. I have my service done at Karl Flammer Ford in Tarpon Springs. You can purchase a car or truck anywhere but great service after the sale is what' have my service done at Karl Flammer Ford in Tarpon Springs. You can purchase a car or truck anywhere but great service after the sale is what's important. Service at Karl Flammer Ford is excellent and working with Rob Bender in the service department is always a pleasure. Having professional sales people such as Tom Saffero on their staff to assists with your buying decision is a real added bonus. Their finance department is invaluable when it comes time to select a finance plan that is best suited to your budgetary needs. Follow up after the sale as well as after each service visit is excellent. Over the past twelve years I have purchased three vehicles from Karl Flammer Ford. In each case I was always treated professionally and with respect. I have purchased many vehicles in my lifetime however, the most pleasurable transactions were with Karl Flammer Ford. The sales experience is always a pleasure but the service is what keeps me coming back. Oh, yes there really is a Karl Flammer. I have met him and had lengthy conversation on a variety of subject matter. If you have the pleasure of meeting him you'll understand why his dealership operates the way it does. All of the aforementioned reasons are why I prefer to do business with Karl Flammer Ford and also why I will continue to go there for my future purchases and service. P. Dove, Hudson, FL More

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