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Rob Carlson
Rob Carlson at Rallye Motors

Rob Carlson | Page 14

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.9
717 Reviews

I have been in the automotive business since 1996. I have worked for Mercedes Benz since May of 2001. I love working for Mercedes Benz and helping clients properly service their vehicles. I live by Mercedes way. The Best or Nothing.

Dealership Experience

10 yrs, 8 mos

Industry Experience

29 yrs, 11 mos

4.9

717 Reviews

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717 Reviews of Rob Carlson

November 01, 2024

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Employee Rating

The part that went bad was little known by the service team, was infrequent and the cost to replace was excessively high. I don’t think I can buy another Mercedes at this point. The part never should h More

by LROTHBORT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
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October 31, 2024

Dealership Rating
Employee Rating

Great dealership, professional, clean , Rob Carlson is my service provider and he always delivers, communication with Rob is excellent. More

by mo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 01, 2024

Rallye Motors responded

Thank you for the kind words! We're thrilled to hear that you had a great experience with Rob Carlson. He truly is dedicated to providing excellent service. We appreciate your support and look forward to serving you again!

October 30, 2024

Dealership Rating
Employee Rating

They beat the Manhattan dealership in quality, in service, in knowledge, and in customer trust. Personally I will continue my services with Rallye. And, stay away from the Manhattan dealership. More

by E350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 30, 2024

Rallye Motors responded

We’re thrilled to hear that you had such a positive experience with us! It’s great to know that our quality, service, and customer trust have made a difference for you. We appreciate your loyalty to Rallye and look forward to serving you again in the future!

October 24, 2024

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Amazing service from Rob who explained services in detail with constant updates, very accommodating and stress free. More

by OSADYKOVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 26, 2024

Rallye Motors responded

It’s wonderful to hear about your experience with Rob! His dedication to keeping you informed and providing stress-free service is exactly what we strive for. Thank you for your feedback!

October 24, 2024

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Employee Rating

Great service and patience. Communicated clearly that the timing of return and also a temporary car. More

by Shreyas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 26, 2024

Rallye Motors responded

We’re glad to hear you had a great experience with our team! Clear communication is key, and we're happy you found our service helpful. Thank you for your feedback!

October 23, 2024

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Employee Rating

Great service and dealership very helpful staff I am very happy with the service I get More

by mlh73077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Vachris, Ramiro Milian, Katie Lyons, Vincent Vetere

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Oct 24, 2024

Rallye Motors responded

Thank you for your kind words! We're delighted to hear you had a great experience with our helpful staff. Your satisfaction is our top priority, and we appreciate your support!

October 21, 2024

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Employee Rating

Rob is the most caring, thorough, detailed, & nicest car dealer employee that I have ever worked with since I have been driving, & that's almost 60 years! More

by NYEYEDOC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 21, 2024

Rallye Motors responded

Thank you so much for sharing your experience! We're thrilled to hear such high praise for Rob. His dedication to providing a caring and thorough experience truly sets him apart, and it’s wonderful to know that his efforts resonated with you. After nearly 60 years of driving, your trust and satisfaction mean the world to us. We’re proud to have Rob on our team, and we appreciate your recognition of his exceptional service. If there's anything else we can assist you with, please don't hesitate to reach out!

October 20, 2024

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Employee Rating

I've. Purchased several cars from Victor and every time it's been a wonderful experience. He's the best!! More

by TLAIC2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Victor Cosme, Patrick Ripley, Diana Chuisano

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Oct 20, 2024

Rallye Motors responded

Thank you so much for your loyalty and kind words! We're thrilled to hear that Victor has consistently provided you with a wonderful experience. He truly is an asset to our team. We look forward to helping you with your next purchase!

October 11, 2024

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Employee Rating

Rob has been helping me with my car service for years. He always is super helpful and responsive and always ensures a quick turn around! More

by Jesse.Castelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 12, 2024

Rallye Motors responded

We’re so glad to hear that Rob has consistently provided you with helpful and responsive service over the years. It’s great to know that he ensures a quick turnaround for you. We appreciate your loyalty and look forward to serving you for many more years to come!

October 10, 2024

Dealership Rating
Employee Rating

The service at Rallye is excellent. Rob Carlson is my service representative and he is the best. He is responsive to all my request and keeps me informed about all my services. He ma More

by mawlliams88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Sherry

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Oct 10, 2024

Rallye Motors responded

Thank you for the fantastic review! We’re so glad to hear that Rob Carlson provided you with excellent service and kept you informed throughout the process. We appreciate your kind words and will make sure to pass along your thanks to Rob. We look forward to seeing you again at Rallye!

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