Dealership Experience
7 yrs, 2 mos
253 Reviews
Write a Review253 Reviews of Rob Chandler
January 08, 2026
This is the third vehicle that I purchased from Colonial Ford, and the third time working with Silvio, as well. The sales process was smooth and the pricing was fair. Keith helped with the delivery and wa Ford, and the third time working with Silvio, as well. The sales process was smooth and the pricing was fair. Keith helped with the delivery and was very helpful. I am a long time Colonial customer having used the Service Dept run by Bob Chandler for years. I highly recommend. More
Other Employees Tagged: Silvio Ruisi, Keith Andes
January 01, 2026
The service writers are doing their best BUT, after one week (I know two major holidays) car is not fixed. I am very concerned about the cost of this repair that they are unable to find. It was "fixed" a week (I know two major holidays) car is not fixed. I am very concerned about the cost of this repair that they are unable to find. It was "fixed" already for $400 - only to break down again immediately. Communication could be better. More
Other Employees Tagged: Phil Kallenberg
December 29, 2025
Great experience, and communication. Job was completed on time and on budget. Phil was absolutely wonderful, really knows his stuff, and extremely helpful Job was completed on time and on budget. Phil was absolutely wonderful, really knows his stuff, and extremely helpful More
Other Employees Tagged: Phil Kallenberg
December 27, 2025
Great crew to work with. I’m always treated fairly. I have been coming back to this dealership for more than twenty years. I’m always treated fairly. I have been coming back to this dealership for more than twenty years. More
Other Employees Tagged: Silvio Ruisi, Phil Kallenberg, Suzanne Vantre , Jennifer Lewis
December 23, 2025
Great experience! Phil communicated on the status of the repairs and when the car would be ready for pick up. Getting updates from him was fantastic! Phil communicated on the status of the repairs and when the car would be ready for pick up. Getting updates from him was fantastic! More
Other Employees Tagged: Phil Kallenberg
December 08, 2025
everyone at the dealership recognizes me when I come in and makes me feel important and makes me feel important More
Other Employees Tagged: Brad Grout, Silvio Ruisi, Mark Babineau, Phil Kallenberg, Suzanne Vantre , Jennifer Lewis, Moises Lima
November 26, 2025
An outstanding experience from start to finish. Rob and his team repaired an ongoing door latch issue on my F150 that another dealer didn't want to be bothered with. Highly recommend this dealershi Rob and his team repaired an ongoing door latch issue on my F150 that another dealer didn't want to be bothered with. Highly recommend this dealership, and I will be returning here for my future service needs. More
November 21, 2025
Phil did a great job taking my truck in for service and turning it right around. I didn’t expect it to be ready on til the following day. turning it right around. I didn’t expect it to be ready on til the following day. More
Other Employees Tagged: Phil Kallenberg, Suzanne Vantre
November 14, 2025
EASY TO WORK WITH. SENSITIVE TO OUR CONSTANTLY CHANGING TIME FRAMES. THEY LISTEN TO THE CUSTOMER SENSITIVE TO OUR CONSTANTLY CHANGING TIME FRAMES. THEY LISTEN TO THE CUSTOMER More
Other Employees Tagged: Phil Kallenberg, Suzanne Vantre , Jennifer Lewis
October 31, 2025
Great service excellent work been a long time customer of that dealship bought my 2012 explore from wayside ford before colonial auto group aquired it i have always been pleased with them prices are very re that dealship bought my 2012 explore from wayside ford before colonial auto group aquired it i have always been pleased with them prices are very reasonable More
Other Employees Tagged: Brad Grout, Phil Kallenberg, Suzanne Vantre , Jennifer Lewis
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