Rob Chandler
Rob Chandler at Colonial Ford of Marlboro

Rob Chandler | Page 2

Service Manager

Colonial Ford of Marlboro

428 Maple St
Marlboro, MA 01752

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4.6
273 Reviews

Dealership Experience

7 yrs, 7 mos

4.6

273 Reviews

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273 Reviews of Rob Chandler

July 25, 2026

Dealership Rating
Employee Rating

Everyone at the dealership made the experience fun and simple to complete. The Business Development Manager was phenomenal. Keith made the purchase very easy and was extremely knowledgeable about every qu More

by Explorer Owner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 25, 2026

Colonial Ford of Marlboro responded

Thank you for the perfect rating. We’re delighted your visit was fun and straightforward, and that Keith’s expertise answered all your questions about your new Ford Explorer. We look forward to welcoming you back for your next Ford. Mark Babineau General Manager 508-460-8400 Mbabineau@buycolonialfordmarlboro.com

July 23, 2026

Dealership Rating
Employee Rating

I have gotten 500 stupid emails and all I had was an oil change the oil was change and truck stills runs More

by jg81173
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No

Other Employees Tagged: Suzanne Vantre , Phil Kallenberg

Jul 26, 2026

Colonial Ford of Marlboro responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Mark Babineau General Manager 508-460-8400 Mbabineau@buycolonialfordmarlboro.com

July 21, 2026

Dealership Rating
Employee Rating

Always get get knowledgeable and professional, inadept service. Communication with the service department is very important to me and Colonial is willing to spend time to explain to me in great detail my More

by michael11010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2026

Colonial Ford of Marlboro responded

It’s great to hear that our team provided the detailed explanations and professional expertise you’ve come to expect. We’re glad the service on your Ford Mustang met your standards and that we could take the time to address your questions. Thank you for trusting us with your vehicle and sharing your experience. Mark Babineau General Manager 508-460-8400 Mbabineau@buycolonialfordmarlboro.com

July 06, 2026

Dealership Rating
Employee Rating

Very happy with service of Marlboro ford on time drop off and pick up great communication on what service I will be need at the time off drop off work is always of the highest quality More

by dave@alexandriaconstr.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2026

Colonial Ford of Marlboro responded

Thank you for sharing your review of our service department. We’re glad our team kept your Ford Bronco appointments on time and clearly explained the maintenance needed. Ensuring quality work is our goal, and we look forward to assisting with your next service visit. Mark Babineau General Manager 508-460-8400 Mbabineau@buycolonialfordmarlboro.com

June 30, 2026

Dealership Rating
Employee Rating

Bob is very helpful. He has assisted me with finding my warranty information. He is always upbeat and pleasant to deal with. More

by maryellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2026

Colonial Ford of Marlboro responded

It’s great to hear our service team provided a positive and pleasant experience while helping you with your Lincoln Nautilus warranty. We appreciate your five-star feedback and look forward to assisting you again. Mark Babineau General Manager 508-460-8400 Mbabineau@buycolonialfordmarlboro.com

June 20, 2026

Dealership Rating
Employee Rating

Sue always takes great care of me. She is experienced and knowledgeable. If I have to call Colonial Ford for service or make an appearance at the shop, I will always ask to speak with More

by ywbm777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Suzanne Vantre , Phil Kallenberg

Jun 20, 2026

Colonial Ford of Marlboro responded

We appreciate your kind feedback about our service team’s expertise. It’s great to know our knowledgeable approach has kept your Mercury Grand Marquis running smoothly while helping you save on maintenance. We look forward to assisting you again. Mark Babineau General Manager 508-460-8400 Mbabineau@buycolonialfordmarlboro.com

June 12, 2026

Dealership Rating
Employee Rating

Great folks and great smiles! Always very helpful and happy to get you moving! Thank you! More

by ANDRE.ST.ONGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Suzanne Vantre , Phil Kallenberg

Jun 12, 2026

Colonial Ford of Marlboro responded

It’s wonderful to hear our team greeted you with helpful smiles and got your Ford F-150 moving smoothly. Thank you for the fantastic review and we look forward to serving you again. Mark Babineau General Manager 508-460-8400 Mbabineau@buycolonialfordmarlboro.com

June 11, 2026

Dealership Rating
Employee Rating

Staff was all wonderful professional and quick. I loved that. I wasn't there all day. I got an amazing car in great service. More

by gabrielle.miller17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Suzanne Vantre , Phil Kallenberg, Sales rep Roger

Jun 11, 2026

Colonial Ford of Marlboro responded

It’s great to hear our team delivered quick, professional service on your Ford Bronco Sport. We’re glad you didn’t spend all day here and drove away happy with your vehicle. Thank you for sharing your experience. Mark Babineau General Manager 508-460-8400 Mbabineau@buycolonialfordmarlboro.com

June 09, 2026

Dealership Rating
Employee Rating

They are really good service and veri patient with customers and help you if you need other service More

by WHMAYHUASCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Suzanne Vantre , Phil Kallenberg

Jun 09, 2026

Colonial Ford of Marlboro responded

It’s wonderful to hear you found our team patient and supportive. We’re glad the service on your Ford Escape met your needs. Feel free to reach out whenever you need assistance again. Mark Babineau General Manager 508-460-8400 Mbabineau@buycolonialfordmarlboro.com

May 26, 2026

Dealership Rating
Employee Rating

I had an excellent experience with this dealership. They are truly efficient and customer‑service minded. When my vehicle needed scheduled services and repairs, they went above and beyond by covering a More

by edhoughton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Babineau, Suzanne Vantre , Phil Kallenberg

May 26, 2026

Colonial Ford of Marlboro responded

Hello, thank you for sharing your experience with our service team. We’re glad covering Lyft rides made it easier to keep up with scheduled maintenance on your Ford Explorer. Your comments about our focus on convenience are greatly appreciated. Mark Babineau General Manager 508-460-8400 Mbabineau@buycolonialfordmarlboro.com

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