Rob Donkelaar
Rob Donkelaar at Roush Honda

Rob Donkelaar | Page 5

New Car Manager

Roush Honda

100 West Schrock Rd
Westerville, OH 43081

5.0
51 Reviews

My name is Rob Donkelaar, certified pre-owned manager at Roush Honda. I have spent the past 18 years in the automotive industry. 12 of those years have been here at Roush where I started in the service department detailing cars, changing oil and helping customers in the service lane. After working nearly 8 years in service, I decided to make the jump to sales. I currently live in the Sunbury/Big Walnut area with my beautiful wife and 2 children. Outside of work I enjoy spending time with family, hunting, fishing, playing golf and watching football. My goal here is to meet and help people who will become friends and customers for life. I look forward to helping you and your family the next time you stop at Roush.

5.0

51 Reviews

Write a Review

51 Reviews of Rob Donkelaar

June 25, 2019

Dealership Rating
Employee Rating

Car buying Everyone was extremely helpful and friendly. They ended up alleviating most of my fears. They listened to what what I wanted and the first car shown t More

by Aguerra1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ray Moore

Jul 01, 2019

Roush Honda responded

We're so glad our staff was able to alleviate your fears! We understand how overwhelming the car-buying process can be and we are thrilled our team took good care of you. We hope you're enjoying your new Honda!

June 20, 2019

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Quick and Easy Came to Rousch Honda with a specific car in mind. Asked to test drive and liked the car. We worked a reasonable deal and two days later walked out t More

by Average Matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ray Moore

Jun 21, 2019

Roush Honda responded

Thank you for sharing your experience! We hope you're enjoying your new to you, Honda Civic!

June 13, 2019

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Employee Rating

Great service I have now purchased my last two cars from Roush Honda, and both times have been a good experience. Great salesmen and great cars here. More

by radcliffnicholas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jim Hartsook , Seth Kaber, Ben Maclam

Jun 13, 2019

Roush Honda responded

Thank you for your kind review! Enjoy your new Honda!

May 29, 2019

Dealership Rating
Employee Rating

Thanks Rob! Every part of my interaction at Honda was posItive, convenient and easy! Everyone was pleasant and professional and there is a nice play area for smal More

by Nana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 30, 2019

Roush Honda responded

Thank you for your feedback! Enjoy your new Honda!

May 28, 2019

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Employee Rating

First rate customer service Great people. Great prices. Will definitely be a repeat customer and tell my friends. They worked with me on price, and I genuinely enjoyed doing busi More

by Jeffrey3525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 29, 2019

Roush Honda responded

Thank you for your feedback! Our goal is to provide you with the best possible experience and we couldn't be happier that you genuinely enjoyed your time with us. Enjoy your new Honda!

May 28, 2019

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Employee Rating

Phenomenal Experience My experience at Roush Honda was phenomenal. Rob went above and beyond to assist me while making my selection on a new vehicle. He is very knowledgeab More

by TylerGillum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 29, 2019

Roush Honda responded

Wow! Thank you for your feedback! We appreciate the opportunity to help you and look forward to working with you for many years to come!

May 14, 2019

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Employee Rating

Awesome help in a pinch! Our daughter was in an accident (not her fault and no one was injured) but car was totaled and she was devastated that she wouldn’t be able to have a More

by Mike1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tim Potts

May 14, 2019

Roush Honda responded

Mike, we are so thankful no one was injured in that accident! We know it wasn't easy for your daughter to part with her old car. That being said, we are thrilled Tim and Rob were able to find a car that met your daughter's needs. Thank you for sharing your experience! We hope your daughter enjoys her new Honda!

May 14, 2019

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Employee Rating

Fantastic CPO Buying Experience Rob threw the stereotypical used car salesman approach out the window it seems. My car buying experience from start to finish felt like I was being he More

by jgang48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 14, 2019

Roush Honda responded

Congratulations on your new Certified Pre-owned Honda! We are thrilled Rob was able to explain the benefits of a certified pre-owned Honda in a helpful manner. If you have any questions regarding your new Honda, be sure to stop by or give Rob a call!

May 03, 2019

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Employee Rating

Great Experience I purchased a certified 2018 Accord Touring from Rob. Everyone was easy to deal with, transparent, and took pride in their work. I would definitely r More

by hintersj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Senek , Ben Maclam

May 06, 2019

Roush Honda responded

Thank you for your feedback! We are thrilled Rob and the rest of our team made your experience such a positive one. Enjoy your new Accord!

March 17, 2019

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Employee Rating

Best Car Buying Experience I've had! As a single woman purchasing a car on my own, I was pretty apprehensive coming into the dealership alone, especially since I had just come from anothe More

by shauna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 18, 2019

Roush Honda responded

Wow! Thank you for your feedback Shauna! Rob does a great job for our team and we're happy to hear that he made your car buying experience enjoyable. Enjoy your new CR-V!

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