Rob Donkelaar | Page 5

Mat and Rob were so helpful as my husband and I picked out my first Honda vehicle. They were knowledgeable, friendly, and patient as we sorted through our options. We never felt rushed or pressured throug out my first Honda vehicle. They were knowledgeable, friendly, and patient as we sorted through our options. We never felt rushed or pressured throughout the day and it was a great first experience at Roush Honda! We will absolutely return for future purchases! More

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After purchasing numerous vehicles within a four decade span, the experience working with the Management & Staff at Roush Honda has topped them. Very professional, courteous, and customer experience focus span, the experience working with the Management & Staff at Roush Honda has topped them. Very professional, courteous, and customer experience focused - it was extremely pleasant to know there are still Car Dealers that care about their customers. Special recognition to our Salesman "Matt", and the great support from "Rob" and Manager "Rod" who all went out of their way to make things painless and relaxing. I usually am not one to promote "Surveys" that boast any specific company for doing what customers expects, however, the Roush Honda Team went above and beyond just "patting themselves on the back". They are a true example of PUTTING THE CUSTOMER FIRST !!! My hats off the Roush Honda for setting the standard that other dealerships should emulate. Thank you Team Roush. More

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I worked with Matt and Rob. They were both very professional and friendly. I called in advance and they had the car ready to test drive. While I was out on the test drive they appraised my trade professional and friendly. I called in advance and they had the car ready to test drive. While I was out on the test drive they appraised my trade in. They made me a fair offer and made my car purchase painless. I had a good experience buying a car from Roush Honda. Dan and Amy More

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Workable with your schedule and a real cool person, very knowledgeable qnd wont stir you into the wrong direction. Overall great experience interacting with him my guy Rob !! knowledgeable qnd wont stir you into the wrong direction. Overall great experience interacting with him my guy Rob !! More

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Rob was great. Got a Civic for my daughter who is a college student. She loves it! Very clean. Everyone was easy to work with. Very happy with the purchase! college student. She loves it! Very clean. Everyone was easy to work with. Very happy with the purchase! More

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Took too long. Very confused. Seemed to waste hours on nothing. Salesman seemed to use big words when they were not needed, only tried to make him seem smart even though it didnt. Financing took forever. nothing. Salesman seemed to use big words when they were not needed, only tried to make him seem smart even though it didnt. Financing took forever. My expericence took over 4 hours which should not have taken that long. Also tried to sell one of the people I brought a car even though that was not the point. More

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“Josie and Emmls”We recently purchased a 2017 Honda CR V “Josie and Emmls” We recently purchased a 2017 Honda CR V Ex from Roush and it was an amazing experience. The guys were so helpful to our course and “Josie and Emmls” We recently purchased a 2017 Honda CR V Ex from Roush and it was an amazing experience. The guys were so helpful to our course and made it easy for us to get the car. Rob the sales person, the manager and everyone did their best to make sure we had the deal we wanted. We surely recommend Roush Honda to any potential car buyer or lessee. More

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These guys are awesome ! They shouldn’t be called car salesmen. They should be called magicians!! These guys gave me a magical experience that I could never forget. I walked i They shouldn’t be called car salesmen. They should be called magicians!! These guys gave me a magical experience that I could never forget. I walked into the dealership feeling really nervous and I was not really sure what my outcome would be. I know I was a customer that had some challenges, but that did not matter when it came to the team that I worked with. Angel, Rob, and Tim Is what I call a “Super squad”! All of them went above and beyond on helping me. I was able to walk of the lot with my dream car with the help of these guys and I am so grateful for that! When they say “we got you back” it’s not just to easy the nerves. They really do have you back !!! And for that I say thank you Roush Honda for having these amazing people on your team ! More

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Satisfied Sometimes we need to go through some misunderstanding to make stuff happen. I deleted my old review just because Roush Honda and I are on the same pag Sometimes we need to go through some misunderstanding to make stuff happen. I deleted my old review just because Roush Honda and I are on the same page now. Still love my 2016 Honda Accord sport and the entire personal. More

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Real, honest and straightforward. Rob was super friendly, he was honest and gave me straight forward answers. Picked him over thre different 3 salesman in dealerships in the Columbus a Rob was super friendly, he was honest and gave me straight forward answers. Picked him over thre different 3 salesman in dealerships in the Columbus area. Rob even gave me a tour of the service department and explained how there hours longer in order to take care of customers. He also mentioned how they have their own auto body team. So if my car ever gets in an accident I can send it to roush. They did work with me on $500 off on the wheel and tire deal but it would be nice to get a nice add on for being in the military. Would be nice to offer one of those specials for free as a courtesy for serving. Like free oil changes for a few years or something. Again not to be picking but as a servicemember it feel good to be taken care in a different way. I think the only reason I got $500 off was because I has purchased 2 Honda before. More

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