Rob Edmonds | Page 42

Leasing Experience I really liked being able to communicate and get deal locked down via text and email. The deal was fair and Rob didn't use high pressure sales tactic I really liked being able to communicate and get deal locked down via text and email. The deal was fair and Rob didn't use high pressure sales tactics during our discussions. More

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Super excited This is my second Mercedes I bought from the Hagerstown Dealership. I am very happy with the treatment I received from the Sales team. Mike and Rob ma This is my second Mercedes I bought from the Hagerstown Dealership. I am very happy with the treatment I received from the Sales team. Mike and Rob made my day with their excellent customer service. They treated me very well. I would recommend this dealership for sure. My service guy Pierce is fantastic. More

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Great service! From start to finish including test drive, I was done and driving off in 2 hours. They communicate well throughout the process and are extremely effic From start to finish including test drive, I was done and driving off in 2 hours. They communicate well throughout the process and are extremely efficient! Awesome experience! More

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MB of Hagerstown provides superb, fair, & efficient service. We test drove a couple of Mercedes Benz in the morning, picked the one we wanted, and, after a timely financing and purchase, drove it home in time fo We test drove a couple of Mercedes Benz in the morning, picked the one we wanted, and, after a timely financing and purchase, drove it home in time for lunch. We appreciated the transparent process, and getting the value in a car they sold us below the KBB price. The experience was quite different from other dealers, where we purchased before and did not get home until after dark (wasting so much time haggling to get a fair price). More

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My red car I was in the market for another car, having driven an older Mercedes for several years. I decided the next car had to be red. I test drove other make I was in the market for another car, having driven an older Mercedes for several years. I decided the next car had to be red. I test drove other makes of cars but had become use to the safe feel and engineering of a Mercedes and nothing else quite matched that feel or comfort. My husband and I went to Younger and met Rob Edmonds and after test driving two different models decided on a GLA. Rob was very professional and helpful and he, along with Tony. Mills, made my red car is a reality, and I am loving it. It was a great, and even fun, experience. More

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Our first Mercedes Rob Edmonds was great to work with. My wife hates to shop for a new car, but Rob made the experience enjoyable. Tony Mills made the finance/final pape Rob Edmonds was great to work with. My wife hates to shop for a new car, but Rob made the experience enjoyable. Tony Mills made the finance/final paperwork a breeze. Thanks for a great buying experience. More

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Excellent, accommodating service I worked with Rob the entire time. He was receptive to my many inquiries and very willing to help set up a great lease deal for me. The car had a clot I worked with Rob the entire time. He was receptive to my many inquiries and very willing to help set up a great lease deal for me. The car had a cloth covering it, they Rob had me stand in front while he pulled it off to show me the car. They gave me a cool box of chocolate at the end too. The little things matter, and they did a wonderful job. Tony was also great; he made sure the numbers worked for me and kept his word throughout the entire process. Not even from Maryland, yet I plan on coming back for my future car. More

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New car Rob was great to work with and really paid attention to our wants, needs and budget. Couldn’t say enough great things about Rob and the dealership. Rob was great to work with and really paid attention to our wants, needs and budget. Couldn’t say enough great things about Rob and the dealership. More

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Friday used car purchase I purchased a Fusion Sport from Rob Edmonds on Friday February 23, 2018. Rob was a pleasure to work with. However since the dealer was short staffed I purchased a Fusion Sport from Rob Edmonds on Friday February 23, 2018. Rob was a pleasure to work with. However since the dealer was short staffed, I spent more time waiting due to Rob and Tony dealing with many customers at the same time. I am sure this is not a normal situation, as they kept apologizing for having my wait. I believe I was fairly and respectfully treated and received a fair deal. The dealer is not close to my home but the sport trim on the Fusion is hard to find. I would recommend Rob and MB of Hagerstown to friends and family. More

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Completely satisfied, Rob was great to work with I got the right car at the right price, you can't ask for more then that. This dealership has a small town personal feel, but still provides a large s I got the right car at the right price, you can't ask for more then that. This dealership has a small town personal feel, but still provides a large selection, and very knowledgeable staff. Thank you Rob More

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