"Outstanding sales experience."
Rob worked with me to get the loan package to make it possible. Another check mark on my bucket list! Great sales experience for me.
"Had a great experience "
Rob Edmonds provided great customer service and made my trade-in experience very painless. Thank you for all your help and congratulations on the upcoming birth of your baby.
"Outstanding experience "
Rob Edmonds was a pleasure to work with. He was knowledgeable and patient. Also, he didn’t pressure us into a quick decision. Instead, he provided all the information we needed to make an informed and careful decision. We recommend Rob and his colleagues at Mercedes-Benz of Hagerstown for your next purchase.
When walking into this dealership, I have never been so impressed. I had the best experience working with Rob Edmonds. He had everything ready when I arrived and made the process so simple. I am so glad I got the chance to work with Rob and the Mercedes Benz dealership of Hagerstown. Thank you for the wonderful experience!!!!
"Best car buying experience!"
I had been looking for over four months to purchase a used 2016 Mercedes GLE350. I visited many dealerships in VA,DC and MD, and was extremely disappointed in the lack of customer service that other dealerships exhibited. I finally came across an Internet ad for what seemed to be the perfect GLE for me, in Hagerstown, and so I called. My first point of contact was with Rob, who was the first professional, educated sales representative that I had the pleasure of speaking with. I was working within a tight budget, and I was honest where I was at financially. I didn’t see how he would be able to get me into this this car, but he encouraged me and my husband to come drive up to see him. The rest is a blur because within an hour of visiting, we drove the car off the lot and the rest is history. Not only did we get a great deal, we received the highest level of customer service from Rob. He was so accommodating and he stayed after closing to make sure we had all of our questions answered. He later followed up on his day off, to make sure we were happy and to see if we had any questions about the car. I am super impressed, and will certainly buy my next car from Rob and the Hagerstown dealership.
"Quick and easy GLA-250 deal!"
I had a great experience working with Rob and Tony to purchase my car. They were both friendly and helpful, and everything ran smoothly and quickly. Thank you for making the process easy!
"Bought 2015 CLA 250"
Overall great service. It all went quick and easy. Thanks, Rob Edmonds for your extra thoughtfulness.
The chocolate bar was a nice gesture however, I would have preferred a hat,cup, etc. The warranty choices are a bit confusing, Tony Mills did his very best to explain simply.
"3rd vehicle thru Rob Edmonds. 5th Hagerstown."
- 2018 C-Coupe
This is 5th car we've purchased/leased from Mercedes Hagerstown and 3rd time we've worked with Rob Edmonds. He's an excellent salesman. He's very knowledgeable, personable, and gives good advice. He takes the time to get to know his customers, their needs, and what they like in a car. You can call him anytime. Service Dept is superb as well. They go above and beyond. Special shout out to Marty.
"Again, a great experience!"
- December 26
This is my second time working with Rob ant this dealership,knowledgeable, takes his time to explain the paperwork ,great inventory. Will recommend anytime.Great experience!Love my new Benz😊
"Quick, Straightforward Buying Process"
Mercedes-Benz Hagerstown is a great dealership to buy from. They provide excellent customer service, are very knowledgeable about the vehicles, and fair. They make the car buying process quick and easy.