Rob Edmonds | Page 43

Excellent Customer Service Rob Edmonds, my sales representative, and Austin Shemon, the sales manager, provided wonderful assistance during my recent purchase of a custom made E Rob Edmonds, my sales representative, and Austin Shemon, the sales manager, provided wonderful assistance during my recent purchase of a custom made E400 Mercedes Benz. Mr. Edmonds was extremely courteous and very responsive during the entire process. Marty Gillions and especially Alex Folz in the Service Department were also very helpful. Mr. Folz was very helpful when I was trying to make a decision about replacing my former E350 Benz. Barry London also provided some assistance on the day of the new car delivery. More

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Good people to work with Both Rob Edmonds and Tony Mills are very professional, had a good buying experience and was treated great with my purchased at Mercedes Benz of Hager Both Rob Edmonds and Tony Mills are very professional, had a good buying experience and was treated great with my purchased at Mercedes Benz of Hagerstown. Love the hat. More

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great customer service great sales staff, helpful and friendly very knowledgeable this is my second car from here, i'll be back in a few years all members from the team p great sales staff, helpful and friendly very knowledgeable this is my second car from here, i'll be back in a few years all members from the team piched in to get the deal in a speedy time frame More

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Always the best car buying experience We purchased our third vehicle from Mercedes of Hagerstown recently. Every experience has been stress free. Most other dealers make the process unne We purchased our third vehicle from Mercedes of Hagerstown recently. Every experience has been stress free. Most other dealers make the process unnecessarily painful. The crew here is always professional and personable. They know their cars. They are not pushy. They are HONEST. There is no game playing. How many dealerships can you say that about? They aren't trying to make a quick sale and forget about you, or push you off to another department. They take the time to build relationships with their customers. They are all part of one team there and it shows. All of the people we've interacted with this at this dealership are top notch. We drive over an hour away to service our cars here even though there are multiple dealers that are closer. It's worth it for the peace of mind. I highly recommend this dealership for Mercedes sales and service. More

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Best car buying experience! By far the best experience I've had while purchacing a vehicle. Big thanks to Rob and Tony!! First class facilities. Free donuts and drinks a bonus. C By far the best experience I've had while purchacing a vehicle. Big thanks to Rob and Tony!! First class facilities. Free donuts and drinks a bonus. Check them out! More

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Professional, thorough, and pleasant. Both Rob Edmonds and Tony Mills were courteous, patient and detailed in their explanations and negotiations. Altogether, a painless process with a th Both Rob Edmonds and Tony Mills were courteous, patient and detailed in their explanations and negotiations. Altogether, a painless process with a thoroughly professional team. More

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I am glad I purchased from Mercedes Benz of Hagerstown Rob and Tony made my car buying experience simple and easy. I am glad I purchased from Mercedes Benz of Hagerstown. My E-class is the best. The choco Rob and Tony made my car buying experience simple and easy. I am glad I purchased from Mercedes Benz of Hagerstown. My E-class is the best. The chocolate was a nice surprise. Joe More

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Best car shopping experience! Rob Edmonds made the car buying experience easy! I was interesting in downsizing from a large SUV to a mid-size. I test drove two different models, a Rob Edmonds made the car buying experience easy! I was interesting in downsizing from a large SUV to a mid-size. I test drove two different models, and Rob was helpful in my selection of which vehicle was best for me. The entire process from start to finish was quick, easy, and actually enjoyable. I love my new GLE, and I would recommend Rob Edmonds and this dealership to anyone! More

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Purchase of 2015 S550 Sedan 12/18/17 As you are aware both Jean and I are quite familiar with the automobile business and we are both extremely pleased with our association of Mercedes Be As you are aware both Jean and I are quite familiar with the automobile business and we are both extremely pleased with our association of Mercedes Benz of Hagerstown with particular thanks to Rob Edmonds in Sales and Alex Folz in Serivce. Normally trading and buying cars is a somewhat difficult operation but Rob Edmonds makes it a pleasant experience so much so we have returned for more of the same. He handles us very professionally and responds quickly to any requests or questions we may have. All the employees we have met at the dealership have been very kind and helpful and we would have no hesitation in recommending your services. More

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Happy customers This was our best car buying experience. Rob was responsive and always professional. Tony got us through the paperwork quickly. It was truly a pleas This was our best car buying experience. Rob was responsive and always professional. Tony got us through the paperwork quickly. It was truly a pleasure purchasing from this dealership. More

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