Rob Gable | Page 45

Very professional. I've never owned a new car till now, & they are making the experience better & better all the time! I will keep returning with the all around great service I get here! they are making the experience better & better all the time! I will keep returning with the all around great service I get here! More

by Soph Verified Customer Verified Customer

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Rob was both friendly and efficient. The work on my car was done in a timely manner. Great service! All in all, time well spent was done in a timely manner. Great service! All in all, time well spent More

by HWENN50 Verified Customer Verified Customer

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I could have not had a worse experience when it came to getting my car done. I went in to get an oil change and it went from taking 45 minutes to over 3 hours long due to the battery being "in the red" acc getting my car done. I went in to get an oil change and it went from taking 45 minutes to over 3 hours long due to the battery being "in the red" according to them and needed changing. They did not even inform me how long it would take. they just had me sitting there for 3 hours long. I have had this car that I got from them for less than 6 months and paid a lot of money including protective service so I am not sure why they would give me a car with a battery that was dying. I was misinformed on when the sales rep sold it to me and in 6 months they are already making me pay for my own repairs. To make it worse, I went up to make a complaint and talk to a sales rep so that they could explain it better to me and he said he would look it up and he left me waiting by myself for over 1 and a half hours and never came back to me. I went up to the desk to ask if she could inform me if he came back and she never even said a word to me where he was. I could not be more disappointed with toyota and if there was such a thing as zero stars I would give it. If I could give the car back and bring my business somewhere else I would never return to toyota again with the lack of help they gave me. Unfortunately I am stuck with them for the time being. The only good thing I can say about toyota is Rob Gable. He helped me get the battery fixed right away and was super polite to me even though he wasn't part of the sales team that sold it to me. For the rest of the people I asked for help, sadly I did not know there names, they were horrible when it came to customer service. I am sorely disappointed in how I was treated.... More

by Mika Verified Customer Verified Customer

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could do more to ensure COVID 19 safety - not everyone wearing masks - consult rooms doors should stay open to circulate air - scheduled for 8:00 am - no follow up until 10:00 - work completed at 11:00 - wearing masks - consult rooms doors should stay open to circulate air - scheduled for 8:00 am - no follow up until 10:00 - work completed at 11:00 - would like faster turn around time More

by not0 Verified Customer Verified Customer

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Mr. Gable was knowledgeable and helpful. Good work on the car. You need more seating outside to wait, when the weather permits. During this pandemic, it is nice to be outside when possible. car. You need more seating outside to wait, when the weather permits. During this pandemic, it is nice to be outside when possible. More

by reigs1948 Verified Customer Verified Customer

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Great service very pronto. Got the car in and less than an hour it was done and picking up the car was nice and easy an hour it was done and picking up the car was nice and easy More

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Rob was very helpful, great attitude, and able to answer all of my questions. He was very proactive in getting some warranty work processed and completed in a timely matter. all of my questions. He was very proactive in getting some warranty work processed and completed in a timely matter. More

by ALLENPSM Verified Customer Verified Customer

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Repair service on rear end - ball jointment Very pleased with the service given and Ben gave me a total as to what the charges would be, very pleased with Ben Becker. My vehicle never goes to an Very pleased with the service given and Ben gave me a total as to what the charges would be, very pleased with Ben Becker. My vehicle never goes to any other dealer, only Toyota. When my vehicle is brought in and after the service is done, they always washed the truck - I had to mention to Rob that is what is done, so he had a tech take it to be washed......... More

by jmn930005 Verified Customer Verified Customer

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I had my RAV 4 in for routine maintenance. I was told that I should replace the cabin filter. He said that they were out of stock on the replacement filter. When I got home I noticed that the glovebox that I should replace the cabin filter. He said that they were out of stock on the replacement filter. When I got home I noticed that the glovebox had not been put back. It was sitting on the floor. More

by ORINELSTAD Verified Customer Verified Customer

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Very Satisfied Service was prompt and addressed all the questions I had. Was happy with the concern shown about COVID and social distancing. Appreciate the concern Service was prompt and addressed all the questions I had. Was happy with the concern shown about COVID and social distancing. Appreciate the concern for their customers. More

by ARUDOLPH0 Verified Customer Verified Customer

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