Rob Hakala
Rob Hakala at Volkswagen of Duluth

Rob Hakala | Page 3

Service Manager

Volkswagen of Duluth

4735 Loberg Ave
Hermantown, MN 55811

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4.9
88 Reviews

Dealership Experience

6 yrs, 1 mo

Industry Experience

10 yrs, 2 mos

4.9

88 Reviews

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88 Reviews of Rob Hakala

February 19, 2024

Dealership Rating
Employee Rating

It is a great dealership. I have always been 100% satisfied.Constance Dinan Duluth, Minnesota. More

by cbdinan
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Huffman, Bill Fronckiewicz , Amber Blaylock, Lexi Korhonen

Feb 20, 2024

Volkswagen of Duluth responded

We're incredibly grateful for your kind words and continued loyalty to VW of Duluth. It means the world to us to hear that you've always been 100% satisfied with our dealership. Our team works hard to ensure every visit is a positive one, and feedback like yours reaffirms the commitment we have to our customers. Thank you for choosing us and for taking the time to share your experience. We look forward to continuing to serve you with the same level of excellence you've come to expect. If there's anything specific you need or any way we can make your future experiences even better, please let us know. Here's to many more miles of happiness with your vehicle!

January 18, 2024

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Employee Rating

The people there are friendly helpful, they were able to get my vehicle in the same week I called and get it fixed. That was greatly appreciated. Great service would go again. More

by alray185
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Huffman, Bill Fronckiewicz , Amber Blaylock, Lexi Korhonen

Jan 25, 2024

Volkswagen of Duluth responded

It's great to know that our team was able to get you an appointment quickly and got your vehicle repaired. We loo forward to serving you in the future.

January 16, 2024

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Rob and Amber have helped resolve my problems in a helpful way and speedy way which is appreciated as a working mom! More

by christinealunde
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amber Blaylock

Jan 18, 2024

Volkswagen of Duluth responded

Thank you for the great words for Rob and Amber. Thank you for your support.

January 12, 2024

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The service department is great. They had some extra hands and got us taken care of quickly but still did a great job. More

by nelsonnicole
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Huffman, Bill Fronckiewicz , Amber Blaylock, Lexi Korhonen

Jan 16, 2024

Volkswagen of Duluth responded

Thank you for this great review of your service visit with our team. It's great to know they got your vehicle serviced quickly with high quality.

December 29, 2023

Dealership Rating
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Dan and the crew were great! Had an excellent experience here at Volkswagen of Duluth More

by jstuttgen
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Johnston, Dylan Isola, Daniel Huffman, Daniel Savoye, Bill Fronckiewicz , Amber Blaylock, Rachel Isaacson, Melody Maleski

Jan 05, 2024

Volkswagen of Duluth responded

Thank you for this excellent review. We appreciate you visiting our service department.

December 26, 2023

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Very friendly staff and thorough work done on my vehicle! I will definitely be back! More

by markyp71
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Huffman, Bill Fronckiewicz , Amber Blaylock, Lexi Korhonen

Jan 05, 2024

Volkswagen of Duluth responded

Thank you for the kind words for the VW of Duluth service staff. We look forward to assisting you in the future.

December 19, 2023

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Employee Rating

Friendly. Accommodating. But the wait times are extreme even for a simple oil change. Often mis diagnosed when I have been there requiring another appointment More

by christinehazel87
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill Fronckiewicz , Amber Blaylock

Jan 05, 2024

Volkswagen of Duluth responded

Thank you for taking the time to leave a review. We apologize for your wait time being longer than normal as well as your need to bring the vehicle back. Thank you for your understanding a paitience.

December 16, 2023

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They were fast, accommodating, and did the job quicker than expected. And even though I wasn't buying a car, the sales staff were nice enough to show me around a couple on the lot. More

by Eli Geidel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Huffman, Bill Fronckiewicz , Amber Blaylock, Lexi Korhonen

Jan 05, 2024

Volkswagen of Duluth responded

It's great to know our service team got your car done quicker than expected and the rest of the team was accommodating during your visit.

December 08, 2023

Dealership Rating
Employee Rating

I’m pleased with it overall Dan is an asset and very efficient and affable. More

by edcris
Recommend Dealer
Yes

Other Employees Tagged: Daniel Huffman , Amber Blaylock, Lexi Korhonen

December 04, 2023

Dealership Rating
Employee Rating

Great team, they really took ownership when I had to come back a couple of times with the same issue. Amber and Rob took good care of me! More

by patsterner20
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amber Blaylock

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