Rob Hakala
Rob Hakala at Volkswagen of Duluth
Refer Me

Rob Hakala | Page 3

Service Manager

Volkswagen of Duluth

4735 Loberg Ave
Hermantown, MN 55811

Contact Me
4.9
75 Reviews

Dealership Experience

4 yrs, 2 mos

Industry Experience

8 yrs, 3 mos

4.9

75 Reviews

Write a Review

75 Reviews of Rob Hakala

November 13, 2023

Dealership Rating
Employee Rating

My vehicle was not thoroughly tested at the end of the day and I was sent home with a new part, but the same problems. The dealership got me in the next day and remedied the situation. More

by nwright8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2023

Volkswagen of Duluth responded

Thank you for your feedback. While we make every effort to fix each vehicle correctly the first time, we missed this goal on your vehicle. Thank you for your understanding and we're glad to know the vehicle issue has been repaired.

November 09, 2023

Dealership Rating
Employee Rating

Great service. I always have a positive experience here—always thorough in their work and great communication throughout the process More

by aaronlgross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Huffman, Bill Fronckiewicz, Amber Blaylock , Lexi Korhonen

Nov 13, 2023

Volkswagen of Duluth responded

Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with us. We look forward to serving you again soon!

November 06, 2023

Dealership Rating
Employee Rating

Who is Amber? I dealt with 2 guys. Purchased new tires... low tire pressure alert was on when i left. Also blind spot sensor was disengaged and I had to make an More

by recfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Daniel Huffman

Nov 13, 2023

Volkswagen of Duluth responded

Thank you for your feedback. While we make every effort to fix each vehicle correctly the first time, we apologize this was not accomplished on your vehicle. Thank you for your understanding and patience during these visits.

October 23, 2023

Dealership Rating
Employee Rating

Great service department! I have never had issues with the service department. They have a great team! More

by Vdubdude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 23, 2023

Dealership Rating
Employee Rating

The snow tire service process was smooth, efficient, and easy. I have no concerns. Thank you! More

by Jordanhaedtler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 28, 2023

Dealership Rating
Employee Rating

Amber and the rest of the of the team at Volkswagen of Duluth were very accommodating to my needs. Would highly recommend them to anyone who has any major or minor repairs to do. More

by drewmosher1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2023

Volkswagen of Duluth responded

Thank you for taking the time to review our service team and the great recommendation of Amber!

September 22, 2023

Dealership Rating
Employee Rating

I feel that the people at VW are professionals who take pride in their work . They treat clients with respect. More

by drogers928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2023

Volkswagen of Duluth responded

Our team certainly works hard to show the pride they take in there work and were glad you noticed. Thank you for the great review!

September 22, 2023

Dealership Rating
Employee Rating

Fantastic customer service! Great team to work with from start to finish while having my repair work done. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Huffman

Sep 25, 2023

Volkswagen of Duluth responded

Thank you for the 5-stars!! We look forward to seeing you in the future.

September 11, 2023

Dealership Rating
Employee Rating

Fantastic job and great customer service and support. Very friendly and knowledgeable customer service. Thank you! More

by rizzi010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Huffman

August 31, 2023

Dealership Rating
Employee Rating

The team goes above and beyond to help find the perfect fitting vehicle. I would go through them again! More

by jstina23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
3
...

Dealership Inventory (146 Vehicles)

used 2023 Jeep Wrangler 4xe car, priced at $47,999
2023 Jeep Wrangler 4xe
used
Limited Edition Reign exterior
Automatic
Four-wheel Drive
used 2022 Jeep Cherokee car, priced at $32,999
2022 Jeep Cherokee
used
Sting-Gray Clearcoat exterior
Automatic
Four-wheel Drive
new 2024 Volkswagen Tiguan car, priced at $36,685
2024 Volkswagen Tiguan
new
Atlantic Blue Metallic exterior
Automatic
All-wheel Drive
used 2021 Lincoln Navigator car
2021 Lincoln Navigator
used
Infinite Black exterior
Automatic
Four-wheel Drive
new 2024 Volkswagen Jetta car, priced at $24,292
2024 Volkswagen Jetta
new
Deep Black Pearl exterior
Automatic
Front-wheel Drive
new 2024 Volkswagen Tiguan car, priced at $38,880
2024 Volkswagen Tiguan
new
Kings Red Metallic exterior
Automatic
All-wheel Drive